Speakerphone Volume

In my N900/Motorola Droid piece, I alluded to an interesting note I made about the iPhone 3GS's speaker volume. For a long while, people have complained that the iPhone's speakerphone volume was too quiet, complaining that even at the maximum volume it was nowhere near loud enough. The same applied to noise level over the handset through the earphone speaker.

I've noticed a similar issue, but picked out another detail while testing the AT&T MicroCell - calls on 2G are louder than calls on 3G. After I got my soundmeter, I set out about measuring, and found that my suspicions were confirmed. Calls on 2G GSM are indeed significantly louder than calls on 3G UMTS on the iPhone, and curiously not so on the Nexus One. The reason? Dynamic range compression.

If you're familiar with the FM loudness war, than you'll instantly understand what's at play with 2G versus 3G call loudness. Calls placed over GSM have a smaller dynamic range, while 3G calls over UMTS have greater dynamic range (and fidelity). The dynamic range of GSM is roughly equivalent to CDMA 1xRTT (which is what all calls on Sprint and Verizon are placed over - not over 3G Ev-Do), though that's a whole other can of worms to discuss. Regardless, when users unfamiliar with the inherent difference in fidelity hear a 3G call after getting accustomed to 2G loudness from 1xRTT or GSM, it sounds notably quiet on the iPhone.

This is a problem that's existed since the iPhone 3G, and has gone unchecked in the 3GS, and 4. For whatever reason, Apple isn't increasing the gain on 3G to match the same loudness, possibly to preserve fidelity, and the result is that the speakerphone and earpiece are never as loud as they really could be compared to a 2G call. As I mentioned before, Android on the Nexus One appears to use an automatic gain algorithm to normalize loudness. If you place a 3G call and listen carefully, you can actually hear the gain ramp up to meet the same loudness as the 2G GSM call.

The difference between these phones might not look like much, but keep in mind the logarithmic nature of dB: -3 dB is half the loudness. 

On the iPhone 3GS, the difference is 7.36 dBA, while the iPhone 4 somewhat lowers it down to a still-audibly-different 3.31 dBA. The Nexus One shows no difference in loudness between 2G and 3G, correcting both to a (likely purposefully exact) 80 dBA. The iPhone 4 is indeed louder than the 3GS, by 4 dBA. It's a difference, but not an overwhelming one. I'd say the iPhone 4's speakerphone is still loud enough, though calls over 3G are still a bit too quiet. Until Apple increases the gain on 3G calls, iPhone 4 customers who are hard of hearing should invest in a bluetooth headset.

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  • Griswold - Wednesday, June 30, 2010 - link

    Lets be honest, he has only very limited means to meassure the problem. To get to the bottom of this, it needs to be meassured in a HF lab.
  • samspqr - Wednesday, June 30, 2010 - link

    "The fact that Apple didn't have the foresight to coat the stainless steel antenna band with even a fraction of an ounce worth of non-conductive material either tells us that Apple doesn't care or that it simply doesn't test thoroughly enough."

    I find it really funny that they would never catch this specific problem because of them just being apple: if their engineers are not as good as anand is (as in thinking "that's gonna be a problem" right after hearing the description of the antenna), and if THE FIELD TESTERS HAD THEIR PHONES DRESSED AS A 3GS BECAUSE OF PARANOID ISSUES, this kind of problem can only slip through
  • The0ne - Wednesday, June 30, 2010 - link

    I think Anand was a little light on this topic. As an multi-discipline engineer myself this type of problem with the Antenna SHOULD NEVER had happened. It can only happened due to decisions that did not properly address it. This is not rocket science to engineers. If anything, testing WOULD HAVE discover the problem and yet it's in the finish product. Quite sad if you ask me.

    For example, why put a ferrite clamp on the end of the cable instead of designing it into the PCB . The only reason I can see why we did this was due to lack of time and we severely paid for it by having products become defective because the ferrite would pull the cables loose from the connectors.
  • deppbv78 - Wednesday, June 30, 2010 - link

    I'm really disappointed at the lengths taken by AT to justify that iP4 losing signal as not a big deal...If it was any other product from any other manufacturer, I'm sure you'd not have gone to such lengths to justify the signal drop and just concluded that the phone has serious antenna problems. I'm not understanding why is it so difficult for anyone just provide an unbiased view of the product.

    I have HTC Hero & Touch Pro both of which lost a bar or two (with fluctuations) when cupped tightly. However, it was always just 1-2 bars and never went down like iPhone 4 does from 5 bars to 0. This continuous loss of signal is the problem. Justifying it telling that all phones lose signal is not right, as every other phone (including 3GS) loses signal temporarily and then stabilizes unlike iPhone 4.

    No wonder the iPhone 4 is engineering marvel, but that set aside it is also true that the design has created issues as well and the reviews need to acknowledge it and not justify it
  • geniekid - Wednesday, June 30, 2010 - link

    HTC Incredible owner here. I think AT successfully showed that the antenna issue is NOT a big deal and their methods for doing so are sound. I share your suspicion that maybe they wouldn't have made such a significant investigation if it had been another phone, but let's not accuse them of mistakes they haven't made yet.
  • bplewis24 - Wednesday, June 30, 2010 - link

    I have a sincere question though. Does this test really successfully show the antenna issue is NOT a big deal, or does it simply show that it's not a big deal in the utmost ideal conditions?

    Sometimes the article is difficult to decipher in terms of understanding who is saying what, but upon my initial reading I take it Brian did the testing of the antenna in Arizona. By his own admission (from my understanding), he lives there because the reception is absolutely stellar and about as good as it can possibly be.

    Again, from what I can tell, it is under those conditions that he conducted the attenuation signal loss comparisons. If it still drops down to 1 bar and comes reasonably close to dropping calls under the best possible conditions, how does it react under "average" conditions? Other people are reporting dropped calls for a reason. Is Brian's test the norm or an outlier?

    Please correct me if I've read this article wrong.

    Brandon
  • anactoraaron - Wednesday, June 30, 2010 - link

    My understanding is you are partially correct in assuming (which is what I interpreted from your post) that under "normal" or "average" conditions you will go to one bar - which with the improved reception even at 1 bar you are still fine - OR will drop signal completely.

    This is also the reason why they say "At the bare minimum Apple should give away its bumper case with every iPhone 4 sold."

    Again, fantastic in-depth review.
  • strikeback03 - Thursday, July 1, 2010 - link

    Well, he said the location he lives in has stellar reception. But he also said he drove around for a day testing, which implies to me that he found somewhere with a stable, "average" signal and did some testing there, then probably went somewhere with a "poor" signal and did some more, etc.
  • bplewis24 - Friday, July 2, 2010 - link

    @strikeback03

    Correct. And in driving around to the less-than-stellar areas showed the phone dropping down below -107dB for reception when showing less than 2 bars. And this is on the low end of the reception spectrum as described earlier in the article. So it's pretty clear that the antenna does INDEED show poor signal strength in average or less than average areas when the "death grip" is applied.

    That is the determining factor. That determines that the design is defective and flawed. If it was not designed that way, when in average or below signal areas, the reception would still be average or below, and not well below because of the way you hold the phone.

    However, the article skirts this and attempts to present it in a way that shines the best possible light on Apple and their defective design. Big disappointment in terms of an objective review.

    Brandon
  • geniekid - Wednesday, June 30, 2010 - link

    The article made it clear that bars are a misleading way of measuring call quality/reception. In practice, it was noted that call quality/reception is improved/equal to the 3GS on the 4, regardless of bars (raw signal power).

    Who cares if you have 1 bar all the time if you're still making calls better than someone with 4 bars?

    HTC Incredible owner here.

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