Final Words

Now that we finally have all of the pieces together, we can come to some proper conclusions about the HTC One M9. For those that haven’t read part one of this review, it’s really necessary to do so to understand the context in which these comments are made.

There’s a lot to talk about here, so we’ll start with the design of the phone. HTC is probably the company best-known for design in the Android space, and with the One M9 it seems that they hope to capitalize on this by electing not to significantly change the design.

However, there are a few key changes to the One M9’s design when comparing it to the One M8. For instance, the One M9 moves the power button to the right side of the phone, changes the finish of the back cover, squares off the back cover, and replaces the front plastic bezel with a new plastic bezel. All of these changes seem to make some sort of sense at first, but they almost feel like a regression in some ways. The power button is on the side, but it takes a lot of effort to press it when the phone is held normally in the hand. However, it’s conveniently placed to accidentally press when picking the phone up from a table.

Meanwhile the back cover has a new finish and a neat dual-anodized color, but I question the value of these changes when they reduce yield and drive cost up, especially when sand-blasted anodized aluminum is comparable in look and feel. The continued use of the plastic bezel on the front also cheapens the feel of the phone. The new hard edges on the back cover is also quite uncomfortable, especially when compared to the M8’s smoother curve. There is also the issue of the “logo bar” bezel, but it’s physically impossible to get rid of this bezel due to engineering constraints.

The next aspect worth examining is the display. To HTC’s credit, a 1080p display at 5 inches is the right tradeoff to make with an RGB-stripe display. However, it’s concerning to see significant regressions in almost every area when comparing the display to the M8. An amazing display is almost a requirement for flagship smartphones at this point, and to see such a poor display with equally poor calibration is disappointing. It was clear in the past that HTC genuinely cared about delivering an amazing display, but somewhere along the way it seems that they forgot. We can speculate about the reasons behind this, but this is something that HTC has to fix if they want to remain relevant in the smartphone space, just like every other OEM at this point.

The other critical point of a smartphone is its ability to remain mobile. Battery life is probably the most important aspect of any smartphone, and a poor showing here can be enough to write off a phone. HTC has traditionally done quite well here despite using a smaller battery in their phones than average. Unfortunately, this isn’t true of the One M9. Despite using a newer SoC and a bigger battery, HTC regresses significantly in battery life when compared to the One M8. Although it seems that MIPI command mode has been removed from the One M9, it’s likely that most of the increased power draw can be directly attributed to the SoC, as the impact of panel self-refresh is relatively small.

Speaking of the SoC, the Snapdragon 810’s performance does generally provide a decent improvement over the Snapdragon 805, but it’s relatively little due to HTC’s governor settings which make it quite difficult to reach the maximum 2 GHz state. GPU performance is better than what we see on the Galaxy S6, but this is due to HTC’s choice to stay at a lower native resolution. At the same resolution, the Exynos 7420’s Mali T760 GPU is faster due to higher clock speeds. It’s also disappointing that HTC continues to use benchmark optimizations. The difference in performance is so small at this point that HTC should seriously consider removing these optimizations altogether, as it isn’t worth getting delisted from multiple benchmarks.

The camera of the One M9 is also a weak point, despite significant changes on HTC’s part in this area. Unfortunately, the post-processing here is just not acceptable, and the results of the camera are equally unacceptable. We will have to see how the camera performs without HTC’s heavy-handed post-processing when they update the camera to shoot in RAW, but HTC needs to improve dramatically here for next year.

The one positive note here is Sense 7, which continues to be one of the best experiences in Android overall. I fundamentally disagree with the assertion that a user should go to the Play Store to find various applications that they like, as taking this to its logical conclusion basically ends with having to download a dialer application from the Play Store on first boot. Blinkfeed continues to be a solid application for news, social media, and other information, and HTC’s apps in general are a strong point of differentiation judging by the demand from users to port them to non-HTC phones. However, I still think that HTC didn’t do enough for this iteration of Sense. Most of the applications still feel like they mesh best with Android 4.4, and overall the UI needs to be redesigned to fit with Material Design.

Overall, further testing of the One M9 basically confirms my fears, which were that the One M9 is effectively a sidegrade of the One M8 at best. I really did want to like this phone, as I still find the One M7 to be a great phone to use. I really wanted to see a phone from HTC that was worthy of an upgrade from the One M7, but the One M9 isn’t that phone. In fact, given that the One M8 is at least 200 dollars cheaper than the One M9 on contract, I find it incredibly difficult to recommend the One M9. It will definitely have its fans, but overall there are more negatives than positives. Given the competitive positioning of the One M9, the timing of the Snapdragon 810, and the strength of the Galaxy S6 I’m faced with an intense sense of déjà vu. It almost feels like we’re back where we started 3 years ago with the Sensation and Galaxy S2. I can't think of a better way to describe the situation HTC is in, which is alarming to say the least. The One M9 can't be another Sensation, but it feels like it is.

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  • Speedfriend - Tuesday, April 7, 2015 - link

    "The Android death knell sounds. "
    1bn people who purchased one last year disagree....
    But if Microsoft could actually get its act together, it could take serious market share. Apple will never take the share as it is simply too expensive for 95% of android users.
  • mrochester - Tuesday, April 7, 2015 - link

    I meant that Android leads to the eventual decline to bottom feeder status/death due to the platform being the same across all devices.
  • jabber - Thursday, April 9, 2015 - link

    So in that case Apple iPhone should be..what/where exactly?
  • KoolAidMan1 - Thursday, April 9, 2015 - link

    iOS is where it is now, which is the high end mobile platform where most developers, enterprise, games, apps, and paying users are.

    High end Android was always a niche but it was a niche with the potential to overtake Apple. Unfortunately for the last two years it has been a niche in decline. I mostly blame Google and Samsung. This BS from HTC is icing on the cake.
  • Quidam67 - Monday, April 6, 2015 - link

    I don't often post on Anandtech but when I do it is because I've almost been moved to tears. I bought the HTC One M7 because I knew HTC was in trouble and I wanted to my tiny little bit to support a small company who had made a genuinely great phone. I skipped the M8 because upgrading every generation is just a bit silly on the pocket and because it was not muc of an upgrade anyway. I was looking forward to the M9 but this is a disaster of a product. Not only is not not better than the M8, it is not better than the M7. I can only see 2 things happening. Either they put out a revised Phone/model half way through this current generations life-cycle that dramatically fixes the glaring issues and/or offers something that stands out in the market, or they go to the wall and pheonix explodes into ashes, this time for good. RIP HTC.
  • HangFire - Wednesday, April 15, 2015 - link

    I couldn't have said it better myself.
  • skells - Monday, April 6, 2015 - link

    For the performance degradation chart, rather than having the average fps on the x axis, wouldn't it be better to have (% of initial fps during last test run) as it is an indication of the impact of thermal throttling and will be more comparable across devices.
  • Dorek - Wednesday, April 8, 2015 - link

    Seconded. That'd make much more sense.
  • @siraltonstyles - Monday, April 6, 2015 - link

    Wowza! How unfortunate. I've been team HTC since the G2. But, I will not be upgrading from my M8 to the M9. That thing has a faulty processor, a mediocre camera experience, a display that is lacking in pretty much every area, and uncompetitive battery life. I'll check it out in my local tmobile store and if it's actually better than the review states (which I doubt, cuz this is anandtech not bgr), I'll purchase it. If the review is dead on (which I expect it to be), I'll be purchasing the 64gb black S6. I hate to say this, but the M9 might be the nail in the coffin for HTCs Mobile business.
  • Fidelator - Monday, April 6, 2015 - link

    I'm really starting to believe that ARM found a gold mine with big.LITTLE

    I'm fairly sure they work hard to keep the performance to power consumption and heat generation ratio of A15/A57 cores well above anything sustainable on mobile designs based entirely on them

    Therefore FORCING their partners to pay more per SoC since all SoCs now MUST use not 2 or 4 ARM cores but 6 and in most cases 8 cores after adding the necessary A7/A53 cores(and paying more for each extra one) to stay competitive.

    I can hardly believe they keep thinking big.LITTLE is the best way to go considering how Apple's designs (and Qualcomms Krait as A15s competition) have proven to behave better while also keeping power consumption and heat generation in check.

    Literally the ONLY big.LITTLE SoC that hasn't had inconsistent and unreliable performance is the Exynos 7420 and maybe, but to a much lesser extent the 5433.

    I really hope to start seeing more custom cores soon.

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