Final Words

When I reviewed the first Surface Pro I was intrigued by the idea, but felt it needed a few more iterations to get to the right point. In less than two years what we have in front of us looks very different than Microsoft's original vision for the platform. Display size, aspect ratio and even the mechanics of the whole thing are all quite different. The changes are for the better as Surface Pro 3 is a much better laptop and a much better tablet than any of its predecessors. The device no longer feels cramped and tiring to use as a laptop. The new Surface Pro no longer feels heavy to use as a tablet either. It's truly an improvement on both vectors.

Microsoft might be overselling the design to say that it truly is the only device you need. Like most compromises, Surface Pro 3 isn't the world's best laptop nor is it the world's best tablet. It serves a user who wants a little of column A and a little of column B.

The device's "lapability" is tremendously better than any of its predecessors. While I wrote all of the previous Surface reviews on the very Surface devices I was reviewing, this is by far the most comfortable one to use as a laptop. It's still not perfect, and you still need a fairly long lap to make it work, but the design is finally really usable as a laptop.

As a tablet the thinner and lighter chassis is much appreciated. The new kickstand remains one of the best parts of the design, enabling a flexibility unmatched by any other tablet. Tent mode in particular is awesome for tablet usage models.

Surprisingly enough the move away from Wacom to an active NTrig pen model comes with very few issues. The device could use some tuning of its pen pressure curves. Applying max pressure on the screen now distorts the LCD, something I'm never comfortable doing. But overall the new pen gives up very little and even improves performance and functionality.

The new Type Cover is awesome. The keyboard is probably as good as it's going to get, and the new trackpad is finally usable. The latter isn't perfect but it's so much better than anything that's come before it.

The device also launches with a far more polished version of Windows. With its latest updates, Windows 8.1 is a far cry from where it first started. I still think there's lots of room for improvement, but it's clear that Microsoft is marching towards a more cohesive vision of modern and desktop Windows UIs.

The downsides for Surface Pro 3 are obvious. Windows 8.1 remains a better desktop/notebook OS than a tablet OS. Yet in a device like Surface Pro 3 where you're forced to rely on touch more thanks to a cramped trackpad, I'm often in a situation where I'm interacting with the Windows desktop using the touchscreen - a situation that rarely ends well. As Microsoft improves the behavior of its modern UI apps, I would love to see a rethinking of what touch looks like on the desktop. If Surface Pro 3 exists to blur the lines between laptop and tablet, Windows 9 needs to do a better job of the same. The desktop needs to react better to touch and the modern apps need to feel even more integrated into the desktop.

On the hardware side, the device is a compromise. You have to be willing to give up some "lapability" in order to get a unified laptop/tablet device. Whether what you get as a tablet is worth the tradeoff is going to be up to how good of a tablet OS Windows 8.1 is for you. Personally I find that Android and iOS deliver better tablet experiences particularly when it comes to 3rd party applications. If everything you need on the tablet front is available in the Windows Store however then the point is moot.

Those users upgrading from Surface Pro 2 may notice a regression in performance, particularly when it comes to running prolonged CPU/GPU intensive workloads. In games, the difference can be noticeable. The simple fact is that in becoming a thinner device, Surface Pro 3 inherited more thermal constraints than its predecessors. While performance regressions aren't ideal, in this case I can appreciate what Microsoft has done. From the very beginning I wanted a lower TDP part in a thinner chassis. Had Microsoft done that from the start we wouldn't have seen any performance regression but rather a steady increase over time. From my perspective, Surface Pro 3 is simply arriving at the right balance of thermals and performance - the previous designs aimed too high on the performance curve and required an unreasonably large chassis as a result.

The remaining nitpicks are the same as last time: Microsoft needs to embrace Thunderbolt, and a Type Cover should come with the device. The display's color accuracy is good but grayscale performance needs some work.

Surface Pro 3 is easily the best design Microsoft has put forward. If you were intrigued by the previous designs, this is the first one that should really tempt you over. I was a fan of the original Surface Pro, and with Surface Pro 3 I think Microsoft has taken the hardware much closer to perfection. At this point the design needs more help on the software side than hardware, which is saying a lot for the Surface Pro hardware team. Personally I'd still rather carry a good notebook and a lightweight tablet, but if you are looking for a single device this is literally the only thing on the market that's worth considering. I don't know how big the professional productivity tablet market is, but it's a space that Microsoft seems to have almost exclusive reign over with its Surface line. With its latest iteration, Microsoft is serving that market better than ever.

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  • Shadowmaster625 - Tuesday, June 24, 2014 - link

    Here's an idea. Dont spend millions trying to push this product through the "hollywood backchannel", and then try to pay for all that spending by charging $300 for $22 worth of NAND and $34 worth of RAM and calling it an upgrade. Only a fool agrees to be raped like that. So the only way you can judge the value of this product is by the base model. And the base model is extremely underpowered for $800. But dont worry, after it flops it will be on sale for $500 and at that price it is not bad.
  • damianrobertjones - Tuesday, June 24, 2014 - link

    I hope you posted your words in every apple product review page ever
  • ymcpa - Tuesday, June 24, 2014 - link

    Now please show me the laptop with an ssd and hi-res display that sells for $500. History shows that Microsoft isn't discounting these tablets. When a new one comes out, they discount the previous one by $100 and stop making it. Within a few months they are not on sale anymore. Microsoft made a mistake with the original surface and made too many of them. They didn't make that mistake with the second version and won't make it with this latest one.
  • kyuu - Wednesday, June 25, 2014 - link

    I'm sorry, but even going from the base 64GB to the 128GB model, we're talking about a 64GB SSD. Please show me where you can get a 64GB SSD for $22, or where the difference between an SSD's 64GB and 128GB models is $22. We're talking about full-blown SSDs here, not cheap eMMC NAND that you find in Apple and Android tablets.

    Yes, you are paying a bit of a premium, but *nobody* sells upgraded internals at cost. It's certainly way less gouging than Apple, who charges $100 *just* for 32GB of cheap eMMC NAND. If you're paying $300 more for an upgraded SP3, you're not only getting a bigger SSD and more RAM, but also an upgraded processor.
  • maliaobama - Tuesday, June 24, 2014 - link

    Really bummed about the lack of a touch cover. What no one really understands about the touch cover is that it's a paradigm shift. It required a learning curve, but the lack of keys and the lack of a need to depress them makes it extremely ergonomic. I wrote my last novel on the Surface Touch keyboard and I have terrible RSI and the Touch keyboard has eliminated that. It's incredible. Microsoft needed to tout both this benefit and the notion that the learning curve was worth it. I've owned a Pro 1 and a Pro 2. A Pro 3 is a non-buy for me without the Touch cover.
  • beggerking@yahoo.com - Tuesday, June 24, 2014 - link

    excellent review, this is the best ultrabook tablet out there, bar none, will be getting one to replace my SP1.

    the only con is: still can't charge via Micro usb...
  • kyuu - Wednesday, June 25, 2014 - link

    MicroUSB simply doesn't provide enough current to charge the battery fast enough. You'd be talking 6+ hours to get to 90% charge at the very least, instead of getting to 100% in about 2.5 hours. It's a necessary trade-off.
  • Chakkra - Tuesday, June 24, 2014 - link

    Do Surface Pro 3 come with MS Office ?
  • joaoasousa - Tuesday, June 24, 2014 - link

    No.
  • basroil - Thursday, June 26, 2014 - link

    Yes, in Japan (where the price is $200 more after tax is included)

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