Display Analysis

Dell’s move back to 16:10 on their XPS laptop display panels is likely a welcome change for almost all prospective buyers. The PC industry aggressively moved to 16:9 with the rise of HD televisions, and while the 16:9 aspect ratio is still the default for most PC gaming and media consumption, most productivity tasks will enjoy the slightly taller display. Going to 16:10 instead of 3:2 like we have seen on Microsoft’s Surface lineup is also a nice compromise between productivity and consumption.

Dell is offering both 1920x1200 and 3840x2400 display offerings, which is in-line with what they’ve been doing with the XPS 13 lineup since at least 2015. For 2020 though, there is an optional touch digitizer on the lower resolution display, whereas in the past Dell only included touch with the higher-resolution panel. Both displays offer Dolby Vision processing and Eyesafe technology to reduce blue light transmission.

The 1920x1200 panel is a standard sRGB display, rated at 500 nits of brightness. Meanwhile the 3840x2400 panel has a much wider color gamut – offering 90% of the P3 color space – and is HDR 400 certified as well.

Dell sampled us the lower-resolution panel for review, but as with any Windows-based notebook with wider than sRGB gamut coverage, it is still a 'buyer beware' situation. Windows 10 does not offer the best color management system, and since almost all content and programs are designed around sRGB, if you opt for the wider-gamut display colors will be blown out unless you are using an application that specifically supports color management. For most people, the sRGB panel is the better option, not only because the 1920x1200 13.4-inch display still provides a reasonable 170 pixels-per-inch and much better battery life, but also because Windows still deals with wide-gamut and HDR poorly.

One area where Dell needs to be commended though is in their use of anti-glare coatings on their XPS displays. This has been one area that no PC manufacturer has really put much effort in, but Dell offers a 0.65% reflectivity rating on their coating, and it makes a big difference in day-to-day usage, especially in a bright room or outdoors.

To see how the XPS 13 display performs, it was tested using the Portrait Displays CalMAN software suite, using a custom workflow. Brightness and contrast were measured with the X-Rite i1Display Pro colorimeter, and color accuracy measurements were done with the X-Rite i1Pro2 spectrophotometer.

Brightness and Contrast

Display - Max Brightness

Display - Black Levels

Display - Contrast Ratio

Despite the 500-nit rating, the XPS 13 managed to achieve a very impressive 610 nits of brightness. Coupled with the excellent anti-reflective coatings, the XPS 13 is easily one of the best notebooks for any bright location. The contrast ration of over 1800:1 was also top-notch.

Grayscale


Portrait Displays CalMAN

Display - Grayscale Accuracy

Despite the XPS 13 including an ICC profile, the review unit offered very poor grayscale performance, which was a disappointment after the XPS 13 2-in-1 we reviewed in November had such great results. Dell is likely using a batch-calibration process, rather than tuning each panel individually, which is a shame.

Gamut


Portrait Displays CalMAN

Display - Gamut Accuracy

Grayscale aside, the color gamut results show a much better outcome, with really only Cyan having much in the way of color error. The display nicely hits sRGB primary and secondary color points, although does pull a bit to the green end, especially on Cyan.

Saturation


Portrait Displays CalMAN

Display - Saturation Accuracy

Gamut tests the sRGB color space at the 100% levels, but for the saturation test each primary and secondary color is tested in 4-bit steps from 0% to 100%. Really, other than the Cyan errors, the XPS 13’s color accuracy on these sweeps is quite good, just missing the 3.0 DeltaE threshold.

Gretag Macbeth


Portrait Displays CalMAN

Display - GMB Accuracy

The Gretag Macbeth colorchecker tests many colors, not just the primary and secondary colors, and includes the important skin tones. To be considered accurate, all of the color tests on the DeltaE 2000 scale should be under the yellow line, and for the most part that is the case. The grayscales and the most impacted, which isn’t surprising with how inaccurate the grayscale was on this unit, with only a few colors over the 3.0 error level.

Colorchecker


Portrait Displays CalMAN

The colorcheck swatch provides a relative look at how the display performs. The colors on the bottom half of the swatch are the targeted colors, and the top half is what the XPS 13 was able to provide. This is a relative result, because any error in your own display would impact this swatch.

For the most part, the color accuracy of the XPS 13 is very good, with mostly only grayscale errors. The bad news is that Dell did include an ICC profile to address this, but it had little to no impact on the grayscale. Meanwhile the good news is that since most of the errors are grayscale, if you owned your own calibration tools, the XPS 13 could be adjusted to give a reasonable result. But as a premium device, it would be nice to see Dell extend the calibration to every panel.

GPU Performance Battery Life and Charge Time
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  • Erulian - Thursday, July 16, 2020 - link

    My received 2 in 1 has many parts that did not fit well. For example, the screen's topmost layer bulges out at the bottom of the frame, and a few keys are poorly stabilized. The hinge is also too stiff, making opening the laptop a two-handed job. I wonder if I got an early production version as a result of the rush to get units out to customers. The OS install also feels stuttery at times. Since these issues do not impact normal use, I've so far not bothered with informing Dell.
  • iq100 - Thursday, July 16, 2020 - link

    When the XPS 15 9560 was purchased with on site service, it took six attempts to get it to work.
    Here are the parts replaced on just the last (sixth) attempt.
    SERVICE REPORT
    REPLACEMENT PARTS
    No. Dell Part QTY Description Parts Retained by Customer
    1 5R1JP 1 ASSY,CVR,BTM,W/BDG,9550 No
    2 M0T6P 1 ASSY,PLMRST,W/FPR,80,9560 No
    3 9TXK7 1 ADPT,AC,130W,DLTA,4.5,L6,V2,E5 No
    4 RN699 1 ADPT,CON,VID,DNGL,DP2VGA,L No
    5 64TM0 1 ASSY,CBL,DC-IN, 9550/5510 No
    6 2JVNJ 1 CORD,PWR,125V,2.5A,1M,C5,E5,US No
    7 5G0HC 1 ASSY,PWA,DTRBD,AUDIO,9560/5520 No

    Old wounds, not healed only fester. I purchase two U3011s. Both suffered the same design defect. Dell replace one but NOT the other, claiming "it was their policy to replace only one". Go figure.
    www.tinyurl.com/HellIsDell
  • grant3 - Friday, July 17, 2020 - link

    You're making me feel better... The xps-15-7500 6 weeks ago hasn't seen a day of use yet because of the massive delays in getting the touchpad + fingerprint defects fixed.
    I'm surprised the hardware is never tested on new machines before being shipped.
  • ET - Thursday, July 16, 2020 - link

    My XPS 13 9350 definitely could use an upgrade, but I'd rather have a Ryzen in my laptop.
  • eastcoast_pete - Thursday, July 16, 2020 - link

    Looks nice, just one major downside, and one "wish they'd made that available": the major downside is the complete absence of a USB type A connector. I know they include an adapter, but that's just one more thing to forget or lose. If a Surface tablet has enough space for one, the XPS should have space for one, too. 2 USB-C/TB + one USB A 3.2, and it'd be almost perfect. The other "complaint" is the battery size. I'd gladly pay a bit extra and lug another 200 g around and have a 90 Wh battery - now that'll be a "whole day without recharge" ultraportable.

    And yes, it would have been nice to have a 4800u as a processor option, but these units are designed over a year before rollout, and AMD wasn't all that ready to rumble last summer. Now they are, and I hope that Dell will add a Renoir option for their 2021 XPS models.
  • eastcoast_pete - Thursday, July 16, 2020 - link

    Forgot to add: why only one (one!) heatpipe with a 42 W top TDP CPU? C'mon, Dell, add the 50 or 100g weight for a second heatpipe and give the thing the cooling it deserves!
  • Deicidium369 - Thursday, July 16, 2020 - link

    and will be going against the massively superior Tiger Lake - MX350 level graphics, and 17% slower with half the cores (4 vs 8) than the top end Renoir. Unlikely to ever see an AMD in an XPS13 class machine.
  • tamsysmm - Friday, July 17, 2020 - link

    Yeah right, Renoir is such a failure. Only these cheap and low quality models available (ThinkPad X13 13” (AMD) Laptop, LENOVO ThinkPad T14s AMD Ryzen 7 Pro 4750U, HP Elitebook 835/845/855 G7). Oh wait...
  • Korguz - Friday, July 17, 2020 - link

    to Deicidium369, ANYTHING AMD makes is a failure.
  • Spunjji - Friday, July 17, 2020 - link

    I just don't buy this "AMD weren't ready" shtick. Asus designed an *entirely new class of gaming laptop* around Renoir. It really wouldn't have been difficult for Dell to integrate Renoir into this design - which has released much later in the year than the Zephyrus 14 - if they had had any interest in doing so.

    Whether this is down to AMD's failure in OEM outreach, Dell's failure in imagination, or standard Intel shenanigans is unclear - but the end result is inferior products and TBH I'm sick of it.

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