Off to See the Wizard

Once your order is packed, taped and labeled it's sent via conveyor belt to the shipping area:


Empty boxes and full totes come in on the right and leave as taped packages on the left


These things move pretty quickly


Up they go

As the boxes make their way to the shipping area they are scanned and directed to the appropriate shipping lane automatically:


The label is read and the system figures out whether to send the package to a FedEx or UPS lane


The vast majority of these lanes are for UPS, Newegg's preferred shipping partner. The first lane is reserved for FedEx.

UPS actually staffs Newegg's warehouse with its own employees. The folks you see in the picture above actually work for UPS, not Newegg. Your package is scanned at Newegg and your tracking number/status is actually generated on the spot, so the truck doesn't have to return to the UPS depot before your tracking information becomes active.


The UPS folks hard at work


UPS trucks are loaded and shipped off multiple times during the day


The FedEx ailes move much slower

Newegg's goal is to be able to ship via UPS ground to its customers within 1 - 2 days, hence the creation of these warehouses across the US. The New Jersey warehouse is able to reach customers in NY within a day and most other places on the East Coast within two via UPS ground.

The Peanut Gun Final Words - The Contest
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  • Screammit - Wednesday, May 21, 2008 - link

    When I was in the navy and sitting off the coast of Chile, a buddy fried a motherboard (don't ask why our desktops were on the ship :P ) and ordered one from newegg, they had it to us in a week. I was impressed enough to give them my business ever since. Reply
  • Aolish - Tuesday, May 20, 2008 - link

    This is definitely one of the best tours I've seen. Neweggs facility looks extremely efficient and clean. I'm just really disappointed that the contest doesn't apply to NY. To bad they didn't explain why. :( Reply
  • Yongsta - Tuesday, May 20, 2008 - link

    I remember my first purchase from Newegg in 2001 or so... it was an AMD Duron, I've never heard of the company before but I took a chance because a lot of positive feedback on the forums. I've spent about $40k there over the years (mostly builds for friends & family) and it's great to see how they've grown over the years. Reply
  • Yongsta - Tuesday, May 20, 2008 - link

    Good article but I think it's facility. ;) Reply
  • Yongsta - Tuesday, May 20, 2008 - link

    nm looks like it's fixed now. Reply
  • vijay333 - Tuesday, May 20, 2008 - link

    "In Florida, New York and Rhode Island sponsors are required to register all sweepstakes where the total retail value of all the prizes is greater than $5,000. Florida and New York require the sponsor to bond the sweepstakes equal to the total value of the prizes. Once the winners are announced, a winners’ list must be provided to the state(s) in order to release the bond." Reply
  • AmberClad - Tuesday, May 20, 2008 - link

    What is it with NY being so anal about these types of things. As if the Amazon tax wasn't enough. Added to my list of states to never move to, along with CA (with all the stuff I buy from eTailers, that state sales tax would hit me pretty hard...). Reply
  • BernardP - Tuesday, May 20, 2008 - link

    Seeing this huge warehouse with all the available inventory and the way everything is automated, I realize I should give up hope for Newegg in Canada. Canada's population (30 M) is less than California (36 M), the most populous US state. Not enough economies of scale in Canada. Reply
  • chizow - Tuesday, May 20, 2008 - link

    Only missing from the pics is Anand running through the isles with Geoffrey singing the Toys R Us theme song. Ok maybe not, but thats what the tour reminded me of, those Toys R Us shopping spree commercials from years ago.

    But ya the Edison warehouse has been great. I think I started getting shipments from there 6-12 months ago. Its much better than the Tennessee warehouse in terms of shipping speed and product selection. I remember there was still a pretty good chance of getting a shipment out of a CA warehouse due to limited stock in TN, but now everything, even more obscure items come out of NJ for me.
    Reply
  • IcePickFreak - Tuesday, May 20, 2008 - link

    I had visions of those Toys R Us commercials as well. When I die, I wanna go to a Newegg warehouse.

    Enjoyable read, I often wonder how they ship so fast even now when they've made the 'big-time' so-to-speak and ship even more stuff. My only gripe was when they switched from Fed-ex to UPS as their preferred carrier. I've worked at both places before and know what goes on behind the scenes at each, and have had some shady dealings with UPS as a customer.
    Reply

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