Final Words

In late 2019, when Microsoft launched the Surface Laptop 3 – their first AMD-powered Surface laptop – it was an important moment for both AMD and Microsoft's Surface group. AMD finally had a premium design win, and what better manufacturer did they have to work with than Microsoft themselves. Tweaks to improve performance and battery life could be easily replicated across all Windows PCs, which was a big help for AMD at the time. At the end of the day Microsoft's help still wasn't enough to make the AMD Ryzen 3000-based Surface Laptop 3 a bona fide winner –  it performed worse than the Intel Ice Lake model and suffered from poor battery life – but it put AMD and Microsoft on the path towards building bigger and better laptops later on.

And now with the Surface Laptop 4 and the Ryzen 4000 APUs, Microsoft and AMD have resolved many (if not most) of the issues that dogged their earlier laptop. In fact, the Surface Laptop 4 is easily the best Ryzen 4000 laptop on the market. Microsoft has worked with AMD to deliver unique processors for the Surface Laptop 4 which are the strongest Renoir-U chips you can get. The increased frequency, coupled with eight cores and sixteen threads, makes for a very capable notebook computer.

And, unlike the Picasso-powered Surface Laptop 3, the AMD choice not only closes the gap in terms of battery life, according to Microsoft, the AMD model even surpasses the Tiger Lake model. Although we have not tested the Tiger Lake Surface Laptop 4 (yet?), the results from this Ryzen 7 model are excellent. Even with the 15-inch, 201 pixels-per-inch display, the Surface Laptop 4 was able to go toe-to-toe with some of the best designs on the market which have smaller displays. That is impressive.

Speaking of impressive, Microsoft’s attention to detail on the display really sets all Surface devices apart from the rest of the manufacturers. With any Surface device you purchase, from the least expensive, to the most expensive, the display accuracy is some of the best in the industry. The 3:2 aspect ratio is always a treat to use in any productivity task. The 201 pixels-per-inch makes the display sharp, and while a bit more contrast ratio would be appreciated, overall, this is an excellent implementation. It even includes a pen digitizer and touch support.

System performance with the Ryzen 7 4980U was excellent. Offering up sixteen threads, the Surface Laptop 4 gobbled up any multi-threaded task thrown at it. The Vega 8 graphics, while not class-leading, are still very strong for an integrated solution. Perhaps one area where the AMD model is let down though is that Microsoft only lets you configure it up to 16 GB of memory, whereas the Tiger Lake powered model has up to 32 GB as a maximum. This is an odd decision and will hopefully be addressed during the device’s lifetime.

Less impressive were the storage results on this review unit, which were some of the lowest we've seen for an NVMe drive in an OEM laptop. But the good news is that Microsoft has committed to utilizing M.2 storage on Surface again, after a brief stint of employed soldered in BGA storage. Customers will be able to replace the drive if it fails, or upgrade it. After years of making some of the most challenging to repair devices, Microsoft has turned a corner somewhat on repairability, with a new design that is easier to get into, and actually has some replaceable components.

With two sizes, a choice of colors, and even keyboard materials, there is a lot to like here. Microsoft offers a single USB Type-A, as well as a single USB Type-C, and additional expansion options through the Surface Connect port. This is not a workstation by any means, but it is nice to have both ports and not need to use dongles for Type-A devices.

Otherwise, although there was a bit of disappointment to see the Surface Laptop announced with the Ryzen 4000 series processors in 2021 instead of AMD's latest 5000 series processors, I believe those feelings can be set aside. There is little doubt that a Ryzen 5000 version of this laptop would be even more powerful with its Zen 3 cores, but Microsoft’s semi-custom Ryzen 7 4980U still performs very well, and should put any of those thoughts to bed. The Surface Laptop design is also mostly unchanged for the last several generations, and it could use a refresh, but that being said, the design was never really a hindrance before, and it is still pleasing to use today.

It is amazing what a generational improvement can do. The Surface Laptop 4 achieves great performance, and great battery life, and does so all in a pleasing package, with a great display, fantastic keyboard, smooth trackpad, and a thin and light design. On the outside, it would be hard to tell it apart from the Surface Laptop 3, but it’s what’s on the inside that counts. This refreshed model is just what the Surface Laptop needed.

 
Wireless, Audio, Thermals, and Software
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  • Eletriarnation - Thursday, May 6, 2021 - link

    It really is. You don't actually need any at all, this little company called Apple was the first to figure it out.
  • hanselltc - Thursday, May 6, 2021 - link

    They've also figured out how to make touchpads that makes everything else feel like compressed trash dug up from an abandoned landfill, so there's that.
  • Gam3r01 - Thursday, May 6, 2021 - link

    Having purchased a 2nd hand Surface Laptop 3 last week, in my experience one USB-A was limiting. I do not own a single USB-C device and re-installing Windows and installing Linux from a USB stick without the use of the built-in keyboard and trackpad was annoying. As was backing up the system with a USB bootable recovery program (that also lacked the wifi driver).

    To install Windows, rather than use the latest image, I resorted to the official MS SL3 recovery USB, which included the drivers during setup, but incurred hours of Windows updates. For Linux I used the Grub ‘toram’ option and fumbled with swapping keyboard and mouse in and out of the single port, as well as using the onscreen accessibility keyboard. Then for a backup/recovery (lacking input drivers and a wifi driver), I repartitioned the drive and backed up to a spare partition.

    Easy when you know how, but it was frustrating, especially as I sold by only USB hub (built into a monitor) last month.

    Be Safe, peace.
  • Alistair - Thursday, May 6, 2021 - link

    Well said, that's an example of the kind of problem I've had also.
  • Dug - Thursday, May 6, 2021 - link

    So what you are saying, is you didn't prepare. You used the wrong software, and you don't have a usb hub that 99% of the population has.
  • Holliday75 - Monday, May 10, 2021 - link

    He also explained a situation in which 99% of computer users would not even understand let alone run into. Been in IT 20+ years and rarely have to work like that. If vendors considered these things they would probably be throwing away millions in profit.
  • dontlistentome - Friday, May 7, 2021 - link

    That's why Apple give you none.

    This is a premium device. People who can afford it buy a bluetooth mouse or a mouse with a usb C dongle.

    I've had thinkpad laptops with thunderbolt for 4 years now. I use a TB3 dock at home and work, have usbc charging cables for my Android and ipad and have multiple usb drives that have dual a/c connectors. Heck, my car is all USB-C now for Android auto.
  • Linustechtips12#6900xt - Friday, May 7, 2021 - link

    I have an HP x360 2in1 with a ryzen 4700u and 8GB of ram that I will upgrade to 16-32GB here soon but besides the point, it has a power dc jack, USB-c with HDMI, DisplayPort, power and data transfer, an HDMI port and a headphone jack, ohh and an sd card slot that I basically never use but anyway I dock it with a USB-C hub and a monitor over HDMI all connected to a usb-c hub that I have with 3 USB 3.0 and 1 HDMI and another sd card slot, I plug into power using the dc power jack and im set to go with 2 cables to plug in. point is, on the go I maybe use a wired mouse if I game, but most of the time I use a USB port for data transfer and that about it, 1 USB port with a USB-c and another power jack is honestly perfect for me at least.
  • ballsystemlord - Tuesday, May 11, 2021 - link

    I agree. We need at least 2 USB-A ports.
  • eastcoast_pete - Thursday, May 6, 2021 - link

    Thanks Brett! Agree on most of your points. Questions, comments: Is the memory user upgradable? It doesn't seem to be, which would be a major minus for a "premium" laptop. Other Comment: Regarding your Handbrake tests, I would stay away from the "Hardware" ones unless you can add information on the size of the resulting file and the quality. One aspect where NVIDIA is (still?) far ahead of AMD's GPUs is the encoding ASIC; since Turing, NVENC has become downright usable (comparable quality to software encoding at about 1.2 x the file size, much faster) whereas AMD's solution is clearly inferior in quality. If that has changed in recent months, I'd love to know.
    Lastly, I didn't like AMD replacing the number of iGPU cores with cranking up the frequency (from previous Ryzen APUs), and it's now biting them in the rear. An 10- 11 core design like the older gen would have beaten Xe.

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