Software

Long ago, Motorola devices shipped with a custom Motorola UI known as Motoblur. It was one of the heavier custom Android interfaces, with many applications and widgets being included in addition to skinning the entirety of the Android interface. Naturally, it was also heavily criticized for slowing down devices and filling up storage with pre-installed applications. Over time Motorola reduced the amount of modifications they were making to stock Android, and by the time Google originally purchased Motorola Mobility before selling it again they had moved to shipping devices that were the closest to stock Google Android that you could find on a non-Nexus device. For the most part, you can find out about the Moto E software experience just by looking at our Android Lollipop review. That being said, Motorola does add a few apps and features to Android, and that's what I'll be covering here.

Motorola Alert is one of the first apps you'll see on your phone since the app drawer organizes your apps alphabetically. The app has a few different functions, and on a fundamental level it's really an app for keeping other people updated with where you are. This has fairly obvious use cases such as for elderly people and small children. When you set up the app, you'll be asked to pick some of the people from your contacts to be used as emergency contacts.

The Meet me button allows you to send a text message to some or all of your emergency contacts with a location that you are presumably travelling to and a prompt to meet you there. The Follow me feature is similar, but it instead periodically broadcasts your current location on a interval that you can specify in the settings section of the app. The Emergency button will send a special emergency message to your emergency contacts, and it will also bring up a button to either call your local emergency services number or a designated contact. You can also opt to have that number automatically dialed, and there's also an option to sound an alarm from your speakers to let anyone in the vicinity know you need help.

Motorola Migrate is another thoughtful app included by Motorola. It allows you to transfer much of your content from your older Android phone to your new Motorola device. While your Google account already allows for the transfer of things in the cloud and your applications, it doesn't move over your text messages or local photos and videos. That's where Motorola Migrate comes in. It supports transferring messages, photos, videos, music, contacts, and call logs from other Android devices, as well as contacts and calendar info from iOS devices.

When moving content from another Android device, you simply download the Migrate app on that device and scan a QR code which will be displayed on your new Motorola phone. This initiates a transfer of your files over an ad-hoc 802.11 link between the two devices, and once the transfer is complete you're ready to start using your Motorola phone. The procedure for iOS is a bit different, and it involves signing into your iCloud account which I'm just a bit wary of as you're signing into iCloud on a non-Apple device, and the migration service is actually powered by a third party company rather than Motorola. While it's most likely safe, I tend to err on the side of caution when using my Google account or Apple ID with any third party service.

Motorola has also seen fit to include their own gallery application. The reason I'm a bit confused about this is because the Moto E still ships with Google's own Photos app, and you can't remove it. Motorola's gallery isn't any worse than Google's app, but it doesn't really improve on it either. It even has the same issue of low resolution thumbnails that Google Photos does. Normally I wouldn't mind and would just hide the app, but on an 8GB device with only 5GB available to the user it's really frustrating to have a second gallery application taking up 45MB of space on the phone.

The rest of the software experience is really the same as you'll get on a Nexus device. Moto Display is a cool feature, but when your device uses an LCD instead of an AMOLED panel the power saving benefit of the dark appearance is lost. For me Moto Display isn't really a notable improvement over the standard Lollipop lock screen and how it displays notifications.

Moto Display also seems to be introducing a bug when picking up the device. The Moto Display screen will be shown briefly, and then the screen will show the launcher before suddenly drawing the standard Android lock screen. This represents a potential security flaw and I hope it will be fixed alongside a future Android 5.1 Lollipop update. I've also encountered some issues with memory usage causing the launcher to be evicted from memory. While the device is memory constrained, the memory management issues in early Lollipop releases are really Google's problem so I can't fault Motorola for it.

Battery Life and Charge Time WiFi, GNSS
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  • Hubb1e - Tuesday, April 21, 2015 - link

    While the camera performance is pretty meh, I really don't see how you can complain about 802.11n being a downside. AC wireless is nowhere near ubiquitous and N is surely fast enough for low end users. AC is decidedly a high end feature in phones and even computers these days. Most users of this phone probably still have wireless G in their homes or coffee shop hotspots which I would argue is still plenty of speed for a phone with a low end mobile chipset.
  • hans_ober - Tuesday, April 21, 2015 - link

    Yeah, it makes more sense to upgrade the cameras to 8MP/2MP than to switch to 802.11ac.
  • Olaf van der Spek - Tuesday, April 21, 2015 - link

    The E makes the much more expensive but slower G seem a bit expensive. Is Moto planning a new G?
  • Cryio - Tuesday, April 21, 2015 - link

    "It wasn't that long ago that I recommended buyers looking for inexpensive smartphones avoid Android devices in favor of Windows Phone."

    " With Android Lollipop and new budget devices like the Moto E, my opinion about the quality of low end Android devices has changed."

    While all these may be true, the Lumia 640 is a true challenger. There are still reaasons to recommend the 640 over this.
  • sprockkets - Tuesday, April 21, 2015 - link

    Problem is what is the price, and two, it's a 5 inch phone. It was made to compete with the Moto G, not the Moto E.

    Currently I find WP to be great at first, but after a few days of trying again WP with the Lumia 635, it just flat out tries to annoy me. Today's annoyance is opening up the weather app goes to the store telling me there is a pending update. Then it disappears to the home screen. Before that when I told it to update all apps, it updates 16 out of 26. Why does the next 10 have to have me tell it again to download and install?
    After the update it took two tries to open the weather app as it keeps crashing to the home screen.
    The camera on it works good for pictures, but is utterly useless at night for video. Why can't they allow exp control for video?
    Also learned they won't issue GDR1 or 2 updates for WP8.1 since it will go to WP10. Too bad the latest build is a buggy mess.
  • BMNify - Tuesday, April 21, 2015 - link

    You seem to have a defective Lumia 635, get it replaced, never seen or used such a buggy Lumia, Even the old and humble Lumia 520 performs much better than what you describe.
  • Kakti - Tuesday, April 21, 2015 - link

    I bought this phone about two weeks ago from Best Buy - it's $79.99 for the Verizon one with NO contract. Not $120, not $150. $80 bucks. I can buy six of these for the same price as a new galaxy.

    The size of the phone is perfect, the screen is very nice, and due to the low resolution (compared to flagship phones), the battery actually lasts a really long time. Charging is fast and mine did come with a charger.

    I've already recommended this phone to several family members and friends who are sick of 2 year contracts, gigantic phones that don't fit in your pocket, etc. Yes the camera sucks, no it doesn't beat a flagship in bench tests. But I don't run benchmarks, I have maybe 5-6 apps open at once and it has never slowed down or locked up on me.

    Honestly if you're looking to save money and not have a laptop jammed into your pocket, take a look at this. The only reason I didn't get the Moto E last year was it didn't have 4G and we don't know how long until the 2015 Moto G comes out. 80 bucks no contract is pretty hard to beat.
  • BMNify - Tuesday, April 21, 2015 - link

    No contract does not mean Unlocked, it is still a Verizon locked phone and that is why you are getting for a lower price. As long as people keep buying locked phones from Carriers they cannot and should not complain about software updates. You become a carrier slave and slaves don't ask.
  • sonicmerlin - Wednesday, April 22, 2015 - link

    If it runs on Verizon's LTE then it comes unlocked.
  • RealTheXev - Wednesday, April 29, 2015 - link

    I'm pretty sure all Verizon phones on LTE come unlocked. It sucks because some bands that it would normally access will probably require hacking (whenever that might happen), but all of my Verizon LTE phones are unlocked by default.

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