Disappointed, I went back to OCZ

OCZ was worried. The last time I reviewed one of their SSDs I was truthful about it, and it hurt their sales considerably. Customers were returning drives, and to OCZ’s credit, they stepped up and even accepted some returns themselves - something that most manufacturers wouldn’t have done. Regardless what they had told me, there was some admission of fault there. Those JMicron drives were nothing short of crap.

As soon as OCZ started getting word that I wasn’t pleased with Vertex, they went into a state of panic. These drives all do very well in synthetic HDD tests like HDTach and ATTO, that’s generally all they’re reviewed in, so that’s all they’re tested in. But now OCZ was hearing that the Vertex wasn’t passing some of my tests and they had no idea what it was failing or why.

I tend to do a good job of keeping what tests I run secret until the review is published, so there isn’t any unfair optimization. I purposefully introduce new tests to our performance suites to help keep manufacturers honest and optimizing for real world usage scenarios rather than specific benchmarks. OCZ had no idea what I was running, but they knew that the Vertex wasn’t doing well.

Summit on the other hand was performing just fine, but that’s an expensive drive. Vertex was supposed to be good, it should’ve been good, there’s no reason for it to be performing this poorly. I ran the infamous iometer test to see what was going on:

Iometer 4KB Random Writes, IOqueue=1, 8GB sector space IOs per second MB/s Average Latency Maximum Latency
Original Pre-release OCZ Vertex 20.7 0.08 MB/s 48.2 ms 484.5 ms

 

How on earth is this acceptable at all? Average latency of 48.2ms and a maximum latency as bad as the Apex and G.Skill Titan drives? I’ve heard some SSD vendors dismiss the iometer results but let me caution you against that. What these numbers are telling us is that on average, when your OS goes to write a 4KB file somewhere on your drive, it’ll take nearly 50ms. That’s 4.5x longer than a 5400 RPM 2.5” notebook drive and that’s the average case. What part of that sounds acceptable? Anyone who tells you otherwise is delusional.

I thought for sure that the drive was broken and that we’d made no progress since last fall. But the drive hadn’t launched yet, while there were glowing reviews of it, no one had wasted any money. I wrote an email to Ryan Petersen, OCZ’s CEO. I described my findings and told him that while the Vertex’s performance was better than any of the JMicron solutions, it was unacceptable for anything other than perhaps extremely light, single-tasking usage.

I told him it sucked. He said that wasn’t fair. We argued over email but he came back and asked me what I needed to see to make the drive better.

I told him I’d need an average response time in the sub-1ms range and a max latency no worse than Intel’s 94ms. I didn’t think it would be possible. I was prepared for OCZ to hate me once more. He told me to give him a couple of days.

OCZ Sends Me SSDs, Once More Once More, With Feeling
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  • GlItCh017 - Wednesday, March 18, 2009 - link

    I just wanted to comment that the backstory portion to this article is simply the most interesting part to an article (or almost even an article inside the main article). On top of that, it is easily the most interesting article I have ever read simply because of that section. Really really must say that I enjoyed reading it!
  • radguy - Wednesday, March 18, 2009 - link

    I have been waiting for this one for a while and it was very informative. Thank you very much for it. I did pick up one of the patriot warp drives for my netbook. I was really happy until I installed avg free. So not running an antivirus on it anymore but I have drive image backup incase it goes bad. Overall pretty happy as it was only 80 bucks if I get my mir.
    I think I'm going to wait until windows 7 till I upgrade my primary desktop. 2 of those vertexs in raid 0 would be sweet though.
  • sleepeeg3 - Wednesday, March 18, 2009 - link

    They were one of the first SSDs you reviewed and they use their own controller. How does their random write performance compare to everything else out now?

    These reviews made me totally reassess the purchase of the two Samsungs I bought. I had no idea the random writes on the Samsung drives were so bad. Other reviews show the Samsung drives doing better or at least near the X25-M in write tests: http://www.techreport.com/articles.x/15433/6">http://www.techreport.com/articles.x/15433/6 However, those tests probably would have been somewhat sequential.
  • nubie - Wednesday, March 18, 2009 - link

    Grammatically awkward sentence on Page 21:

    "so if you own one of these drives - you owned a fixed version."

    The tense is incorrect (own/owned). I think "own a fixed version" is still awkward, perhaps "you have the fixed version", also the "so" may be superfluous. You can replace the ", so if" with a "; if". Here is how I might re-write the sentence:

    "The old firmware never shipped thanks to OCZ's quick acting; if you own one of these drives - you have a fixed version."

    (I am not an expert, so feel free to correct me if I am wrong.)


    Awesome article btw, thanks for setting me straight on SSD, I have been steering clear of them. I hope soon you can review SSD's and most are good to excellent. :)
  • Flyboy27 - Wednesday, March 18, 2009 - link

    This article has answered every question I've had regarding SSDs recently. Thanks Anand!
  • Flyboy27 - Wednesday, March 18, 2009 - link

    If a 120gb Vertex was around $250 I would get one yesterday. I suppose I can wait though.
  • 7Enigma - Thursday, March 19, 2009 - link

    For me, 2 60's or 2 80's for around that price and I'm sold. Want the Raid0.
  • kgwagner - Wednesday, March 18, 2009 - link

    I almost didn't read this article, as everybody and their brother seems to want to explain SSDs these days and most of the articles aren't much more than glorified press releases. But, this one truly took the drives to task and presented some valid information and explanations about the state of the art and where it needs to go. Kudos, Anand. Awesome show. Good job.
  • Mr Perfect - Wednesday, March 18, 2009 - link

    "Needless to say, there was some definite fallout from that review. I’m used to negative manufacturer response after a GPU review, but I’m always a bit surprised when it happens in any other segment."

    Obviously you can't make a business out of irritating manufacturers, but when there really are issues, the readers want to know about them. After all, that's why we come here!
  • gwolfman - Wednesday, March 18, 2009 - link

    You own Anand. Keep up the good work. I've seen you cited from many sites about the work you've done, in particular with SSDs. Best article I've read in months!

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