Wireless

Dell offers two wireless radio options for the XPS 13, and both are Killer-branded. The default wireless card is the Killer Wi-Fi 6 AX1650, which is a 2x2:2 wireless solution based on the excellent Intel AX200. If somehow you missed it, Intel recently acquired Rivet Networks, so the Killer brand should continue to provide the performance and stability of the Intel adapters for the foreseeable future. Dell also lists a second Killer AX500 Wi-Fi 6 option, but this Killer product is based on the Qualcomm 6390 Wi-Fi 6 chipset. Since Killer has been acquired, that part may not be around for much longer. Our review unit features the Intel-based AX1650.

WiFi Performance - TCP

Performance is simply fantastic, and ever since Killer was able to base their network cards on Intel wireless, the stability concerns appear to be a forgotten memory. There was not a single time that the laptop had any issues with its network connection during any of the testing. That was certainly not the case on some of the older Qualcomm-based Killer products.

Audio

Dell offers Waves MaxxAudio Pro stereo speakers, at 2.5 Watts peak each, which are outfitted on the bottom of the laptops right on the edge of the device.

Sound quality is a bit on the tinny side, with not a lot of low end at all. The speaker setup does get quite loud though, with 83 dB(A) measured one inch over the trackpad at maximum volume. There was little to no distortion at peak volume either.

The dual-microphone array is found on the very top of the bezel, which would allow it to work with the device closed. It is a great way to hide the holes, with only the 2.25 mm 720p webcam showing in the bezel itself.

Thermals

Dell outfits the XPS 13 with dual fans and a single heatpipe to cool the 15-Watt Thermal Design Power of the Core processor under the hood. They have added hidden exhaust vents in the hinge, to allow more airflow without compromising the looks. There is also a layer of GORE thermal insulation under the keyboard, which helps keep that portion cool to the touch even under load.

To see how the XPS 13 performs under load, it was run at 100% for an extended period while monitoring the device.

This graph tells an interesting story, unlike most laptops we see. First, Dell has gone absolutely crazy with the PL2 level on the XPS 13, with a peak measurement of a whopping 42 Watts. But, that is not sustainable in a 13-inch laptop, and the CPU throttles in PL2 until it reaches the PL1 limit, which is right at 15 Watts in the XPS 13’s most performant mode. Most of the notebooks we have tested tend to allow a PL1 level above this, with maybe 20-21 Watts as a constant, but Dell clamps to 15 Watts, then spikes back up when the thermals allow, so we see this see-saw effect of the device running between 15 and 30 Watts. This is similar to how the XPS 13 2-in-1 behaved, and it would be nice to see the company address this with a more consistent power delivery under sustained load.

Over the duration of the test, the device averaged 18 Watts of draw, with an average CPU temperature of 80°C, with the four cores running at 2100 MHz. During this extended run, the noise level was very restrained, only hitting around 44 dB(A) measured about one inch over the trackpad. The GORE thermal insulation also did its job, with the keyboard deck remaining cool.

Software

Dell’s included software suite is a very polished set of applications, allowing the user to quickly get the device set up, adjusted, and of course, contact support. As with most manufacturers, they include a utility to get the latest updates, called Dell Update, and that includes some maintenance utilities as well.

Dell’s Power Manager software allows you to change the power profile, as well as adjust the battery charging. The Thermal Management tab allows you to pick a fan and CPU profile, or leave it as the default Optimzed setting which works well for most scenarios.

Dell offers a plethora of battery options to maintain and extend the life of the battery. Out of the box, it comes in an “Adaptive” setting which learns your usage patterns and tries to keep the battery at a good state of charge, but you can override that to keep the battery always at 100% charge in case you need it, or if you mostly use it on AC you can set it to keep the battery to a lower level of charge to prolong its life.

The days of laptops being saddles with an almost unending array of shareware and trial software seem to be mostly over, and even though Dell included Norton with the XPS 13, it can easily be removed if necessary.

Battery Life and Charge Time Final Words
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  • grant3 - Friday, July 17, 2020 - link

    USB-A is sometimes useful sure, but aside from old flash drives, what do you -need- it for?
    Just spend the $30 on some USB-C cables to replace your USB-A cables. Yes it's in many ways a needless expense, but it can be justified as a minor price bump for people who are already spending $1400+ on a new laptop.
  • yeeeeman - Thursday, July 16, 2020 - link

    Tigerlake has a lot of things to fix...
  • Sahrin - Thursday, July 16, 2020 - link

    No Ryzen 4000 series; it's obsolete on launch day.
  • roldaxc - Thursday, July 16, 2020 - link

    Soldered SSD? only two Type-C ports? Just get an X1 Carbon. All around a much more solid laptop, more reliable, much better keyboard, lots of ports and similar footprint.

    I wonder why it's not included in the device comparison in this article..
  • iq100 - Thursday, July 16, 2020 - link

    I would never buy a Dell product.
    When the XPS 15 9560 was purchased with on site service, it took six attempts to get it to work.
    Here are the parts replaced on just the last (sixth) attempt.
    SERVICE REPORT
    REPLACEMENT PARTS
    No. Dell Part QTY Description Parts Retained by Customer
    1 5R1JP 1 ASSY,CVR,BTM,W/BDG,9550 No
    2 M0T6P 1 ASSY,PLMRST,W/FPR,80,9560 No
    3 9TXK7 1 ADPT,AC,130W,DLTA,4.5,L6,V2,E5 No
    4 RN699 1 ADPT,CON,VID,DNGL,DP2VGA,L No
    5 64TM0 1 ASSY,CBL,DC-IN, 9550/5510 No
    6 2JVNJ 1 CORD,PWR,125V,2.5A,1M,C5,E5,US No
    7 5G0HC 1 ASSY,PWA,DTRBD,AUDIO,9560/5520 No

    Old wounds, not healed only fester. I purchase two U3011s. Both suffered the same design defect. Dell replace one but NOT the other, claiming "it was their policy to replace only one". Go figure.
    www.tinyurl.com/HellIsDell
  • svan1971 - Thursday, July 16, 2020 - link

    The only thing it's missing is a Ryzen cpu as far as I can tell.
  • lmcd - Thursday, July 16, 2020 - link

    Every comment thread is AMD vs Intel. I'm here to represent VIA's amazing Nano product line featuring Isaiah cores. Fight the power. Pick VIA.

    Honestly dunno why everyone is screaming for retroactive design wins. That's just not how it works.
  • Jorgp2 - Thursday, July 16, 2020 - link

    Especially since AMD seems to count gaming laptops and their many products on the same chassis.

    What's the point of having more design wins, if those designs push fewer units.
  • Spunjji - Friday, July 17, 2020 - link

    You should really ask the people making the designs. They're the ones shooting their own products in the foot, year after year.
  • Spunjji - Friday, July 17, 2020 - link

    Of course that's not how it works, but that's a straw man.

    According to the habitual Intel stans on this page:
    You can't expect AMD designs when AMD has markedly inferior products and Intel is executing well.
    You can't expect AMD designs when AMD have released broadly competitive products and Intel has been executing poorly for a couple of years with no signs of improving any time soon.
    You can't expect AMD designs when AMD have released markedly superior products and Intel have been dropping the ball for 4 years straight but will maybe have a competitive product *soon*.

    So the question is: when can we ever expect AMD designs to be developed? When do we finally get the competition needed to keep prices reasonable on high-end products?

    The answer you're giving is "I'm fine with never", which means your opinion isn't worth shit.

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