Final Words

When I reviewed the first Surface Pro I was intrigued by the idea, but felt it needed a few more iterations to get to the right point. In less than two years what we have in front of us looks very different than Microsoft's original vision for the platform. Display size, aspect ratio and even the mechanics of the whole thing are all quite different. The changes are for the better as Surface Pro 3 is a much better laptop and a much better tablet than any of its predecessors. The device no longer feels cramped and tiring to use as a laptop. The new Surface Pro no longer feels heavy to use as a tablet either. It's truly an improvement on both vectors.

Microsoft might be overselling the design to say that it truly is the only device you need. Like most compromises, Surface Pro 3 isn't the world's best laptop nor is it the world's best tablet. It serves a user who wants a little of column A and a little of column B.

The device's "lapability" is tremendously better than any of its predecessors. While I wrote all of the previous Surface reviews on the very Surface devices I was reviewing, this is by far the most comfortable one to use as a laptop. It's still not perfect, and you still need a fairly long lap to make it work, but the design is finally really usable as a laptop.

As a tablet the thinner and lighter chassis is much appreciated. The new kickstand remains one of the best parts of the design, enabling a flexibility unmatched by any other tablet. Tent mode in particular is awesome for tablet usage models.

Surprisingly enough the move away from Wacom to an active NTrig pen model comes with very few issues. The device could use some tuning of its pen pressure curves. Applying max pressure on the screen now distorts the LCD, something I'm never comfortable doing. But overall the new pen gives up very little and even improves performance and functionality.

The new Type Cover is awesome. The keyboard is probably as good as it's going to get, and the new trackpad is finally usable. The latter isn't perfect but it's so much better than anything that's come before it.

The device also launches with a far more polished version of Windows. With its latest updates, Windows 8.1 is a far cry from where it first started. I still think there's lots of room for improvement, but it's clear that Microsoft is marching towards a more cohesive vision of modern and desktop Windows UIs.

The downsides for Surface Pro 3 are obvious. Windows 8.1 remains a better desktop/notebook OS than a tablet OS. Yet in a device like Surface Pro 3 where you're forced to rely on touch more thanks to a cramped trackpad, I'm often in a situation where I'm interacting with the Windows desktop using the touchscreen - a situation that rarely ends well. As Microsoft improves the behavior of its modern UI apps, I would love to see a rethinking of what touch looks like on the desktop. If Surface Pro 3 exists to blur the lines between laptop and tablet, Windows 9 needs to do a better job of the same. The desktop needs to react better to touch and the modern apps need to feel even more integrated into the desktop.

On the hardware side, the device is a compromise. You have to be willing to give up some "lapability" in order to get a unified laptop/tablet device. Whether what you get as a tablet is worth the tradeoff is going to be up to how good of a tablet OS Windows 8.1 is for you. Personally I find that Android and iOS deliver better tablet experiences particularly when it comes to 3rd party applications. If everything you need on the tablet front is available in the Windows Store however then the point is moot.

Those users upgrading from Surface Pro 2 may notice a regression in performance, particularly when it comes to running prolonged CPU/GPU intensive workloads. In games, the difference can be noticeable. The simple fact is that in becoming a thinner device, Surface Pro 3 inherited more thermal constraints than its predecessors. While performance regressions aren't ideal, in this case I can appreciate what Microsoft has done. From the very beginning I wanted a lower TDP part in a thinner chassis. Had Microsoft done that from the start we wouldn't have seen any performance regression but rather a steady increase over time. From my perspective, Surface Pro 3 is simply arriving at the right balance of thermals and performance - the previous designs aimed too high on the performance curve and required an unreasonably large chassis as a result.

The remaining nitpicks are the same as last time: Microsoft needs to embrace Thunderbolt, and a Type Cover should come with the device. The display's color accuracy is good but grayscale performance needs some work.

Surface Pro 3 is easily the best design Microsoft has put forward. If you were intrigued by the previous designs, this is the first one that should really tempt you over. I was a fan of the original Surface Pro, and with Surface Pro 3 I think Microsoft has taken the hardware much closer to perfection. At this point the design needs more help on the software side than hardware, which is saying a lot for the Surface Pro hardware team. Personally I'd still rather carry a good notebook and a lightweight tablet, but if you are looking for a single device this is literally the only thing on the market that's worth considering. I don't know how big the professional productivity tablet market is, but it's a space that Microsoft seems to have almost exclusive reign over with its Surface line. With its latest iteration, Microsoft is serving that market better than ever.

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  • KaarlisK - Monday, June 23, 2014 - link

    My one niggle is a lack of build-to-order options.
    An i3 is enough for me, and a 128GB may be enough for me, but I want 8GB RAM.
  • joaoasousa - Monday, June 23, 2014 - link

    Yep, there's a missing 128 GB / 8 GB combination that would be a sweetspot for a lot of people. I hope MS listens to the feedback and opens up more combinations.
  • DanNeely - Monday, June 23, 2014 - link

    No need to open more combinations; just replace the current 4/128 model with an 8/128. Nothing other than a bottom tier windows computer should only have 4gb of ram any longer.
  • tacitust - Tuesday, June 24, 2014 - link

    4GB of RAM is nowhere near the same problem for most users when it's paired with an SSD (instead of an HDD).

    I have an old laptop with 3GB of memory. It was painful to use, because the swap file was so slow and I had to wait several seconds when switching between apps. I was considering upgrading to 4GB and perhaps even 8GB until I dropped in an SSD. Now there is no need, it's already so much faster.

    For power users or gamers using memory hungry applications perhaps 8GB would be a good idea, but for the vast majority of users who use a typical mobile workload, paying for the extra 4GB is very likely a waste of money.
  • andrewaggb - Tuesday, June 24, 2014 - link

    Personally I'd rather have 4gb of ram and a 256gb ssd than 8gb of ram and a 128gb ssd.

    or both... if it didn't drive the price up to $1350 without a cover...
  • joaoasousa - Tuesday, June 24, 2014 - link

    The analysis I saw on the web say that with SSD the 8 GB are only required for gaming (which you can't do anyway) and running VMs. The price jump from 4 GB/128 to 8 / 256 is too much, I'll probably go for the 4/128 one.
  • ccd1 - Monday, June 23, 2014 - link

    My biggest reservations at this point is the future. Skylake is likely to be here in 12-15 months. Also, MS has shown a willingness to continually innovate in this space. I anticipate another leap in sophistication for the Pro at that time.
  • skiboysteve - Monday, June 23, 2014 - link

    We have said that every iteration. This one looks significant, so if you're in the market... It's a good time to buy
  • ccd1 - Monday, June 23, 2014 - link

    But if I wait for Skylake, it might be 18-24 months before it is a dinosaur instead of 12! lol!
  • stanwood - Monday, June 23, 2014 - link

    This used to be how people felt about Apple products. Big win for MS that they were not scared to put out a pretty good Surface Pro and then iterate quickly.

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