Femtocell handovers don't quite work..

So back to the AT&T MicroCell - handovers just didn't work for me. I didn't keep perfect track, partly out of frustration, partly because doing all this walking in and out and in and out of the house was physically exhausting, but to say 20% of calls handed over would be optimistic. 
 
For this test, I called the local Automated Surface Observing System (ASOS) lines for several airports and simply walked a common path outside. The ASOS stations are for pilots to get the current weather conditions at airports quickly, but I use them as simple repeatable test calls. They terminate automatically after a few minutes to prevent misuse. 
 
The most common mode of failure I saw was what's in the following video. The call starts fine, continues until the edge of microcell coverage, noticeably breaks up, and simply drops. All four of the iPhones I tested behaved the same way. Please forgive how shaky these are, it's challenging to walk rapidly, hold one phone, and take video with the other. 
 
 
Of course, there were a few times where the handover went successfully. In these two videos, I unfortunately left WiFi enabled, but the handovers are hard and vertical and you can see "3G" disappear right after the transition. Listen carefully for how noticeable the audio change is; the phone has switched from UMTS to GSM to continue the call. Virtually all of the successful handovers at both location 1 and 2 were of this variety. After the call completed, I was clearly on 2G EDGE for some time.
 
 
But the most disturbing mode of failure happened on my daily device. During the vertical handover, there's loud audio corruption and distortion. Most of the time the call would then fail, a few times it successfully handed over. 
 
 
This is something you should never, ever see on a modern cellular network. In fact, I was so shocked that I had my SIM replaced, rebooted multiple times, and did everything I could think of. Audio corruption still sporadically happened at locations 1 and 2, inexplicably. It's reasonably rare, but very alarming. 
 
Call handover just doesn't work well. Even in location 1, where I could move freely about without dropping calls, migration from the MicroCell to the public 3G network would fail. That was an important test, because there are ample macrocells for the call to be migrated to; something just doesn't happen.
Call Handover and Coverage: All is not well... Conclusions
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  • dkapke - Thursday, April 1, 2010 - link

    I can't speak for what AT&Ts plans are, but I think what a lot of you aren't seeing, at least in terms of Sprint, is I LOVE their femtocell. Not because I can't get service or have crappy coverage, but because it allows UNLIMITED calls. I can get their cheapest plan, eliminate the home phone, and so long as I'm not driving between 6a-6p all of my calls are free. I work from home so this is great.

    So, all of you saying this is AT&Ts method of uncongesting their network - yes, that's true. But you're missing a very valid argument FOR these - unlimited calling. I guess you have to determine how often you're at home and how many minutes you use at home before night/weekend calling kicks in, but for those of us who work from home, these are awesome and well worth the $20. Oh, and when my kids come down for the summer and spend all day on the phone while they're sitting around at the house...yeah...it pays for itself very quickly.
  • echtogammut - Thursday, April 1, 2010 - link

    They even collaborated with AT&T on this one : http://www.wireless.att.com/learn/why/3gmicrocell/...

    Seriously, what really gets me about this, is I installed a booster for the last company I worked with because they were not able get calls when more than 5 data phones were in the building. I called AT&T to see if I could work with them about setting up a device similar to the microcell and they transferred me to an engineer that warned me off boosting the signal. Not that long ago they called me and offered this device to fix my reception issues and charge me for another service plan... no thank you, the booster is working fine.
  • kamikaze56 - Thursday, April 1, 2010 - link

    I agree with all you guys saying that you wont pay for a monthly cellular bill, buy your own "cell" wich uses YOUR own internet connection.. But just remember a few facts:

    - First of all, this device is aimed to people who have very low to zero coverage on their house/workplace and DONT want to change carrier (Or cant due to contracts), it is not aimed to people who can change their carrier at anytime..

    - Second, most of the "negative" review on this article was found on location 1 (Location in urban area, with a really good coonection, crowded spectrum etc) remember, this device is aimed to locations with Zero to Really bad coverage

    - 3rd and most important: Yes, you are paying your bill, you are paying by your own cell and using your own internet connection but remember, you are just using like 1/50 part of your connection in order to REACH THE CORE NETWORK, what happens in the core network and forward its still being done by the carrier (And this part of the communication process is the one that costs more), so your basically paying for using this core network. If you dont agree with this.. DONT BUY IT
  • kidboodah - Thursday, April 1, 2010 - link

    There seems to be a misunderstanding on the pricing of this.

    You pay $20 a month for unlimited minutes while connected to it. This includes up to 4 simultaneous connections.

    So let's say you have a 1400 FamilyTalk plan, with 4 lines. That's $109.99 per month normally. Add the Microcell and you have Unlimited talking from home for $129.99 for all lines.

    Compare this to an Unlimited Family Talk plan for $70+50+50+50....and you're saving $100 a month.

    It's definitely worth the initial cost for alot of customers who are on Family plans and want unlimited service from home -- while ALSO giving them full signal strength.
  • taltamir - Thursday, April 1, 2010 - link

    there is no such thing as a radius in square feet.
    Square feet is used to describe the area.
    Since the area of a circle is Pie*r^2 then ((5000 ft^2)/pie)^0.5 = r
    or a radius of 39.89 feet
  • Brian Klug - Thursday, April 1, 2010 - link

    Oops, that's a typo! Fixed!

    -Brian Klug
  • Ardric - Thursday, April 1, 2010 - link

    The TCP and UDP ports you've listed are only used for provisioning, when the device boots. They don't carry the voice traffic. There's no use in bothering with them. Especially HTTPS -- do you really want to elevate that for your banking site too!?

    The voice traffic is on the IPsec tunnel, and that's carried by the ESP protocol. ESP is IP protocol 50. There's no port number.

    So ignore the TCP and UDP ports and prioritize on ESP, preferably in combination with the particular AT&T IP addresses. That's how you should set up your QoS matching.
  • Brian Klug - Thursday, April 1, 2010 - link

    You're totally right about the provisioning ports being used only for initial setup, but the device is using IPsec NAT-T, which is definitely 4500/UDP.

    To be honest, all my QoS rules prioritized the device in general - I'd say doing it with a static DHCP lease IP address or MAC addy makes the most sense.

    Cheers,
    Brian Klug
  • SmCaudata - Friday, April 2, 2010 - link

    With T-mobile I have UMA on my phones so I can make calls anywhere I have a wireless signal. I don't need an extra box in my home AND I can use it in the deepest basement of my work.

    AT&T sucks. The iPhone is the ONLY thing they have going for them.
  • leexgx - Friday, April 2, 2010 - link

    at any time did you use 2g only (set the Phone to 3g off) as i find 3g/HSDPA mostly unreliable (more so on the Iphones not so much on windows phones with HSDPA off) problem is most phone makers set the Hand over to GSM or 2g for there phones to low and i find 3g has more problems with weaker signal (if should move to 2g when signal is below 20% back to 3g when above 35%, as when 3g gets to less then 10-20% it seems to be unreliable)

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