Wireless

Dell offers two wireless radio options for the XPS 13, and both are Killer-branded. The default wireless card is the Killer Wi-Fi 6 AX1650, which is a 2x2:2 wireless solution based on the excellent Intel AX200. If somehow you missed it, Intel recently acquired Rivet Networks, so the Killer brand should continue to provide the performance and stability of the Intel adapters for the foreseeable future. Dell also lists a second Killer AX500 Wi-Fi 6 option, but this Killer product is based on the Qualcomm 6390 Wi-Fi 6 chipset. Since Killer has been acquired, that part may not be around for much longer. Our review unit features the Intel-based AX1650.

WiFi Performance - TCP

Performance is simply fantastic, and ever since Killer was able to base their network cards on Intel wireless, the stability concerns appear to be a forgotten memory. There was not a single time that the laptop had any issues with its network connection during any of the testing. That was certainly not the case on some of the older Qualcomm-based Killer products.

Audio

Dell offers Waves MaxxAudio Pro stereo speakers, at 2.5 Watts peak each, which are outfitted on the bottom of the laptops right on the edge of the device.

Sound quality is a bit on the tinny side, with not a lot of low end at all. The speaker setup does get quite loud though, with 83 dB(A) measured one inch over the trackpad at maximum volume. There was little to no distortion at peak volume either.

The dual-microphone array is found on the very top of the bezel, which would allow it to work with the device closed. It is a great way to hide the holes, with only the 2.25 mm 720p webcam showing in the bezel itself.

Thermals

Dell outfits the XPS 13 with dual fans and a single heatpipe to cool the 15-Watt Thermal Design Power of the Core processor under the hood. They have added hidden exhaust vents in the hinge, to allow more airflow without compromising the looks. There is also a layer of GORE thermal insulation under the keyboard, which helps keep that portion cool to the touch even under load.

To see how the XPS 13 performs under load, it was run at 100% for an extended period while monitoring the device.

This graph tells an interesting story, unlike most laptops we see. First, Dell has gone absolutely crazy with the PL2 level on the XPS 13, with a peak measurement of a whopping 42 Watts. But, that is not sustainable in a 13-inch laptop, and the CPU throttles in PL2 until it reaches the PL1 limit, which is right at 15 Watts in the XPS 13’s most performant mode. Most of the notebooks we have tested tend to allow a PL1 level above this, with maybe 20-21 Watts as a constant, but Dell clamps to 15 Watts, then spikes back up when the thermals allow, so we see this see-saw effect of the device running between 15 and 30 Watts. This is similar to how the XPS 13 2-in-1 behaved, and it would be nice to see the company address this with a more consistent power delivery under sustained load.

Over the duration of the test, the device averaged 18 Watts of draw, with an average CPU temperature of 80°C, with the four cores running at 2100 MHz. During this extended run, the noise level was very restrained, only hitting around 44 dB(A) measured about one inch over the trackpad. The GORE thermal insulation also did its job, with the keyboard deck remaining cool.

Software

Dell’s included software suite is a very polished set of applications, allowing the user to quickly get the device set up, adjusted, and of course, contact support. As with most manufacturers, they include a utility to get the latest updates, called Dell Update, and that includes some maintenance utilities as well.

Dell’s Power Manager software allows you to change the power profile, as well as adjust the battery charging. The Thermal Management tab allows you to pick a fan and CPU profile, or leave it as the default Optimzed setting which works well for most scenarios.

Dell offers a plethora of battery options to maintain and extend the life of the battery. Out of the box, it comes in an “Adaptive” setting which learns your usage patterns and tries to keep the battery at a good state of charge, but you can override that to keep the battery always at 100% charge in case you need it, or if you mostly use it on AC you can set it to keep the battery to a lower level of charge to prolong its life.

The days of laptops being saddles with an almost unending array of shareware and trial software seem to be mostly over, and even though Dell included Norton with the XPS 13, it can easily be removed if necessary.

Battery Life and Charge Time Final Words
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  • serendip - Friday, July 17, 2020 - link

    Surface models are the only mainstream computers to use a 3:2 ratio. I think 16:9 is only good for media consumption.
  • cerfcanuck - Thursday, July 16, 2020 - link

    Whenever I hear "soft-touch finish", I always wonder about long-term durability. In my experience (admittedly not with recent Dell products) such finishes have either scratched easily and/or turned "gummy" over time. Is this still a problem?
  • willis936 - Thursday, July 16, 2020 - link

    I have had an XPS 13 9343 for five years and the soft touch materials don’t feel aged. Five years isn’t very long term, but it’s a data point.

    I doubt these will go the way of the early 2000s mice that require a thorough hand wash after use.
  • Byte - Friday, July 17, 2020 - link

    My lenovo Yoga 1 had softer touch. Its pretty thick. It did not get gummy but it is peeling off. Which is better than gummy I guess. About 8 years old.
  • Retycint - Friday, July 17, 2020 - link

    The soft touch did not age well for my XPS 15 9560. Gotten extremely sticky and started to peel off around 2 years in - this was of course not covered under warranty as it was considered "wear and tear".

    Context: I live in a tropical and humid country which probably accelerated the deterioration, so your experience may vary.
  • s.yu - Saturday, July 18, 2020 - link

    My 2019 XPS 13 2N1 has this finish and leaves me wondering every time after I use the palm rest if I should wipe it with water, with alcohol, or just leave it. Good thing I often use it in tent mode(a must for stylus use) and use a BT keyboard, which sidesteps the whole issue.
    There is a tiny flaw on the finish though, it's a dent less than 1mm in diameter that looks like what's left of a burst bubble of a highly viscous fluid on a flat surface.
  • s.yu - Saturday, July 18, 2020 - link

    Oh, FWIW I have a USB charger I bought about 6 years ago that claimed a "babyskin" finish, which feels similar to this "soft-touch" finish, I'm guessing some people really thought it's made of the skin of babies is why they dropped the name. It's often under somewhat high temperatures since it's a charging brick and it's softened with some wear at the corners, but it's only very slightly sticky.
  • raystriker - Thursday, July 16, 2020 - link

    Wonder if most of the premium ultrabooks will have an AMD offering by next year?
  • eek2121 - Thursday, July 16, 2020 - link

    Doubtful. Intel is very competitive in the mobile space and Tiger Lake is apparently dropping in September.
  • Walkeer - Thursday, July 16, 2020 - link

    what exactly do you mean by "very competitive in the mobile space"? more bugs? more power consumption? way less performance?

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