Pre Plus and Pixi Plus – Still Ticking

Palm struck a deal recently to make its WebOS smartphones available on the Verizon network, which is #1 in the US, at least in terms of coverage area and subscribers. I’ve alluded several times to these new devices, known as Pre Plus and Pixi Plus. Each is a slight evolution from their Sprint-exclusive cohorts. In addition to the new and improved center button and enabled WiFi, there appears to be more available RAM, which should further help with the performance issues (though, as we are learning with WebOS updates – performance seems to be heavily based in software optimizations). Also, both the Plus devices ship by default with the TouchStone - compatible back cover, so they have that going for them too, which is nice.

Rumor has it that the Pre Plus and Pixi Plus are soon coming to the AT&T networks as well. Go go gadget universal availability!

I can haz WebOS – which phone plz!

So now we come to an interesting question: you’ve fallen in love with WebOS, and are lusting after a phone based on it, but don’t know which one to buy? Both the Pre and Pixi (and their respective Plus versions) have pros and cons and the answer also depends on what you’re coming from. If you’re upgrading from a simple non-smartphone, either is going to feel like you’ve stepped into the 21st century. If you are going to be viewing a lot of media and browsing the web, you probably want the extra real estate the Pre’s screen provides, as well as the WiFi (assuming you’re on Sprint, if you’re on Verizon it’s moot, so congrats). If you’re used to having a phone that feels more indestructible, you’re going to prefer the Pixi. I’ve been using both phones for a few months and it’s a very hard decision for me. Most of the time I say Pre – it’s just a little more powerful with its WiFi and larger screen. But then there’s those times where I pick up the Pixi and it just feels so good in the hand, and the keyboard…oh the keyboard.


One of the big items to consider when choosing between these two phones is the browser. As I’ve mentioned, Pre has a significantly larger display, and you’d probably think that because of that, the web browsing experience would be more enjoyable.

For the individual, it might also come down to price. Both phones have seen major price cuts recently, and if you shop around, depending on the usual deals and terms, you can pick up a Pixi or Pixi Plus for close to 0$. At the same time though, the Pre is around 80$ depending on your situation. Granted we’re not talking about huge quantities of money, but free is still free. Well, after mail in rebate it is. So there’s that.

In a perfect world, Palm is going to find a way to marry some of the features of both form factors and assemble a next generation WebOS phone, one that truly will be a complete competitor to the iPhone. Either majorly up the build quality of the Pre’s slider, and import Pixi’s superior keyboard, or up the Pixi’s screen size to some happy medium between the two, and boost her internals so performance is never an issue. Rumors are already starting to filter through the forums of a new device coming down the road.

Pixi Keyboard – Possible Perfection Final Words
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  • hshendon - Friday, March 26, 2010 - link

    Not only does the Palm have a great, intuitive OS, it has a development community that is doing truly amazing things.

    I have apps that change the way I use contacts and the phone.

    I have apps that change the way messaging looks and feels.

    I have apps that have changed how I navigate and organize apps.

    Now, in a release that came out yesterday, I have an app that let's me tap into the full power of the processor inside the phone. The Pre originally came purposefully underclocked. An awesome effort by a dedicated homebrew development group has released a patch that adjusts the kernal to run the processor at 800MHz. This phone now FLIES. I feel like they have breathed new life into the phone and I am very pleased with the overall packacge now.

    I really hope Palm gets it going in the right direction, because I could not be more pleased overall with a phone or OS.

    (PS -- the form factor and material composition is something I have to agree with the reviewer about. I have addressed this by adding a good quality screen protector and a hardshell case. This has definitely added to the protection and feel of the phone, but I wish the phone felt more solid and indestructible.)
  • KasperE - Friday, March 26, 2010 - link

    I believe a point missed in the review of the market potential of pre and pixi is the economic mechanisms of that type of market. Smart phones are marketed i what may be referred to as an increasing returns regime (W. B. Arthur 1989). A product gains an installed base, this attracts software which in turn increases the value of the product. Think Iphone – the real value is the amount of applications available. The effect is two ways: 1) perceived value to the buyer and 2) perceived opportunity to application developers. It can be thought of as a tipping point where the value of one system (iphone vs. pre) becomes significantly larger and off-sets any personal predisposition to buy the other system. Essentially a lock-in one system occour at this point.
    Apple knows this, and they live by the rules of this game. The launch of the Ipad is a perfect example: Ensure overwhelming and diverse software for the new hardware platform, allow users to use their existing apps. The cost of the Ipad soon becomes negligent compared to he value of the network for which it provides access. Iphone owners can transfer their investment to the Ipad. Oh yes I believe the Ipad will be a success.
    Back to the pre and pixie: Having the perfect OS or indeed any technology is not a guarantee for success – far from it. We have previously been locked-in to crappy tech (VHS vs. Betamax). The ball has begun rolling away from the pre and pixis and it will require huge investments to tip the scale back. A niche strategy is probably the only way for Palm: Offer a compelling selection of business apps and attract this segment

    /Kasper
  • droplets - Wednesday, April 7, 2010 - link

    A really intelligent post. Thanks for your input. Palm's Synergy could help it be better positioned to take advantage of this market theory. However, knowing that Palm could possibly go bust, I'm relying on Synergy to sync my contacts to my Google account for when Palm can't pay for Synergy servers anymore!
  • inspire - Thursday, March 25, 2010 - link

    Hey Joe,

    I really couldn't help but notice how much you ripped on the Pre for not being 'solid'. I've dropped my Pre plenty of times - just like Ive done with every phone before it - and it's came out of it all with hardly a scratch.

    As for the center button on the Pre - it's a lot faster than waiting for an up-gesture for me, and it has never gotten in the way of me performing gestures in the gesture area.

    I know these were popular complaints when the device first launched, but seeing you accentuate your dissapointment repeatedly in the article really makes me wonder if you've actually owned a Pre or even used for more than a week.

    That aside, I'm really happy to see somebody commenting on the software. Palm has been great in opening up the platform and in continuously working to improve the user experience for me.

    The sales are unfortunate. Palm flopped early on with its marketing strategy, and when they finally got a second chance during their launch with Verizon, they started going up against 2-for-1 deals on the Motorola Droid at $200, whose marketing campaign had already established it as a serious competitor.

    Palm's main focus right now should be on makin up the market penetration they've lost. They're already losing money, and if they can't figure out something soon, it's going to be bad news for them.

    All said, I snjoyed the article - hope to see more like it.
  • MDE - Wednesday, March 24, 2010 - link

    I'm usually not one to openly complain about grammar, but the dollar sign goes in front of the number. It's $100, not 100$. It's not rocket science, but it makes me feel really dumb when I read it.
  • vol7ron - Wednesday, March 24, 2010 - link

    Can someone start doing a review of the GPS quality in these phones? My iPhone is great, and I'm sure the Droids and Palms are great too, but I'd like something with a little more powerful --- accurate --- GPS.

    Maybe something that if you take for a run isn't a few hundred feet off. Or something that, if you go for a drive, doesn't show your dot some odd yards back, saying "turn here" after the fact.
  • strikeback03 - Thursday, March 25, 2010 - link

    I have used both standalone GPS units and computer-based programs with USB receivers which have the same problem. Sometimes it just happens, sometimes it is the program lagging.
  • alainiala - Wednesday, March 24, 2010 - link

    It truly pains me that WebOS is struggling so mightily, as the last 9 months have been a true joy for me. I picked up the Pre about a week after its launch and have been beyond satisfied with WebOS... I think what really hurt the Pre was its early problems with the hardware and battery life. The sliding mechanism was terrible in the first few months of the Pre's life, and battery life was pathetic until roughly 1.3.5.

    I think its almost a foregone conclusion that Palm is destined to be bought out. It would be a shame, but if it meant the continuation of WebOS, it may not be such a bad thing. I have 2 thoughts on who should be buying out Palm... The more obvious choice is RIM. Blackberry OS is truly getting long in the tooth and would seriously benefit from a innovative new OS. Merging BES connectivity with WebOS and a legit Webkit browser would instantly put RIM back in the race in terms of smartphone innovation.

    My 2nd thought is less obvious, but go with me here... Sony. Sony's Android efforts have been pretty lackluster (Xperia, I'm looking at you). Now, we know that Sony's industrial design is infinitely better than their software development, so a beefed up Pre with Sony's manufacturing prowess would be fantastic. We know that MS is tying Xbox Live into its Windows Phone 7 Series, so it would behoove Sony to do something similar with their mobile devices. We know WebOS is a viable platform for gaming since the release of their PDK, and all their iPhone game ports have thus far proven this. Playstation Network integration on WebOS would get them up to parity with MS and Xbox Live. Sony would have their own mobile OS to call their own and develop around, and WebOS can live on.

    I know its pie-in-the-sky stuff, but heck... better than letting WebOS die an untimely death.
  • jamawass - Thursday, March 25, 2010 - link

    Definitely agree with the Sony angle. Their Palm Clie's were fantastic back in the day.
  • ioannis - Wednesday, March 24, 2010 - link

    "The plastic-on-plastic mechanism just isn’t all too smooth and that little bit of grinding sound is enough to make the phone feel a little cheap...It may be the nature of the beast when it comes to the hardware from a design standpoint. To keep the device to a reasonable size, yet maintain the size of the LCD, Palm had to hide the keyboard as they did..."

    Sliding keyboards are nothing new and there are numerous examples done right. Take the Motorola Droid for instance. Insanely thin profile and rock solid. Having a sliding keyboard should not be an excuse for the hardware woes.

    Having said that, Palm should reconsider the 'must have a physical keyboard' mentality. Some of the top sellers don't have one...

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