Already familiar with Sony Ericsson's upgrade software from my previously mentioned X10 mini experiences, my next strategy was to hit up the company's support website. There, I found four different software packages available for download, three of them Windows-based. The PC Companion utility was the one that I'd already used before:

it includes (among other things) firmware upgrade capabilities, as does the seeming functionally redundant Update Service program. Also offered were a multimedia sync program called Media Go, which again seemed redundant with that same feature in PC Companion, and a Mac OS X-tailored functional twin of Media Go called Media Sync.

I tried PC Companion first. After installing it on my Windows Vista Ultimate-based Dell XPS M133 laptop, a tediously long process which also installs a suite of device drivers, I plugged in the Xperia Play (after first ensuring that the handset was not in USB Debugging mode) and all seemed to go well at first:

I was then prompted to change the phone's connection mode:

by first unmounting the phone:

and then switching it in to MTP (media transfer protocol) mode...an option that the phone didn't even offer to me:

The only option that the phone did give me was to remount it, an operation that inevitably led to a connection failure notification, and an encouragement to (fruitlessly) repeat the multi-step attempt:

Internet research suggested that I might have better success if I manually dismounted the phone's microSD card before connecting the Xperia Play to my laptop, but that attempt only led to an endless circle-cursor on the phone's display upon USB tether, until I pulled the plug (manually broke the USB connection).

Sigh. Next step; Update Service:

which also explicitly listed the Xperia Play as a supported handset:

In this case, I needed to first power off the phone, then hold down the Android 'back' button while connecting it to the laptop over USB:

However, after doing so, Update Service reported to me that no firmware updates were available:

Sigh, again. And, as it turns out, the firmware version situation is even worse than I originally thought. Not only was the latest software version unavailable to me, my Xperia Play was still running its original Android v2.3.2 build, whereas handset owners in other geographies had started receiving an Android 2.3.3 upgrade (complete with extensive Facebook integration) in early June. Verizon's qualification of the upgrades is presumably the availability bottleneck here.

User Interface, And Update Frustrations Closing Comments
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  • name99 - Tuesday, August 9, 2011 - link

    "Yes, the silver trim is plastic, not metal, ... and minimized the potential for interference-induced antenna sensitivity degradation"

    Do we know that this is ACTUALLY true? Or is this high school EM applied completely inappropriately?

    Obviously it is true that have metal parts in a phone affects the antenna. It's just as true that
    - most phones (from a whole range of manufacturers) ship with large chunks of metal in them
    - Apple's portables (those with which I am most familiar) went through a phase some years ago where the plastic MacBooks had better reception than the metal MacBook pros, but that hasn't been the case for a while. And the limited knowledge I have of Win portables (or various tablets) doesn't have people all stating unanimously "buy xxx [with a plastic cover] because its radio reception is so much better than yyy [covered with magnesium or titanium or aluminum or whatever]".

    I don't have a strong opinion about this either way, but it seems to me, based on behavior across a range of manufacturers that the true state of affairs is
    - if you're an amateur then using plastic is probably best because you can just ignore it BUT
    - if you're a professional (and pretty much every company of interest IS now professional] you just model the entire environment (metals plus dielectrics) as finite elements. optimize the antenna for that environment, and things works out as well as they realistically can.

    [And, OMG, please, if you're a commenter who feels the need to pipe up about "antenna-gate" and "grips of death", ask yourself before you comment:
    - does my comment add anything useful to the question that has been posed? AND
    - does my comment make me look like a retarded 14yr old with poor impulse control?]
  • medi01 - Wednesday, August 10, 2011 - link

    I worked in EM field, and what you state is utter nonsense.
    You can repeat "I'm a professional, very professional, superprofessional" all day long, with "it's magical, it's very very magical" on top of it, but it still won't help you to get EM waves through the metal.
  • Surrept - Tuesday, August 9, 2011 - link

    Is this the Brian Klug that was once bitten by a fox. It only makes sense he is on the staff here. Smartest person i've ever met in the field of computers.

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