iBUYPOWER Paladin XLC: Enthusiast Class
by Dustin Sklavos on September 2, 2010 3:30 AM EST
Good Value but Perhaps Overkill
This review winds up being difficult to wrap-up. There are two faces to the iBUYPOWER Paladin XLC: what is, and what could have been.
We'll start with the what is: it's a powerful, if hot and noisy (at least during gaming), custom machine. It's flexible enough, and the motherboard the build is based on is one of the best on the market, leveraging a wealth of features (including USB 3.0 and SATA 6Gbps) that ensure it will remain useful for some time. The SSD used for the operating system drive is snappy enough but does run into problems when you try to multitask while doing heavy file-copying procedures, a fact I can personally attest to on my own machine. Will it play anything you throw at it and handle any task you ask of it? Absolutely.
But there's also the what could have been: the overclock is a lazy and poorly-tuned one, leaving both performance and efficiency on the table. A pair of GeForce GTX 470's in SLI is also a curiously unbalanced choice: if heat and noise aren't issues, and you're already spending this much, go whole hog on a pair of 480's. Otherwise, save yourself a healthy amount of bread and hearing and go for the 460's. And if you're only gaming on one monitor, short of a 30" LCD a single Radeon 5850/5870 or GeForce GTX 470/480 is probably just fine. iBUYPOWER offers a lot of options, but we don't feel the pair of 470s is the right call.
What this boils down to is this: is the iBUYPOWER Paladin XLC as reviewed here worth the cost? Thankfully, yes, we think it is. What you're looking at is a premium of a couple hundred dollars to have your machine overclocked from the factory, and to not have to actually assemble it yourself. The three year warranty is excellent as well. This isn't the configuration we would recommend for this build (we'd spring for a Corsair SSD for not much more and a pair of GTX 460's instead), but the price is actually reasonable given what iBUYPOWER offers in addition to the cost of components. With a couple of changes, this would be an excellent alternative for someone tired of the troubleshooting sometimes involved in building their own machine, or for someone who just wants a solid gaming desktop.
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JarredWalton - Thursday, September 2, 2010 - link
The test system came with a 64GB SSDNow and 1TB 64MB HDD, not two 1TB HDDs; also, the GPUs are not the EVGA SuperClocked model. I selected the 8X LG Blu-ray, as Dustin listed a 10X BD-ROM, not a 10X BD-RW. The major difference in pricing comes from the extra $100 for a Blu-ray Rewriter, as the GPUs end up washing out with the SSD price.FWIW, lifetime ratings at RR can be misleading, though there are problems with a 6-month window as well. The recent history is full of pleased reviews, while at about 8 months back there's a bunch of complaints. At least one is a person whining about two unknown devices on a laptop after upgrading to Windows 7... hardly a 1-star experience. Others ordered something and it didn't ship immediately, which makes me wonder if they were trying to jump on some hot new hardware and ended up with limited inventory. Again, that's not a 1-star review in my book. They're not perfect, but perhaps -- just perhaps -- they're doing better now than in the past. Or they just had a bunch of users give them favorable RR reviews lately.
Anyway, you have a history of angry comments, and I still don't know what you have against this company. We said the system was priced well, overclocked poorly (i.e. lazy), and the GTX 470 SLI was probably overkill... then you act as though we praised them for being the greatest thing since sliced bread. They look like a reasonable option overall, particularly if you're not after massive overclocks. There will be good and bad experiences, but on average they do well. Would I buy from them? If the price was right, sure. Last time I bought someone a system, I ended up with CyberPower purchased from Newegg because it was cheaper than iBUYPOWER, but they were my second option.
wolfman3k5 - Thursday, September 2, 2010 - link
I don't know how you can poorly overclock an Corer i7, I really don't. The platform is so mature, and given that the system is using a second generation X58 motherboard (USB 3.0 support and SATA 6), there is no such thing as a Lazy Overclock with an i7. I've explained before, different X58 motherboards show poor performance when used with 2 X GTX 470 cards in SLI due to some BIOS bug. I have experienced this with an MSI X58 Big Bang XPower. As soon as MSI sent me a new BIOS, things got back to normal. It could be the case with the Gigabyte board as well, I don't know for sure.As far as pricing goes, I will give up on this argument. I could nit pick us much as I want, for example I could tell you that the LG 8X Blu Ray is not being manufactured anymore and that it has been replaced by the 10X.
My hole point is that iBuyPower doesn't ship the same build quality to their customers. Order one from them as a customer, not as a review site, review it and then we can talk.
Dustin Sklavos - Thursday, September 2, 2010 - link
The overclock wasn't tuned. It looked brute force, like "this is a good baseline to get this much of an overclock from the i7."The i7 930 overclocks like a frigging champ. This thing had a VID lower than mine did, on the same model and revision of motherboard, and with less memory to serve than mine. It looked like they just plugged in some numbers that they felt had a high chance of producing a stable overclock, regardless of the individual tolerances of the specific CPU and motherboard, probably gave it a few runs in Linx, and called it a day.
wolfman3k5 - Thursday, September 2, 2010 - link
I see your point. My issue with the MSI motherboard didn't have anything to do with overclocking. With BIOS 1.2, when 2 X NVIDIA (GTX 470 in my case) where being used in SLI, the whole system would slow down. I had something to do with resource allocation. Anyway, BIOS 1.37Beta fixed the issue.As far as the effort that they've put into overclocking the system, it just echoes what I've said: there isn't enough margin for iBuyPower to do any serious work.
Despite the fact that I can build my own system, if I don't have the time to do or mess with it, I would rather order from a custom builder. I would rather pay more and get a solid product.
JarredWalton - Thursday, September 2, 2010 - link
So which iBUYPOWER PC did you purchase in the past year? Because unless you've had recent personal experience with them, none of this conversation even matters.Sure, it would be nice to buy product, review it, and return it for a refund post-review. HardOCP tried that a couple years back (it was called "[ H ] Consumer" or something like that), and guess what? They're no longer doing it for "some strange reason". Could it be that if you buy a product, review it, and they don't like the review you're stuck with something you don't want? Maybe it just cost too much money upfront for items the readers didn't care to read about? Anyway, unless Anand offers to start buying me systems and dealing with the return and refund process, I'm not capable of footing that bill. Heh... if I got paid by companies to do favorable reviews, maybe it would be a lot easier?
Anyway, unless you buy this same iBUYPOWER and don't get any of the extra stuff mentioned in this review, I'm not sure there's much else to discuss. Do companies try to send "better" samples to reviewers? Yup. But if cable sleeving like they claim to offer doesn't come on customer samples, and we hear about it from people that actually buy based off our review, trust me that it will come back to bite them in the butt.
strikeback03 - Friday, September 3, 2010 - link
I found what appears to be the sleeving options on page 3 of the configuration, the "Services and Support" tab, Advanced Build Options. Looks like it was $57 for everything. I also got a price of ~$2500 (including the BD burner) so their $2100 estimate might have been low, unless they offered this all in a package at some point. Ultimately price comparisons are of limited use anyway, as both the prices they offer stuff at and the prices average consumers can buy stuff for from NewEgg and such are constantly changing, so the value of these reviews is more in seeing if the company does things right, such as having BIOS and drivers up to date for shipping time and such, or if the overclock is indeed stable (if lazy).Plus, this isn't even the most overpriced machine I have seen today, our lab got a quote for a piece of equipment this morning that included $1395 for a system listed as a 2.0GHz C2D, 2GB RAM, 80GB HDD, DVD/RW, 17" LCD, and WinXP Pro.
Soldier1969 - Thursday, September 2, 2010 - link
I dont know all that much about the company, but I have this case pictured and its incredible! Great cooling with 7 fans. Reminds me of a Stormtrooper from Star Wars. Some people that seen it think something from the USS Enterprise. Awesome spacing and easy to add parts to. If your doing a new build or adding hardware, order one youll love it!Bonesdad - Thursday, September 2, 2010 - link
That is an amazingly ugly case. I would be embarrassed to have that hideous thing in my house. I am an adult, though. Maybe some 14 year old would think it's "awesome", but ...oh forget it.Dustin Sklavos - Thursday, September 2, 2010 - link
It's funny, I've had a couple of people come over to look at the case and we've all reached the same conclusion: it's kind of tacky, but appealing in an awesomely tacky "this looks like an imperial stormtrooper" kind of way. I like the case as a curio, but for my own build I'd still rather use my Antec P182.Dragging40 - Friday, September 3, 2010 - link
This is a very nice computer! Win I win the lotto, this will be the one I buy