The Lenovo ThinkPad X1 Carbon Review (2015)
by Brett Howse on May 21, 2015 8:00 AM EST- Posted in
- Laptops
- Lenovo
- ThinkPad
- Ultrabook
- Broadwell-U
Final Words
The X1 Carbon that Lenovo shipped out for review is likely the fastest Ultrabook yet. The Broadwell Core i7 is certainly a step ahead of the other devices we have tested, and the included PCIe SSD is basically the fastest drive offered today. It is also one of the most expensive Ultrabooks around, with the as-tested price as configured on Lenovo.com at $2100. That is a lot of money for an Ultrabook. The base price is a lot less, but at almost $1100 it is missing some important things like an IPS display and 8 GB of memory. Really the starting configuration is about $1300 once you add those on, and the price can go up again if you opt for more storage.
There is a tremendous amount of competition in the Ultrabook space, so Lenovo needs to differentiate the X1 Carbon and its higher than average price. It does that with the construction to start with. The carbon fibre top is incredibly strong for such a thin display, and the magnesium and aluminum lower half is also very stiff and feels solid. Yet at the same time, the weight of this device is extremely impressive at 2.8 to 3.1 lbs. That is only a hair more than the XPS 13, which has a smaller display and a much smaller body.
The keyboard is also very good on the X1 Carbon, and was likely the most enjoyable keyboard I have had the pleasure of using on an Ultrabook. There are devices out there which are better, but most of them are not this thin, and despite the reduced travel, typing was enjoyable. Lenovo also listened to its customer base and reversed their decision on the function keys, and we see a return of a much more traditional keyboard. I don’t love the Fn and Ctrl keys being reversed as compared to most devices, but it really did not take very long to get used to using it in a new location. For those that can’t adapt, you can go into the BIOS and swap the key functions. The backlighting also was nicely done and has several steps for brightness, and really make it easy to use in a dim setting.
I’m also a big fan of the TrackPoint and I personally find it to be a much more efficient way for me to navigate the GUI. For those that don’t like it, you can disable it (or the trackpad) in the mouse settings and just use the trackpad. Luckily the trackpad is also quite good on the X1 Carbon. There was not any latency that I could detect and it was very accurate with taps, double taps, and scrolling.
The fingerprint reader is also something that I wish was on every notebook. It makes it effortless to log in, and while biometrics may have their detractors, they do allow you to have complex passwords but not have to use them as much, which is going to be more secure than a password like 12345 (which is also the combination of my luggage) and with the Windows Hello initiative coming in Windows 10, there should be a bright future for this kind of login.
Not all is perfect, as with most things. The display is good, but not great. It was great to see Lenovo include an ICC profile but it is too bad that it is not more effective. The display is not overly bright, and the color accuracy is just average. Luckily this was the IPS model though.
The other big detraction was the battery life, which was certainly below expectations. The battery inside is not massive at just 50 Wh, but that means the device needs to be even more efficient, which it is not. Some of that comes down to the X1 Carbon having a physically larger display than most Ultrabooks of course, as well as a higher than average display resolution, but there is likely more to the story. In the end, what matters is the actual battery life, and it could not live up to the lofty results of recent times. At least it charges very quickly, which is a big help.
SIM Slot on the rear of the laptop
A lot of the competition has more USB ports as well, and most have SD card readers built in too. The X1 Carbon has just two USB 3.0 ports and no SD card reader. One partial trade-off is that it does offer a model with LTE connectivity.
Despite the battery life, I really enjoyed using the X1 Carbon. It has an understated look about it which is very traditional ThinkPad, but in a much slimmer design. It is very easy to carry around in a bag, and when you get where you need to go, there is plenty of power on tap to get your work done.
Facebook
Twitter
RSS
103 Comments
View All Comments
Shan Barns - Monday, October 19, 2015 - link
Beware the so-called extended warranty(tl;dr -- warranted computer, gone for over 6 weeks so far, dismissive and poor service, want replacement if they can't repair)
I own an X1 carbon (2 years old) which over the last year has started to spike in temperature. The fan software no longer works, so I've installed TPFancontrol and Speedfan (one the first time I reformatted and reinstalled Widows, the other the second time) to manually control the fans. I updated BIOS and drivers, reinstalled Windows, etc. I did the normal blowing out of the vent and so on, but the computer would go up to 90+ degrees Celsius and crash. The wireless stopped working as well--intermittently and irrespective of location/modem/time of day.
I sent the computer in for repair, under my 3 year warranty. The first "repair" did nothing. Within 15 minutes, the computer reached 92 degrees Celsius and crashed 3 times. I sent it back for further repair. (By the way, they didn't return it with all parts of the power cord, even though they insisted I send it, and I marked all the parts on the shipping form). Obviously there is no quality control on their so-called repairs.
I have now been without a functioning computer for over 6 weeks. Lenovo doesn't have the correct parts and cannot find them. Parts for a popular computer that is only 2 years old. Now, as a doctoral student, it's pretty hard to write a dissertation without a computer, but as a consultant, I am losing money, since I cannot consult until I have a computer. Moreover my doctoral program is only funded for so long--every month of waiting equals a month in which I will have to pay out of pocket to be a student. Being without a computer for over 6 weeks has already cost me at least $4000.
But when I contact Lenovo to demand they deal with this issue , they reluctantly promise to add 2 months to my warranty--that's it! An acknowledgement that I've lost 2 months of computer use, and a further tacit acknowledgement that they think it will break again. This is after the problem "escalated." Mind you, they don't actually contact you after you "escalate" even though they insist they will.
Other computer companies will replace a defective computer under warranty if they cannot fix it. This happened with my old Asus, and with my kids' HP also. What is wrong with Lenovo's warranty? I feel that if they cannot fix a 2 year old computer, then this warranty is a fraudulent service they are selling.
And I also feel that anyone considering buying a Lenovo should be aware of how poor their customer service is. They do not call back, though they say they will. They issue "part hold final" emails insinuating that this is the last time they will await a part, but then re-start the part ordering process. They do not know who your case has gone to when it is "escalated" and are entirely confused by their own computer system when you ask about your repair status. The "escalation" people are dismissive and condescending when you do finally get a hold of a person. They do not stand by their product.
chris_of_sd - Friday, October 30, 2015 - link
I bought this laptop last May after a thorough search. I've been using T410 at work for years, thus the bias. Also I was aware with the quality reduction when Lenovo took over.I chose this laptop for a few reasons
1. Keyboard layout - meaning Enter button and navigation arrows are at the edge; and the trackpad is aligned with the space button.
2. High resolution display available
3. Style/ weight
My experience with it has been quite bad actually.
The WiFi adapter is the worst I've seen. Well, I haven't seen that many, except my old t410 and the usual mix of apple idevices. Eventually I was able to figure out some obscure setting that was disabling the wifi adapter to save power. Still is very slow to connect. With some old router the wifi was not able to identify the encryption method ( in contrast to all other devices ).
As build there are highs and lows. My laptop has a loose screw on the bottom ...
The display is quite annoying. I chose to have touch screen and the look I got is sort of the look that you get when you have a privacy screen on top. Not nice.
The sound from this laptop is absolutely terrible. And this is not about the speakers, is about the sound that comes from the headphones. It makes is pretty much impossible to watch youtube.
There are a few issues with cooling too.
The laptop gets quite hot to hold on lap; let's say that this is expected. However, a second problem is that the air vent is on the right hand side, meaning if I place a mouse there or if I use my right hand for the touch screen I can feel the hot air. My old laptop had it on the left which was much better.
mistera1 - Friday, February 12, 2016 - link
I got a new X1 this week and was disappointed to find the Trackpoint and Keyboard Backlight not working. I called support and upgraded everything, still no go. Lenovo wanted me to send back for repair but I told them I wanted a full refund, and they said OK to that with no fuss. I have an X200 and looking for something faster and with a better display. At this point I will probably buy a used X220.