Dell XPS 15: QHD+ LCD Testing

Considering that this is the first QHD+ display that I’ve tested in a laptop, I’m going to start our performance metrics there. We’re changing quite a few things with our laptop reviews for 2014 and moving forward, and one of the most important changes will be in the area of testing the displays. We’ll be using the same software and hardware that we use for testing desktop displays, and hopefully the results of our new testing will shake things up a bit in the laptop LCD world. Basically, we’re using CalMAN 5 to perform testing, and that now allows us to report uncalibrated as well as calibrated color results.

Update: After learning of the "Splendid mode" and "Generic color" options in the Windows Mobility Center settings on the XPS 15, I went back and revisited the subject of display accuracy/quality. You can read more in the full XPS 15 LCD update article. Note that most of the results below (other than the comparison charts) are from the initial testing.

The charts and images tell the story quite well, but the short summary is this: out of the box, most Windows laptops – including the new XPS 15 with a QHD+ display – deliver colors that seem to have more in common with fantasy land than they do with accuracy. Post-calibration the display does exceptionally well, but if you lack the proper hardware and software to calibrate your display (or if you’re running an application that bypasses the LCD LUTs), you’ll be stuck with less than ideal color reproduction. How important this is will depend on the individual, but for a top quality display we really want to see manufacturers take the time to do the display justice. $5 extra per system to properly factory calibrate the display would do wonders here – we don’t need perfection out of the box, but average DeltaE of less than 2 would certainly be desirable. And with that said, let’s start with the uncalibrated results.

The RGB values are very clearly nowhere near what they should be, with most blues being 10% too high and the reds being 15% too low. Likewise, the gamma – which should ideally be a flat line – looks more like a mountain and a valley. Grayscale DeltaE is only at acceptable levels for the darkest of shades – where it matters less – while everything above the 15% level ends up with a visible error of 5.5 to nearly 8.0. Colors are a bit better in most respects, with the blues generally being the farthest off of the target, but quite a few colors actually come in below a 3.0 DeltaE.

The one bright spot (literally) is that the display can get quite bright, which is good for outdoor use or when traveling. The display can reach a 450 nits (cd/m2), and the “auto-brightness” function tends to be a bit on the brighter side, which is the opposite of what I usually experience – I took the XPS 15 to CES and at one point in a presentation Anand was sitting next to me and complained the laptop was “too bright!” I had to disable the auto-brightness setting and manually drop the LCD down to 10% or so before it was acceptable. (Does anyone actually like auto-brightness adjustments on laptops? I’d personally just as soon manually tune the backlight to an acceptable level.) The contrast ratio is also very good, measuring around 1350:1. Part of that comes from the inaccurate colors, but it certainly gives the display some “pop”. Regardless, if you want accurate colors, you absolutely have to plan on calibrating the XPS 15 display. But when you do, things turn out very nice….

Post-calibration, color balance is close to perfect, the gamma is at least approaching a flat line (though still with bumps and valleys at the 5% and 95% marks), and DeltaE is well below 2.0 and often below 1.0, on both the grayscale and the color charts. There are still some errors in shades of blue, but those tend to be less visible to the human eye so it’s not a huge concern. Contrast ratio and maximum brightness take a hit from calibration, as the white levels are now where they should be, but the XPS 15 is still able to reach nearly 1150:1 contrast with a white level of 385 nits.

As far as viewing angles go, Dell is using something they call a PPS panel, which has a wide viewing angle…except it’s not quite the same as IPS. One of the big problems with TN panels is that the colors get all messed up with off-axis viewing, and in particular the vertical viewing angles can be problematic. Let me make it clear that the PPS display is not like TN, but the colors do seem to shift a bit from extreme angles. It’s not something I’d ever experience in normal use, but if I look from an oblique angle it doesn’t quite look like an IPS or VA panel. Or perhaps it’s just that I’ve never used a 15.6” QHD+ IPS panel before? Anyway, the panel is really a great display, but I do wish Dell had factory calibrated to really set it apart.

LCD Analysis - Contrast

LCD Analysis - White

LCD Analysis - Black

LCD Analysis - Delta E

LCD Analysis - Color Gamut

About that High-DPI Display….

Then there’s the whole DPI scaling aspect as it applies to Windows. Depending on whom you talk to, it’s either not a problem at all (which is true if you stay within the Modern UI), or it can be a huge mess. I tend to fall more into the latter camp, as there are a lot of applications I run that apparently have not been designed with DPI scaling in mind. A big one of these, amazingly, is Chrome – how arguably one of the best browsers still utterly fails to work right with DPI scaling is a mystery to me. But there are many others – FRAPS, older applications, CalMAN 5, and the launch screens for quite a few games all came up during the time I’ve used the XPS 15.

I don’t use a Mac, so I don’t know exactly how the day-to-day experience of a MacBook Pro Retina differs, but from what I’ve gathered Apple was able to jumpstart the support for high-DPI with their first party apps and likely just giving more attention to finer details of the implementation. There are apps that play fine with high-DPI on Windows, and basically all of the Modern apps work well, but I’m having a really difficult time letting go of my actual windows to run things in full screen/split screen modes. I do it all the time on a tablet, and it feels more or less natural, but I regularly have dozens of browser tabs open (in Chrome) and 10-15 other applications running, and switching between them using the existing taskbar just works better for me. Take that as you will, but basically there are still lots of applications out there where the developers haven’t addressed the question of high-DPI support – and for applications that were released more than a couple years ago that haven’t been updated, you can guess that they may never receive such support.

The great thing is that the DPI is so high that there’s a simple workaround if you are having issues with DPI scaling: run at a lower resolution and set the scaling to 100%. It’s actually what I ended up doing after a while, as 1080p 100% on a 15.6” display still feels much more useful to me than 3200x1800 with 200% (or even 150%) scaling. It’s a bit odd for me to finally have a high-DPI laptop and find that, no, I personally don’t really benefit from the higher resolutions. Then again, my eyesight at 40 years old is perhaps not the best starting point for this sort of thing, as even 15.6” 1080p can feel a bit small on text at times. Considering how much I’ve run this display at 1080p, though, I have to say that I’ve never really noticed that I wasn’t running at native resolution.

Dell XPS 15 Subjective Thoughts: Life on the High-DPI Edge Dell XPS 15: Throttling or Not?
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  • Andrew Lin - Thursday, March 6, 2014 - link

    can i ask how people fixed letterboxing in games? in certain directx11 games (bioshock infinite and anno 2070) i'm still being letterboxed when running at non-native resolution
  • JarredWalton - Friday, March 7, 2014 - link

    I updated the Intel and NVIDIA drivers and I believe the Intel drivers then have an option to modify the scaling (it may have been present in the release drivers but it didn't work for me).
  • Homeles - Friday, March 7, 2014 - link

    We've had nothing but trouble with these and other XPS models at work. We must have gotten a bad batch -- a lot of dead HDDs out of the box.

    Conceptually, these are great computers. I love the screens on these. They're not bad to work on (read: repair), although changing one of the SO-DIMM sockets is rather annoying since you have to tear the whole thing down to get to it. I do dislike the slot load drive.

    If it weren't for the myriad of hardware problems I've seen with these, they'd be a great product. Hope the Haswell version doesn't suffer the issues I've seen.
  • JarredWalton - Friday, March 7, 2014 - link

    The new version is much easier to work with IMO -- no slot load drive, about eight hex screws to get to the internals, and if you get the SSD model, no HDD to speak of. But for a business, I suspect you'd want no GPU as it wouldn't be much use, and that's sadly not an option.
  • jameskatt - Friday, March 7, 2014 - link

    The Dell XPS 15 Haswell Edition is Dell's attempt to copy the MacBoo Pro 15-inch with Retina Display. Interestingly, it costs almost as much. But it fails in two major areas: 1) It doesn't have a PCIe SSD. Thus, its SSD storage is half as fast as Apple's. 2) It doesn't have Thunderbolt connectors. This means you cannot attach external PCI card cases nor get high speed storage as on the much more expandable MacBook Pros.

    Sad. But it is far better to run Windows on a MacBook Pro than to run Windows on a Dell attempt at a clone.

    Dell should stop trying to copy Apple - albeit Apple makes tons of profit on its MacBook Pros. Dell should instead create inexpensive battle-tank PC Laptops that cost under $1000. It simply makes no sense to purchase a PC Laptop that costs more than $1000 - unless you are one of the few gamers.
  • JarredWalton - Friday, March 7, 2014 - link

    There's nothing wrong with trying to copy one of the better designs out there, and Dell does enough different that it's not a major concern in my book. The PCIe SSD isn't a huge blemish, as random IO is pretty much bottlenecked by the NAND and sequential at 2X the speed only happens rarely other than for large file transfers. As for the Thunderbolt... well, it exists on Windows PCs, but it's rarely used right now. I'd say the vast majority of Windows users (including me) have never worried about the lack of a Thunderbolt port.

    Your remaining arguments are full of flaws. Look at a post above where one of the readers comments on running Windows full-time on a MacBook. GPU always on, limited driver updates/support, keyboard not designed around Windows, and a few other issues make that a non-solution for people that don't primarily run OS X. And if you think no one should buy anything more than a $1000 laptop, well, there's a huge market for sub-$1000 laptops it's true, but to get there the quality suffers immensely. I personally wouldn't even consider buying a laptop that didn't have a 512GB class SSD, which is $400 minimum right there. Give me a good display, enough RAM, a quad-core CPU, and then toss in a good battery with good keyboard and touchpad. That puts you at around $1300 bare minimum, and more likely $1800+. I'd expect to use such a system for a few years, where others might buy two $900 laptops and think, "I got a faster solution for less money", but the quality of all the parts ends up being far more important to me these days.

    If money is tight, by all means get an inexpensive option, but don't knock the people and companies aspiring for something more. Part of the reason so many laptops suck these days is because of the race to the bottom we had for the past decade, so please let's not encourage OEMs to start that up again.
  • jphughan - Friday, March 7, 2014 - link

    Nobody but Apple to my knowledge has bootable PCIe SSDs, because that's not a standard. PCIe is not designed to support storage directly, so Apple has had to bolt on some logic in order to make it work, but (as is typical with Apple), they've got a completely proprietary implementation. Have you ever wondered why you can't just buy a PCIe or miniPCIe SSD standalone, except for the ones that come from Apple laptops? That's why.

    And PCIe SSD storage being twice as fast is a benchmark fact, not a practical real-world one. I would bet that you couldn't reliably tell the two apart in a blind performance test.

    As for Thunderbolt, the only things I've ever seen anybody connect to a Thunderbolt connector are displays and Ethernet dongles. Sure I agree that as a connector it has potential, but frankly it hasn't reached market penetration. I think it will turn out to be the modern-day FireWire port personally.

    And Dell does make laptops under $1000. They just don't make ONLY laptops under $1000.
  • JarredWalton - Friday, March 7, 2014 - link

    I think he's referring to M.2 SSDs that use the PCIe interface for higher performance? I know the Sony VAIO Pro 13 has something like this at least -- maybe just M.2 in general is faster than mSATA. But since it's mostly a benefit for sequential IO and that much sequential IO isn't common in day-to-day use for most laptop users, it's not a deal breaker by any means.
  • Penti - Friday, March 7, 2014 - link

    The current gen PCI-e SSD's do use AHCI and non Apple PC's do use the same SSDs (in M.2/NGFF form factor) so I don't know where he wants to go with that rant. Logic is in the SSD-controller which isn't custom for Apple by any means. Note here that the PCIe based Apple-Macs support Bootcamp/Windows just fine. At most a bootable PCIe solution requires a BIOS-rom and OS-drivers, but these solutions aren't PCIe to SATA bridges (controllers/adapters) any more, and firmware support is there regardless if it's Apples UEFI or say the Sony's. Shouldn't really be any different to run any other AHCI-drive. Form-factor differs here, but it's the same type of controller and hardware on the (Apple) SSD as with PCIe M.2 drives, which has come with at least controllers from Samsung, Marvell, and SF/LSI now.

    None AHCI-drives (NVMe) are a bit away because the software (OS) doesn't really support them yet, but neither is they offered.
  • Samus - Friday, March 7, 2014 - link

    Wow. $1500 starting price for a Dell?

    Bold, Michael, bold.

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