Off to See the Wizard

Once your order is packed, taped and labeled it's sent via conveyor belt to the shipping area:


Empty boxes and full totes come in on the right and leave as taped packages on the left


These things move pretty quickly


Up they go

As the boxes make their way to the shipping area they are scanned and directed to the appropriate shipping lane automatically:


The label is read and the system figures out whether to send the package to a FedEx or UPS lane


The vast majority of these lanes are for UPS, Newegg's preferred shipping partner. The first lane is reserved for FedEx.

UPS actually staffs Newegg's warehouse with its own employees. The folks you see in the picture above actually work for UPS, not Newegg. Your package is scanned at Newegg and your tracking number/status is actually generated on the spot, so the truck doesn't have to return to the UPS depot before your tracking information becomes active.


The UPS folks hard at work


UPS trucks are loaded and shipped off multiple times during the day


The FedEx ailes move much slower

Newegg's goal is to be able to ship via UPS ground to its customers within 1 - 2 days, hence the creation of these warehouses across the US. The New Jersey warehouse is able to reach customers in NY within a day and most other places on the East Coast within two via UPS ground.

The Peanut Gun Final Words - The Contest
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  • Darkk - Tuesday, May 20, 2008 - link

    For those who are cringing about bubble wrap and peanuts for OEM hard drives. Well, when I ordered a hard drive a few months ago the drive was shipped from the CA warehouse and they didn't use either packaging at all. Instead, they used special "wadded" heavy duty paper wrapping which is very sturdy and it arrived perfectly intact. Not sure why they didn't do this at all warehouses but it was perfect for the drives. Also very friendly to the environment.

    I've ordered alot of items from NewEgg over the years and most of them usually come from NJ or CA warehouse since I live in northern CA.

    Darkk
    Reply
  • puffpio - Tuesday, May 20, 2008 - link

    you wouldn't happen to have a picture of the boxing machine? that thing looks like it boxes super fast Reply
  • puffpio - Tuesday, May 20, 2008 - link

    err picture = video Reply
  • MScrip - Tuesday, May 20, 2008 - link

    I love your warehouse... but 2 things made me cringe in those pictures; the bubble wrap and the peanuts. I'm speaking of course about the way you ship OEM hard drives.

    Newegg! You're a BILLION dollar company! Please invest in some foam or plastic hard drive carriers! It makes me sick to order an OEM hard drive and have it taped up in bubble wrap and thrown in a box with some peanuts. That's ridiculous.

    I buy everything from you, but I am so unhappy with your hard drive shipping policies.
    Reply
  • strikeback03 - Thursday, May 22, 2008 - link

    Why? Every hard drive I have bought from them has had a anti-static bag or plastic case from the manufacturer, the bubblewrap is just around that. Don't see any risk there, so long as you don't open the hard drive and drop it in the peanuts. Reply
  • m3rdpwr - Tuesday, May 20, 2008 - link

    I did not know about the NJ depot.

    Usually I get my order in 3 days being in Mass.

    My order last week arrived next day.

    This would explain it!

    -Mario
    Reply
  • laixer - Tuesday, May 20, 2008 - link

    I'm in NY and most of the stuff I have been ordering has come from NJ for a long time.

    I'm really disappointed that the contest is not open to New York residents.
    Reply
  • H8ff0000 - Tuesday, May 20, 2008 - link

    Same here, on both statements...

    Newegg is awesome, this contest is not. I'm curious why we are shun from the giveaway.
    Reply
  • AmbroseAthan - Tuesday, May 20, 2008 - link

    We are shunned from all NewEgg contests :(. Any give-away contests at NewEgg have always had New York exempted. Must be something in the state laws :-/. Reply
  • Polynikes - Tuesday, May 20, 2008 - link

    Another of many strikes against NY. I'm getting the hell out of this shitty state as soon as I graduate from RIT. Reply

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