Final Words

When I reviewed the first Surface Pro I was intrigued by the idea, but felt it needed a few more iterations to get to the right point. In less than two years what we have in front of us looks very different than Microsoft's original vision for the platform. Display size, aspect ratio and even the mechanics of the whole thing are all quite different. The changes are for the better as Surface Pro 3 is a much better laptop and a much better tablet than any of its predecessors. The device no longer feels cramped and tiring to use as a laptop. The new Surface Pro no longer feels heavy to use as a tablet either. It's truly an improvement on both vectors.

Microsoft might be overselling the design to say that it truly is the only device you need. Like most compromises, Surface Pro 3 isn't the world's best laptop nor is it the world's best tablet. It serves a user who wants a little of column A and a little of column B.

The device's "lapability" is tremendously better than any of its predecessors. While I wrote all of the previous Surface reviews on the very Surface devices I was reviewing, this is by far the most comfortable one to use as a laptop. It's still not perfect, and you still need a fairly long lap to make it work, but the design is finally really usable as a laptop.

As a tablet the thinner and lighter chassis is much appreciated. The new kickstand remains one of the best parts of the design, enabling a flexibility unmatched by any other tablet. Tent mode in particular is awesome for tablet usage models.

Surprisingly enough the move away from Wacom to an active NTrig pen model comes with very few issues. The device could use some tuning of its pen pressure curves. Applying max pressure on the screen now distorts the LCD, something I'm never comfortable doing. But overall the new pen gives up very little and even improves performance and functionality.

The new Type Cover is awesome. The keyboard is probably as good as it's going to get, and the new trackpad is finally usable. The latter isn't perfect but it's so much better than anything that's come before it.

The device also launches with a far more polished version of Windows. With its latest updates, Windows 8.1 is a far cry from where it first started. I still think there's lots of room for improvement, but it's clear that Microsoft is marching towards a more cohesive vision of modern and desktop Windows UIs.

The downsides for Surface Pro 3 are obvious. Windows 8.1 remains a better desktop/notebook OS than a tablet OS. Yet in a device like Surface Pro 3 where you're forced to rely on touch more thanks to a cramped trackpad, I'm often in a situation where I'm interacting with the Windows desktop using the touchscreen - a situation that rarely ends well. As Microsoft improves the behavior of its modern UI apps, I would love to see a rethinking of what touch looks like on the desktop. If Surface Pro 3 exists to blur the lines between laptop and tablet, Windows 9 needs to do a better job of the same. The desktop needs to react better to touch and the modern apps need to feel even more integrated into the desktop.

On the hardware side, the device is a compromise. You have to be willing to give up some "lapability" in order to get a unified laptop/tablet device. Whether what you get as a tablet is worth the tradeoff is going to be up to how good of a tablet OS Windows 8.1 is for you. Personally I find that Android and iOS deliver better tablet experiences particularly when it comes to 3rd party applications. If everything you need on the tablet front is available in the Windows Store however then the point is moot.

Those users upgrading from Surface Pro 2 may notice a regression in performance, particularly when it comes to running prolonged CPU/GPU intensive workloads. In games, the difference can be noticeable. The simple fact is that in becoming a thinner device, Surface Pro 3 inherited more thermal constraints than its predecessors. While performance regressions aren't ideal, in this case I can appreciate what Microsoft has done. From the very beginning I wanted a lower TDP part in a thinner chassis. Had Microsoft done that from the start we wouldn't have seen any performance regression but rather a steady increase over time. From my perspective, Surface Pro 3 is simply arriving at the right balance of thermals and performance - the previous designs aimed too high on the performance curve and required an unreasonably large chassis as a result.

The remaining nitpicks are the same as last time: Microsoft needs to embrace Thunderbolt, and a Type Cover should come with the device. The display's color accuracy is good but grayscale performance needs some work.

Surface Pro 3 is easily the best design Microsoft has put forward. If you were intrigued by the previous designs, this is the first one that should really tempt you over. I was a fan of the original Surface Pro, and with Surface Pro 3 I think Microsoft has taken the hardware much closer to perfection. At this point the design needs more help on the software side than hardware, which is saying a lot for the Surface Pro hardware team. Personally I'd still rather carry a good notebook and a lightweight tablet, but if you are looking for a single device this is literally the only thing on the market that's worth considering. I don't know how big the professional productivity tablet market is, but it's a space that Microsoft seems to have almost exclusive reign over with its Surface line. With its latest iteration, Microsoft is serving that market better than ever.

Tablet & WiFi Performance
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  • name99 - Tuesday, June 24, 2014 - link

    "This used to be how people felt about Apple products."
    You mean back in the 90s when they were extremely unpopular?
    MS appears to sell about a million SP's per quarter; Apple about 25 million per quarter. (Both rough numbers, but correct order of magnitude.)

    Sure, I'm making a cheap shot, but the fact is that all this reviewer and internet love is not translating into substantial sales. There is no obvious reason to believe that SPro 3 significantly changes this dynamic --- basically it appeals to the same people who would have bought the first tow versions without adding a compelling improvement to bring new buyers into the fold.
  • kyuu - Wednesday, June 25, 2014 - link

    As far as sales numbers go, I won't argue that the Surface line has been a huge commercial success. *However*, what has to be kept in mind is that the Surface line is simply one option in a crowded market of Windows-based laptops and tablets. On the other hand, all of Apple's products are the *only* option for those in Apple-land. Comparing the sales of *any* Windows OEM to Apple's sales is a flawed comparison.
  • andrewaggb - Tuesday, June 24, 2014 - link

    in 12-15 months there will likely be a surface pro 4 or 5.
  • mtalinm - Monday, June 23, 2014 - link

    By far the best of the dozens of reviews I've read (laptopmag was also good). Most are biased. Recode was a complete joke.
  • scbundy - Monday, June 23, 2014 - link

    I read the recode one. It was pretty horrible. Business Insider, which is essentially an Apple blog, posted a really awful one too. The review's major complaint was that when she was in a coffee shop, with the SP3 on her lap, that when she crossed her legs, it flipped shut cause it's top heavy. And her macbook air never did that.....
  • ymcpa - Monday, June 23, 2014 - link

    At a coffee shop, I pretty sure she used the table and not her lap. I have never seen anyone use a laptop with their legs crossed. Have you? Also, if she lowered the kickstand, the surface wouldn't have flipped even with her legs crossed.
  • Tigran - Monday, June 23, 2014 - link

    No Onscreen GPU test? Pro 3 screen resolution is 1.5 times higher than in Pro 2 (1,440 x 2,160 vs 1,080 x 1,920) - how to score the actual GPU performance on the device?
  • jameskatt - Monday, June 23, 2014 - link

    Quote: Yet in a device like Surface Pro 3 where you're forced to rely on touch more thanks to a cramped trackpad, I'm often in a situation where I'm interacting with the Windows desktop using the touchscreen - a situation that rarely ends well.

    This says it all.
  • BPB - Monday, June 23, 2014 - link

    When that situation arises on my 8" Windows tablet I use the pen. And for non-lap times I use a wireless mouse. In fact a use a wireless mouse for actual notebook use as well. I'd take the SP3 over anything if I could simply afford it. But any nice/high end notebook is going to be costly.
  • mkozakewich - Monday, June 30, 2014 - link

    I've actually gotten really good at pressing where I want with my fingers. I've used the assistive tools to show that white circle where I pressed, so I could learn where I pressed in relation to how my finger felt.

    The only problem is when I touch where I want, but Microsoft decides I probably meant to touch somewhere close by. If I could turn off that auto-adjustment feature, I'd have no problems.

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