Wireless

Dell offers two wireless radio options for the XPS 13, and both are Killer-branded. The default wireless card is the Killer Wi-Fi 6 AX1650, which is a 2x2:2 wireless solution based on the excellent Intel AX200. If somehow you missed it, Intel recently acquired Rivet Networks, so the Killer brand should continue to provide the performance and stability of the Intel adapters for the foreseeable future. Dell also lists a second Killer AX500 Wi-Fi 6 option, but this Killer product is based on the Qualcomm 6390 Wi-Fi 6 chipset. Since Killer has been acquired, that part may not be around for much longer. Our review unit features the Intel-based AX1650.

WiFi Performance - TCP

Performance is simply fantastic, and ever since Killer was able to base their network cards on Intel wireless, the stability concerns appear to be a forgotten memory. There was not a single time that the laptop had any issues with its network connection during any of the testing. That was certainly not the case on some of the older Qualcomm-based Killer products.

Audio

Dell offers Waves MaxxAudio Pro stereo speakers, at 2.5 Watts peak each, which are outfitted on the bottom of the laptops right on the edge of the device.

Sound quality is a bit on the tinny side, with not a lot of low end at all. The speaker setup does get quite loud though, with 83 dB(A) measured one inch over the trackpad at maximum volume. There was little to no distortion at peak volume either.

The dual-microphone array is found on the very top of the bezel, which would allow it to work with the device closed. It is a great way to hide the holes, with only the 2.25 mm 720p webcam showing in the bezel itself.

Thermals

Dell outfits the XPS 13 with dual fans and a single heatpipe to cool the 15-Watt Thermal Design Power of the Core processor under the hood. They have added hidden exhaust vents in the hinge, to allow more airflow without compromising the looks. There is also a layer of GORE thermal insulation under the keyboard, which helps keep that portion cool to the touch even under load.

To see how the XPS 13 performs under load, it was run at 100% for an extended period while monitoring the device.

This graph tells an interesting story, unlike most laptops we see. First, Dell has gone absolutely crazy with the PL2 level on the XPS 13, with a peak measurement of a whopping 42 Watts. But, that is not sustainable in a 13-inch laptop, and the CPU throttles in PL2 until it reaches the PL1 limit, which is right at 15 Watts in the XPS 13’s most performant mode. Most of the notebooks we have tested tend to allow a PL1 level above this, with maybe 20-21 Watts as a constant, but Dell clamps to 15 Watts, then spikes back up when the thermals allow, so we see this see-saw effect of the device running between 15 and 30 Watts. This is similar to how the XPS 13 2-in-1 behaved, and it would be nice to see the company address this with a more consistent power delivery under sustained load.

Over the duration of the test, the device averaged 18 Watts of draw, with an average CPU temperature of 80°C, with the four cores running at 2100 MHz. During this extended run, the noise level was very restrained, only hitting around 44 dB(A) measured about one inch over the trackpad. The GORE thermal insulation also did its job, with the keyboard deck remaining cool.

Software

Dell’s included software suite is a very polished set of applications, allowing the user to quickly get the device set up, adjusted, and of course, contact support. As with most manufacturers, they include a utility to get the latest updates, called Dell Update, and that includes some maintenance utilities as well.

Dell’s Power Manager software allows you to change the power profile, as well as adjust the battery charging. The Thermal Management tab allows you to pick a fan and CPU profile, or leave it as the default Optimzed setting which works well for most scenarios.

Dell offers a plethora of battery options to maintain and extend the life of the battery. Out of the box, it comes in an “Adaptive” setting which learns your usage patterns and tries to keep the battery at a good state of charge, but you can override that to keep the battery always at 100% charge in case you need it, or if you mostly use it on AC you can set it to keep the battery to a lower level of charge to prolong its life.

The days of laptops being saddles with an almost unending array of shareware and trial software seem to be mostly over, and even though Dell included Norton with the XPS 13, it can easily be removed if necessary.

Battery Life and Charge Time Final Words
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  • Alistair - Thursday, July 16, 2020 - link

    I own a XPS15 which had two main problems. Crappy Wifi chip (swap out for new Intel one, fixed) and bad cooling (can't fix, it is amazing how low my clock speeds went during gaming, buy a Ryzen 4700 Asus laptop and it is almost twice as fast because of thermals and better cooling). Mostly I want an XPS13 with AMD inside and I'll give it another shot. My $3000 XPS15 sits doing nothing, beaten by my $1500 Asus Ryzen 4000 laptop. G15.
  • Shmee - Friday, July 17, 2020 - link

    I looked at this, and I am very disappointed with anything soldered, means NON-upgradeable. Also lack of a separate GPU is also a problem. I am happy with my older, 15" MSI with the 7700HQ and GTX 1060. And upgradeable SATA 2.5" / m.2 drives, currently running an Adata SX8200 and a Samsung 850 Evo. I also have 2 SODIMM slots, can add another 16GB in if needed.
  • Arbie - Friday, July 17, 2020 - link

    My XPS13 had constant thermal problems that took months to "fix" - when I finally got rid of some Intel management software AND undervolted the CPU. At last the fan stopped cycling up and down just at idle, with the CPU at 70 degC. What a nightmare and so many hours wasted. Now I read in the comments here that undervolting is being disabled in Intel updates!

    I won't even consider another XPS13 unless it's AMD.
  • Spunjji - Friday, July 17, 2020 - link

    I had this issue with my first-gen Infinity-Edge Broadwell XPS13. That combined with the "contrast boosting" display-dimming feature that couldn't be disabled made it useless for what I bought it for (mobile photo editing). I got rid of it in the end.
  • Mikad - Friday, July 17, 2020 - link

    Regarding the battery life & performance. It would be interesting to see how much you lose performance if you're running the laptop without the power cord.

    I have a somewhat bad feeling that the latest generation of laptops have a better battery life than the previous generations mainly because the laptops slow down their CPUs more than they used to.

    If we take Surface Book 2 as an example (not a new laptop but still). The CPU automatically works with lower speeds when it is unplugged. AND it is not possible to get the full speed out from the machine, no matter how you change Windows' power settings.
  • Brett Howse - Friday, July 17, 2020 - link

    That actually sounds like a good basis for an article. Windows 10 has added a lot of power management settings which can adjust the power levels of the CPU with just a slider. Can't promise anything right away but if I have time I'll look into this.
  • zepi - Friday, July 17, 2020 - link

    From what kind of USB-C chargers does this charge from? Does it charge from 9V 2A PD-charger or just complains that charger is not powerful enough? How about some 20V 2A or whatever else there might be?
  • alexdi - Friday, July 17, 2020 - link

    Lovely chassis. Not enough to make up for the wrong CPU and the lack of a 1600p screen. I don’t want battery-sucking 4K in a 13” laptop, but I also don’t want to see pixels on my small fonts.
  • TEAMSWITCHER - Friday, July 17, 2020 - link

    There is a big problem with these devices.. The focus on thin bezels has had a negative impact on the palm rest area. It's so tiny now that the typing experience isn't very good. I suppose if you don't use it that much - it's bearable. But for heavy keyboarders ... like programmers ... I would recommend the Dell XPS 15 or 16" MacBook Pro instead. They only costs a few dollars more, but deliver a much better experience all around.
  • Spunjji - Friday, July 17, 2020 - link

    The USP of the Dell was always that it's a 13" display in a 12"-sized chassis, so the palm-rest should really be judged as such. There are a few 14"-in-13"-chassis devices out there (LG Gram 14, Matebook D, Swift 5 14) if you need more room.

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