Final Thoughts

Dell’s XPS 13 has been one of the most defining laptops in recent memory, having changed the landscape for everyone after introducing the InfinityEdge display at CES in January 2015. Since then, the company has continued to refine their XPS lineup as they were challenged on all sides by other PC makers. The XPS 13 9370 2-in-1 is the latest in the lineup, offering a thinner and lighter design, a larger and taller display, and the latest Intel laptop CPU platform. The XPS line has been at the forefront before, and Dell wants to ensure it stays there.

Dell has done a lot right with this device. Starting with the display, the move back to the 16:10 is a net-win for consumers. The extra vertical pixels make for a more productive device. The 16:9 era wasn’t the best for PCs, and it’s great to see Dell move back to a proper 1920x1200 widescreen laptop. In addition, it’s one of the most accurate we’ve tested, and offers a fantastic anti-reflective coating that makes it a joy to use in almost any lighting condition. If you are less concerned about battery life, Dell also offers a 3840x2400 panel with 90% P3-D65 gamut coverage, and HDR 400 certification. Both displays offer Dolby Vision processing as well.

The XPS 13 2-in-1 offers the extra functionality of a convertible laptop with very few of the drawbacks. Compared to the standard XPS 13, the 2-in-1 is only a fraction heavier, and the variable torque hinge keeps the laptop feel when opening the lid, while still providing a strong hinge for touch. The ability to quickly swap between laptop and stand mode makes the 2-in-1 a great device for media consumption, especially when traveling.

Intel’s Ice Lake platform also brings some nice upgrades. Although peak CPU frequency is down compared to the Comet Lake 14 nm processors in the same 15-Watt range, the new Sunny Cove architecture provides some serious improvements to IPC, especially when coupled with LPDDR4X memory, which has been such a hindrance on the 14 nm Intel processors. Laptops can now be offered with 32 GB of RAM without having to utilize power-hungry DDR4. Ice Lake also brings some major improvements to wake from sleep, and finally brings the laptop into the same range as tablets and smartphones when waking them.

In addition, the graphics prowess of the new Intel Iris graphics finally brings the much-needed performance gains to Intel’s integrated GPU. Initial testing seems to show that this new GPU is close to AMD’s Vega in terms of overall performance, and while not yet surpassing AMD, it is a huge step forward, especially on the 64 EU G7 model we tested.

Battery life is also a major win for Dell. The XPS 13 has long been one of the most efficient devices around, and the new Ice Lake processor only adds to that capability. Despite Dell offering a smaller battery than they have in the past in the XPS 13, it still provides exceptional battery life.

Accordingly, any criticism we have for the laptop is limited. The MagLev keyboard offers very little travel, and is not as reassuring to type on as laptops like the Microsoft Surface range, or even Dell’s Latitudes. But Dell wanted the XPS 13 to be thin, so this keyboard is their answer. Some people prefer shallow throw keyboards, and over time you’d likely adapt, but it is quite a bit different than what most people would be used to.

The Arctic White color, while stunning to look at, causes the keyboard to be washed out in almost any lighting if the keyboard backlighting is used, which is a shame. Perhaps if Dell switched to a different color for the LEDs it would compensate. The glass-fiber weave does have a great texture though.

But other than those somewhat minor issues, the new XPS 13 7390 2-in-1 is simply fantastic. The design is wonderful, with great touches like the battery status indicator being visible even if the laptop is closed. The integrated fingerprint reader in the power button is a nice way to get Windows Hello support. Dell’s new camera system allows them to keep the incredibly tiny bezels but also locate the camera in the correct location. There’s even two 4-lane Thunderbolt 3 ports for expansion.

The XPS 13 2-in-1 starts at $999.99, which is very competitive, and although that model does ship with just 4 GB of non-expandable RAM, it does at least offer 256 GB of storage. Realistically customers should opt for the i5-1035G1 / 8 GB / 256 GB model which does jump the price up to $1299.99. As configured for the review unit, which is the i7-1065G7 / 16 GB / 512 GB, the price is $1699.99; but the added RAM, storage, and the top-end processor with the G7 GPU does add a lot of performance as well.

Dell hasn’t quite revolutionized the industry this time around, but Dell’s XPS 13 evolution has produced one of the best laptops on the market. It is most certainly one to be checked out.

 
Wireless, Audio, Thermals, and Software
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  • eastcoast_pete - Friday, November 15, 2019 - link

    Thanks Brett, this new ultraportable does sound tempting. In addition to my standard gripe about no removable battery (I know, I know, they're all like this nowadays), my other one is a question/wish: can this be had without the touchscreen, so just with a nice, bright (HDR?) display? I don't use touchscreens on laptops that have a passable keyboard and a decent touchpad, nor do I see the use of touchscreens there. Leaving out the touch layers tends to increase brightness and/or decrease power consumption to reach the same brightness level. If I had the choice, Dell can keep the price the same, and give me the next larger SSD size instead of touch.
  • danielfranklin - Friday, November 15, 2019 - link

    This is a 2in1, it MUST have touch.
    They still make the normal XPS 13, in 1080p it doesnt have touch.
    Unfortnatly its just not IceLake, other than that its pretty similar to what you are after.
  • eastcoast_pete - Friday, November 15, 2019 - link

    To add: Would love to see the display values for the MacBook)/ Air here. Apple machines are often seen as the benchmarks here, and it would be nice how the XPS measures up to them.
  • Alistair - Friday, November 15, 2019 - link

    Was interested, then I checked the price and base specs. Holy moly dual core and 4GB memory, for $1400 Canadian. Ha ha... I definitely don't think they are making the right kind of progress with this laptop. Makes me want an ARM machine even more.
  • Reflex - Friday, November 15, 2019 - link

    I have one of these with the 4k screen and 32GB. It's fantastic in almost every way. The one issue I'm hitting though is that occasionally (every few days) when I open the screen it does not power on. I can still hear things if I try to make it make a sound (tap around until Windows does something) but the screen won't turn on even after closing and reopening. Only a hard reboot fixes it.

    Only issue I've had, hoping firmware or driver update fixes it. I forced it to use the Intel graphics drivers as well to see if the issue would go away, but no dice.

    BTW, for those who don't want the Killer crapware, download the Intel AX200 drivers from Intel's site and force update the Killer WiFi to them. Nice, stable Intel drivers. I was having some weirdness on the network until I did that.
  • Reflex - Saturday, November 16, 2019 - link

    There was a new Intel graphics driver release yesterday, updated so will see if the screen wake issue goes away.
  • Reflex - Tuesday, November 26, 2019 - link

    If anyone is still reading this, it's been more than a week and this issue hasn't recurred so Intel must have fixed it.
  • trivik12 - Friday, November 15, 2019 - link

    its too expensive at this point but there are blackfriday deals. If I am not wrong XPS 13 with 4K screen is $1400 at Costco with 16/512. Plus with costco you get 2 years warranty + 2 years additional warranty with costco visa card.
  • Samus - Friday, November 15, 2019 - link

    16:10 OMG!!!
  • The_Assimilator - Friday, November 15, 2019 - link

    IKR?

    I used a 1920x1200 display for a decade and was very sad when it gave up the ghost and the only replacement options were 1080p screens. I hope 16:10 makes a comeback.

    OTOH, a 4K display in a 13" device makes very little sense to me.

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