The Desktop User Experience & Business Use

While we’re primarily focusing on Windows 8 as a tablet OS since the hardware we used was a tablet, we also wanted to evaluate it some as a desktop OS. As the sample tablet was compatible with Bluetooth peripherals, we were able to pull out a BT keyboard and mouse and use it like a traditional laptop/desktop environment.  With that said I’d like to preface our impressions with the following: as it stands Windows 8 is clearly focused on tablets first and Microsoft’s presentation was equally tablet focused, and it’s almost certain the experience will change before Windows 8 ships.

Overall Windows 8 is extremely jarring right now from a desktop user perspective. Metro is the Windows shell, no ifs ands or butts. Metro applications can only be accessed through the Metro shell (i.e. the Start Screen), and the Metro shell is always what the tablet will boot up into. Explorer as we know it is the Metro shell – if you kill it, you kill Metro shell with it – so at this time it’s not possible to boot up into the traditional Windows desktop. Even if you could, the Start Menu is gone, replaced with Metro charms.

So what we’re really evaluating is the ability to use the Metro shell and Metro applications with a mouse. For all the good Microsoft has done implementing multi-touch, the mouse has clearly suffered as it currently stands. Click & drag does not operate the same as tap & drag, which creates some oddities when you want to scroll around. In fact scrolling is probably the biggest oversight right now, as the Metro style dictates applications are laid out left-to-right rather than top-to-bottom. The mouse wheel will (slowly) scroll through tiles on the Start Screen, but in other places such as the Microsoft BUILD application the mouse wheel is useless. In its place you have to drag a scroll bar around, which is about as fun as it was prior to mice coming with a wheel.

Internet Explorer is particularly weird. Because it takes the full screen approach there isn’t a menu bar to speak of, and the tabs and URL bar are hidden. Invoking them requires right-clicking, with right-clicking pulling double duty as a way to open a link in a new tab and invoking the various bars. This also means that right-clicking for other purposes (e.g. View Source, etc) are unavailable.

The good news is that most of the traditional keyboard shortcuts still work, including Alt-Tab, WinKey + D, WinKey + E, and Ctrl-Alt-Esc. You can even Alt-Tab between launched Metro applications. The Start Menu search bar is also faithfully replicated on the Start Screen, so when you start typing Windows 8 will start narrowing down results of things to open. So overall keyboard users maintain much of their advantage in quickly executing applications. At the same time we’ve encountered fields that we can’t tab to, so not everything is working as it should.

While we’ve only had a short period of time work play with Windows 8 with a mouse and keyboard, at this point in time there’s not a lot to say that’s positive. Metro works well as a tablet interface, but with a mouse and keyboard it’s like using a tablet with a mouse and keyboard. Hopefully Microsoft will have a more suitable mouse & keyboard control scheme ready to go for Windows 8 farther down the line.

Windows 8 the Business OS

So far Microsoft has been focused on the consumer side of Windows 8, but business users won’t be left out in the cold. Windows 8 will also be the basis of a new version of Windows Server (also using Metro), and Windows 8 clients will have some new features.

The  business additions announced so far for Windows 8 revolve around Remote Desktop and Hyper-V. Windows 8 Remote Desktop includes proper support for multi-touch controls, so tablets and other touch devices will be able to RDP into other machines and correctly interact with them. Meanwhile Windows 8 will add support for Hyper-V (previously it was Server-only), allowing Windows clients to spawn virtualized instances of Windows through the Hyper-V hypervisor.

Microsoft also used their discussion on the business side of Windows 8 to announce that Windows 8 will support installation onto and booting off of a USB drive, allowing business users to carry their copy of Windows with them. This has been a repeatedly requested feature for many years from more than just business users, so hopefully it will be everything everyone has always wanted.

The Technical Side Of Windows 8: Cont First Thoughts
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  • DeciusStrabo - Wednesday, September 14, 2011 - link

    Yes, they function as widgets too. But compared to real widgets they are a very poor tool indeed. Limited in size, limited in what they can show. WP7 has the same problem for me: Even simple widgets in Android or Bada or Symbian blow them out of the water. The Calendar Live Tile shows only one appointment!
  • ilkhan - Wednesday, September 14, 2011 - link

    I have 11 different apps pinned to my 7 taskbar, all but one of them have at least 1 window open (several have 3, the closed one is JUST a jumplist launcher). Doing anything to hide that (as an example, requiring a fullscreen IE experience) is incredibly STUPID of microsoft. Long live Vista2.
  • BioTurboNick - Wednesday, September 14, 2011 - link

    Internet Explorer has both a Metro mode and a normal windowed mode.
  • rdamiani - Thursday, September 22, 2011 - link

    What is wrong is:

    - Opening a new program replaces the existing screen with a new one full of live data that will want to refresh

    - Developers, sure in the certain belief that their program is the best in the world, will add tiles full of live data (that needs to be refreshed) that relate to their wonderfulness.

    - The poor state of PC screen resolution - already dumbed down to a long and skinny VGA-class ribbon - won't allow you to have more than a few of these live-data tiles (needing to be refreshed) at a time.

    - Everyone's computer will look different with stuff in all kinds of different places. Which will make tech support way more challenging than it already is.

    Microsoft keeps learning the wrong lessons from the competition. Just because Apple ported springboard to Lion (as an application you don't need to use) doesn't mean that Microsoft needs to put springboard-on-crack front-and-center in Windows 8.
  • UMADBRO - Tuesday, September 13, 2011 - link

    Just give it a damn chance before you hate all over it. I bet you were one of the whiners that complained about the changes that were made to Windows 7, and Vista before it, and XP before that, etc etc. FFS, If everything stayed the same, no one would have a damn reason to upgrade. And their is your other potential solution. Stick with Win 7 if you already hate 8 so much and are unwilling to give it a chance. Problem solved!
  • futurepastnow - Wednesday, September 14, 2011 - link

    I have every intention of trying out the public betas and "giving it a chance," but I'm not going to be passively fed what Microsoft thinks people want. I'm going to make it clear what I want, even if they never read these comments.

    And what I want is to never, ever, ever, see anything that uses Metro on a desktop computer. In the builds so far, it can't be turned off.
  • piiman - Wednesday, September 14, 2011 - link

    "I'm going to make it clear what I want, even if they never read these comments.:

    Then you're just making noise. Go tell MS, don't post it somewhere they will never see it.
  • Wraith404 - Thursday, September 15, 2011 - link

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
    set the key RPEnabled to 0
  • crispbp04 - Wednesday, September 14, 2011 - link

    It has nothing to do with being stupid or juvenile. It's about understanding the way a NORMAL person uses their computer.

    Yeah, we all get it... you think you're a big technoweenie because you require a high resolution with tiny fonts so you can cram more information per square inch than at least 10 ''normal" users. You like over-complicated menus and 100 different ways to accomplish the same task because it makes you feel special when you can whiz bang all over your operating system while someone is watching. I'm not sure why you're complaining about full screen applications anyway(in post below)... The market already decided where things should be and you're looking at it

    The reality is, you're clueless. You need to change your name to just "past"... since your ideology is stuck there. You resist change, you call progression "garbage". A true power user cares more about performance and usability. We use keyboard shortcuts for nearly everything. When other people see us interact with a windows operating system, they are always blown away. (Hit start key type two letters OMG the right application/doc/email/etc opens).. "how'd you do that!?"... MUST BE MAGIC!? No.. it's called progressing with the operating system. Most people who read this don't even know their start menu can do this. (which is the ONLY sad part of windows, most users still interact with it like it's windows 95)

    If you've used a windows phone 7 you know that metro is BY FAR the best setup for a desktop interface. It's proven itself in the phone form factor and will now become the defacto standard for a tablet. You can quote me on this in 2013. If you're a desktop fanatic I'm absolutely confident that microsoft will get it just right this time around. Quote me on that also.
  • jbaumann - Wednesday, September 14, 2011 - link

    "It's proven itself in the PHONE form factor and will now become the defacto standard for a TABLET."

    quoted for emphasis

    I cannot see how it should be a big improvement for anybody who is working at a desktop PC (i.e. no touchscreen, remember the gorilla arm), with a mouse and a keyboard.

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