Smart Keyboard

The other half of what makes the iPad Pro worth talking about is the Smart Keyboard. For those that are unfamiliar with how this keyboard works, in essence it’s really a flip cover that happens to hide a keyboard inside of it. This is yet another thing I mentioned that the iPad really needed to improve its potential as a productivity tool.

I’m going to go ahead and spoil this section by saying that while the Smart Keyboard is worthwhile if you’re typing out more than a paragraph, this feels like one of the clunkier aspects of the iPad Pro.

However, the important question is how I got to that conclusion. Going over the user experience of the keyboard is a pretty simple matter. Attaching the cover to the tablet works the same way it always does, which is accomplished by placing the edge of the cover onto the edge of the tablet which also contains the Smart Connector. There are some strong magnets that help with alignment here, and provide the positive pressure needed to ensure that the data and power pins of the Smart Connector are firmly connected to the keyboard.

Once the cover is connected, setting up the keyboard is done by folding it out and doing some origami until the tablet is docked into the right place on the keyboard, which has a noticeable notch to it. Aligning this despite the strong magnets does take some work, as it seems that unless the cover is setup correctly the keyboard isn’t enabled at all.

If you’re trying for precision, I would say that there’s roughly a 4-5 second time delay from the moment that you decide that you need to use the keyboard to actually using it. In addition to this time delay, the keyboard is rather precarious and is basically only stable when you’re using it on a table. While gravity can keep the whole setup somewhat stable on your lap when the display is leaning backwards, if the display starts leaning forwards there’s really nothing stopping it from collapsing and detaching from the cover, as while the magnets are strong enough to hold the tablet in a static state, they aren’t strong enough to hold the tablet if there’s the additional force of decelerating the tablet as it falls. As a result, the angles that the keyboard and tablet can hold relative to each other is fixed.

To be fair, once the keyboard is set up and it’s in a stable position, typing on the tablet is a great experience. The Surface Pro 3 was decent in my experience, but the touchpad with its lack of strong palm rejection made for some frustrating experiences. In this respect, the iPad Pro does a lot better, to the extent that I didn’t have any trouble doing things like typing up long forum posts or various sections of this review. Key travel is short, but there’s good haptic feedback and the layout of the keyboard doesn’t have any strange issues that seem to happen so often to so many tablet keyboards. Something like the Pixel C just doesn’t even compare here, especially because due to the use of Bluetooth it’s absolutely useless in an apartment or any remotely dense environment where the 2.4 GHz spectrum is crowded to the point that it approaches being unusable.

However, despite this significant setup time for the keyboard cover, pretty much the only value for the keyboard cover is text input. Due to the ergonomics of a near-vertical touch screen it’s really not something that can be used for extended periods of time as once you’re done with text input to comfortably use the touch screen you really need to break down the keyboard and revert it back to a simple tablet.

I’ve spent a lot of time thinking about the conundrum of the keyboard when it comes to these tablets, and honestly I don’t think anyone has figured out the right way of doing things yet. I think the Pixel C in form is a step in the right direction, but the execution is unfortunate to say the least. The iPad Pro touchscreen keyboard has the size to allow for touch typing, but the utter lack of position feedback makes it difficult to know where to keep your hands and because touching the display means inputting a character it’s necessary to awkwardly keep your hands right above the glass of the display. The heart of the issue here is that it’s necessary to have an input method where it’s easy to keep your fingers resting on the home row of the keyboard, with clear haptic feedback for input and some indication of where the keys are. It’s also necessary to make sure that this keyboard is easily accessible when it’s needed but quickly stowed away when it isn’t.

I can’t help but wonder whether the better solution here would be something like Lenovo’s Yoga Pro design, but with a different method of execution. Instead of making the two halves a single unit, the keyboard portion should be easily and quickly detached with the smart connector held within the hinge. Rather than a traditional laptop keyboard, something more like the current Smart Keyboard would make a lot of sense. However, I suspect that in doing this a traditional flip cover would no longer make sense as the keyboard would really become an integral part of the user experience once properly integrated. We can talk about how touch-only is a faster and more convenient experience, but this really only applies to navigation as while I can type at about 40 words per minute without issue on a phone or tablet trying to reach 100 words per minute is hard to say the least.

Overall, I should make it clear that the iPad Pro’s Smart Keyboard is not a bad keyboard by any means. When I’m able to just focus on typing, the user experience far exceeds pretty much anything else I’ve tried in the industry. The problem is that as the Smart Keyboard starts to approach the point where I can actually use it, I start to really notice all of the flaws that the implementation has. In this case, the two major issues that really need to be solved here are speed to deploy/stow and lap stability. While a lot has been made of the iPad Pro’s inability to have adjustable viewing angles realistically it only needs two viewing angles, similar to how the Smart Cover only has two viewing angles. If the Smart Keyboard can feel like it appears and disappears almost instantly and can be used without a table effectively, it would probably be the ideal solution to the keyboard problem that tablets face.

Apple Pencil Software UX
POST A COMMENT

408 Comments

View All Comments

  • ddriver - Friday, January 22, 2016 - link

    Should have named in iPad XL or something, this device will barely suit the need of any professional. Performance is good, but without supporting professional software, the hardware is useless. Reply
  • Coztomba - Friday, January 22, 2016 - link

    And why would anyone bother to make professional software if the hardware wasn't capable? They needed a starting off point to say "Hey we can produce the hardware to run pro apps on a iPad. It's only going to get better. Start developing!" Reply
  • ddriver - Friday, January 22, 2016 - link

    If anyone could stimulate software companies to do that, I guess that would be apple with its mountains of money and strong sales. They do have enough resources to do the software themselves.

    Mobile device hardware has been capable of professional workloads for at least 2-3 years. Nobody bothered to do it. Big software companies did not port their applications to ARM, instead they made cheap, crippled lesser versions. This is IMO a stupid move, they probably did this to promote their professional software to common folk, but it would have been more lucrative to bring professional software to mobile platforms.

    There are 2 main issues with mobile platforms - memory and CPU performance. Modern software is very bloated memory consumption wise, especially software relying on managed languages, the latter are also significantly slower in terms of performance than languages like C or C++.

    There is one big issue with legacy professional software - it originates back from the days developers were locked in platform specific application development APIs, so it represents a significant effort to port them to mobile platforms - essentially, most of the stuff needs to be rewritten.

    But a rewrite in faster and more efficient language, taking advantage of contemporary technology such as OpenCL can easily bring professional software to mobile platforms at an experience as good as that of desktop workstations. Naturally, more efficiently written software will also run that much better on powerful desktop machines as well.
    Reply
  • mr_tawan - Friday, January 22, 2016 - link

    Not all pro are in the multimedia industry, you know :-).

    For most office workers, for instance, the only things they might need are notetaking (onenote), email (outlook), wordprocessor (word), and calendar (onenote). Most all tablet are capable to all of that, but it is a bit awkard to work with (due to the missing stylus, and not-so-comfy keyboard).

    With iPad Pro which, well, address this issue in the same way as the Surface Pro by adding keyboard and stylus to the tablet. It's much easier to use the table extensively (rather than just browsing web and watching video, which is hardly described as a profession job). So I personally think that adding these two options could takes the iPad into the 'professional' realm.

    I think that Apple would love to have iPad to complement MacBook (and Mac Pro), rather than to compete. If you need more power than just by Mac Pro :-).
    Reply
  • ddriver - Friday, January 22, 2016 - link

    Yeah, why use one device when you can buy and lug around two devices instead. Reply
  • melgross - Friday, January 22, 2016 - link

    There's actually quite a lot of professional software available on iOS, and has been for some time. I suppose if you do t use iOS, and so do t know what's a bailable, you can say that little is available, but it's simply not true. Microsoft itself had about two dozen professional apps on iOS. You really need to look through the App Store. Reply
  • ddriver - Friday, January 22, 2016 - link

    What would those 24 ("two dozen") professional microsoft apps be? Reply
  • Dave Bothell - Saturday, January 23, 2016 - link

    Word, Excel, PowerPoint, Outlook, OWA for iPad, Sunrise Calendar, OneDrive, OneDrive for Business, OneNote, SmartGlass, Skype, Bing for iPad, Remote Desktop, Lync, Office 365 Admin, Intune, Azure Authenticator, Sway, SharePoint Newsfeed, Dynamics CRM, Dynamics Business Analyzer, Dynamics Time Management, PowerApps, Global Startup Directory. There's more, but you asked for 24. Reply
  • xerandin - Saturday, January 23, 2016 - link

    Smartglass isn't a professional app--it controls Xbox 360s or Xbox Ones, depending on which version of the app you install. Reply
  • dsraa - Sunday, January 24, 2016 - link

    you forgot bing.....bing isnt a professional app either. Reply

Log in

Don't have an account? Sign up now