Design

The iPhone 6 comes with Apple’s newly released iOS 8. For a full rundown of everything Apple is bringing to the table with iOS 8 you can read our review of the operating system itself. iOS 8 also includes changes that are specific to the iPhones 6 and 6 Plus. Much like when Apple moved from the 3.5” 3:2 display in previous iPhones to the 4” 16:9 display on the iPhone 5, these changes are to add support for the new display on the iPhone 6. The home screen now displays an additional row of icons, meaning that it fits even more than an iPad. In addition, all of Apple’s default applications have been updated to take advantage of the larger, higher resolution screen.

Weather. iPhone 6 on the left, iPhone 5s on the right.

In the case of applications like Calculator, the interface simply has larger assets with the same layout as the 4” iPhones. Other applications like Settings and Notes display the elements of the interface at the same size as previous iPhones which allows more to be fit on the screen. Unlike the iPhone 5 which shared the same width as previous iPhones, the increase in space applies along both display axes on the iPhone 6 Plus. This is well demonstrated by the new Weather application which now fits more of the hourly forecast horizontally and more of the weekly forecast vertically.

The keyboard has also been updated to take advantage of the larger display when in landscape mode. The right side of the keyboard has been given dedicated keys for moving the cursor left and right in a text box, as well as a period button. The left side has an undo key and a comma. When the emoji keyboard is enabled it also receives a dedicated button next to the toggle between letters and numbers/special characters.

Another application with landscape specific improvements is Safari. While the iPhone 6 does not get the new split landscape views in applications that the 6 Plus has, it does get the horizontal tab view in Safari and the sliding bookmark menu on the new tab page. What's interesting is that this Safari interface is nearly identical to that of the iPad version, which is similar to Safari on OS X Yosemite. The one difference is that tabs in the tab view that are from the same website do not stack on top of each other. Apple really seems to want a unified interface and experience for Safari across all of their platforms, and the general design of the interface has translated well to the various different display sizes on iOS and OS X devices.

The iPhone 6 includes a feature called Reachability for users who find the increased display size difficult to use with one hand. Apple is late to the party with their larger displays, and we’ve seen attempts in the past by other manufacturers to make large devices easier to use. Shrinking the interface and displaying it in a bottom corner was a feature Samsung introduced with the Galaxy Note 3. It wasn’t a very elegant solution, but it worked. Apple’s Reachability feature uses a similar idea but implements it in a more elegant fashion. Double-tapping the capacitive ring around the home button shifts the display downward so the top of applications can be easily pressed. Once an action is performed the interface shifts back into position.

The last new feature specific to the new iPhones is Display Zoom. Display Zoom increases the size of what is displayed so that the interface displays the same amount of information that is shown on the iPhone 5, with an internal rendering resolution of 1136x640. This means that all icons, buttons, etc. are displayed in a much larger size than the default view setting. Because everything is being scaled up to the 1334x750 panel, the interface suffers from the slight blurring that you also see in third party apps that have not been updated to support the new iPhones. This feature is likely aimed at users with aging eyes who would like a bigger display to display bigger controls rather than to display more content, and who aren't concerned about having the sharpest text.

A notable feature that is missing is Apple's new Apple Pay service that works with the NFC hardware in the iPhone 6 and 6 Plus. Although Apple Pay is a feature of the new iPhones and of iOS 8, the service will not be rolling out until October. Other iOS 8 features like SMS Relay and iCloud Photo Library were also absent from the initial iOS 8 release and are scheduled to launch in October. It's likely that the fact that the iOS 8 release date is determined by the yearly release of new iPhones forced some features to be pushed back to a later update.

UX

While the design of iOS 8 itself is generally well-implemented, the user experience ends up a bit more mixed, and the result comes from the confluence of hardware and software. In the case of the iPhone 6, these issues effectively boil down to RAM and odd layouts that come from the upscaling needed for the 1334x750 display. In the case of upscaling artifacts, this is a temporary issue at best but it's glaringly obvious when an application is upscaled in certain cases.

For example, Trillian is an IM application that hasn't been updated in over a year. While it was already lacking in functionality with iOS 7 as it lacked support for the background refresh API, on the iPhone 6 in iOS 8 there are significant issues with consistent spacing and there's also no support for third party keyboards. Once again, it's important to understand that this isn't the result of poor work on Apple's part, but it does show the limits of what can be done with the upscaling system and emphasizes the need for developers to keep their applications updated.

The other issue has the potential to be far more serious. While iOS' software architecture is more RAM efficient due to manual garbage collection and the use of precompiled binaries, it's quite easy for me to push the phone past the breaking point in Safari. For example, six tabs of common websites for mobile devices cannot consistently be held in memory. If I continuously go through all six tabs, at least one will need to reload. In my first attempt at running this test, Safari crashed as I tried to go through all tabs constantly to keep them in memory. I didn't notice this behavior in the new Moto X, which can do the same test without issue. Outside of memory intensive use cases though, the iPhone 6 does respectably and I usually don't notice the lack of RAM. I have to emphasize that this should be a generally unlikely problem, and that the same behavior can be replicated on the iPhone 5s given the same workload. If you did not have issues with out of memory crashes before, there won't be any issues now.

Outside of these two flaws, there's really a lot to like. iOS continues to deliver a relatively well-polished experience that few seem to be able to match. Most of my issues from the iPhone 5s experience have been resolved. For example, it's now possible for me to upload photos to Dropbox selectively instead of turning camera upload on and deleting photos that I don't want to upload. The odd segregation of current notifications and missed notifications has been removed. Swiftkey has been added, although it's not quite the same as the Android version due to the different prediction insertion behavior and keyboard layout.

In addition, although it isn't necessarily the result of software, the larger display really helps with improving touch accuracy when compared to the iPhone 5s. While I haven't been able to try out Apple Pay since it will be launching in October, it also seems to be quite intriguing as the NFC solution is quite novel, though I'd like to see further use of NFC outside of payment and similar applications. TouchID continues to be a key differentiator, and the use of TouchID for Apple Pay authentication would definitely show the strength of Apple's hardware and software integration.

Audio Quality Cellular, GNSS, Misc.
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  • rUmX - Tuesday, September 30, 2014 - link

    Wait for USB Type-C.
  • mrochester - Wednesday, October 1, 2014 - link

    Why are we waiting? We should have had it 2 years ago when Apple released the iPhone 5.
  • grayson_carr - Tuesday, September 30, 2014 - link

    Can't agree with you there. My wife has been through countless lightning cables. Apple branded cables either come apart at the seam between the connector and cable or just stop working after 6 months to a year with heavy use, even if there is no visible external damage. Just look at the reviews of Apple's lightning cable on their website and you'll see how terrible they are: http://store.apple.com/us/product/MD818ZM/A/lightn... (80% are 1 star out of 5). Apple covers one replacement, but after that you're on your own. Third party lightning cables, no matter how reputable the brand, always either stop working after a while or the iPhone will suddenly start saying the third party accessory is not compatible.

    I think the chip Apple requires in lightning cables is the culprit for most of these headaches. I think they die quickly, far before the lifetime of the cable itself, which is why cables will suddenly stop working for no apparent reason or start being labeled as not compatible.

    Whatever the cause, I have NEVER had a micro USB die on me. Micro USB cables are also much cheaper than lightning cables. Finally, all of my other electronics use micro USB (Chromecast, Android phones, Kindles, cameras, etc.) which is awesome! I can have a single cable in my car that charges all of my gadgets (except my wife's stupid iPhone of course). For those three reasons, micro USB is far superior to lightning. Being able to insert the stupid cable either way doesn't come close to outweighing the benefits of micro USB I just listed.
  • mrochester - Tuesday, September 30, 2014 - link

    And to respond to that, I've never had any Apple cables, whether it be the old dock connector or lighting cables and ports, break. Contrary to that, my sister's USB port in her Galaxy S3 broke, her Samsung charger ended up with bent pins and my partner's Samsung Galaxy S2 charger ended up fraying at the micro USB end.
  • mrochester - Tuesday, September 30, 2014 - link

    Of course, being able to insert the cable in any orientation and it being more reliable makes the benefits of the lighting connector far outweigh micro USB.
  • grayson_carr - Tuesday, September 30, 2014 - link

    Well, since reliability could go either way depending on your luck, we have...

    1) Being able to insert the cable in any orientation

    vs.

    1) Much lower price
    2) A standard that is compatible with many more devices (Cameras, e-readers, Android phones and tablets, Windows phones and tablets, hard drives, portable speakers, etc., etc., etc.)

    I would take the bottom two benefits any day over the top single benefit. Imagine if every company was as stubborn as Apple and designed their own cable. I would have to have 20 different types of cables lying around my house and it would be a HUGE pain trying to find the correct cable for the device. Instead, I can have one or two micro USB cables that can work with pretty much anything in my house, excluding iOS devices of course. That principle alone is enough to make me dislike Apple's lightning cable. Standards are a good thing. Proprietary sucks. Thank God other companies haven't followed Apple's footsteps in that regard yet. If they ever do, we're all screwed.
  • mrochester - Wednesday, October 1, 2014 - link

    And I'd take the top one over the two things you listed. Having loads of micro-USB cables that are used by absolutely no devices in my house (my Canon camera is mini USB) isn't a whole lot of use. There's no need to have 20 different cables lying around your house, just 2. Your lightning cables for your iPad and iPhone, and a micro-USB cable for everything else that's stuck in 2012.
  • GerryS - Wednesday, October 1, 2014 - link

    I agree. The reversability is nice, but not much of a feature to me. Every other cable I use, except circular power connectors, requires a specific orientation. It never takes more than two tries to find the right one.
  • techconc - Thursday, October 2, 2014 - link

    @grayson_carr - Your argument falls apart in multiple places. For starters, you assume reversibility is the only advantage of the lightning cable. It's not. The lightning cable allows for 12W charging while USB is limited to just 9W. Further, you mention the ubiquity of the USB cable as if there is just one type of USB cable. I seem to have a variety of USB types of cables including micro, mini, Type A and Type B (not to mention other proprietary variants) around the house. Please explain to me how this "standard" is working any better for me or the public in general?
  • grayson_carr - Tuesday, September 30, 2014 - link

    By the way, if you're in the same boat as me, I have a tip... buy your lightning cables at RadioShack. You can buy insurance on them and it will then only cost $2 to get a replacement when they inevitably stop working.

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