Conclusions

If you're stuck in a location with absolutely no coverage, the 3G MicroCell is undoubtedly going to improve coverage, and to that extent, it does what it's supposed to do. On the flip side, if you're somewhere with relatively consistent coverage, the MicroCell is only going to frustrate you with its inconsistent at best call handover performance. As far as data is concerned, unless you have a compelling reason to, it makes more sense to use WiFi instead of 3G for both performance and battery reasons. It's definitely a feature to build a real 3G stack on the femtocell, especially when the competitor offerings are essentially voice-only 2.5G offerings, but performance is still much greater over WiFi than HSPA is, yet.
 
It's obvious that there are still a number of lingering problems with the MicroCell. The MicroCell's relatively abysmal handover performance is something which absolutely must be addressed before nationwide rollouts start in mid April, hopefully even before then. It's a challenging engineering problem, but customers are going to expect that installing what amounts to a cell tower in their home improves performance and coverage no matter what the case - handovers need to be just as transparent as they are elsewhere. There's no excuse for anything less. While we haven't tested Samsung's CDMA solution for Sprint and Verizon or T-Mobile's UMA, it's a fair bet that unreliable handovers are just as frustrating of an occurrence.
 
In the broader scope of things, there's the very real expectation that femtocells are the solution to our looming spectrum crisis. Unfortunately, this current iteration of devices doesn't let you transparently build out the public cellular network in a manner that benefits everyone - in fact, a lot of people think femtocells do just that. In the case of the AT&T MicroCell, you benefit a maximum of 10 possible people, four at a time. Verizon and Sprint offer 100 and 50 respectively, and a maximum of three at a time. Numbers like these aren't going to come close to mitigating load in even dense urban environments, because you can't share your femtocell. In a lot of ways, T-Mobile's decision to go with UMA - which is constrained solely by WiFi capacity - makes a lot of sense. In fact, it's probably a better power savings to just run one radio on the handset instead of two, and WiFi handovers from AP to AP are largely a solved problem with enterprise gear.
 
Subscribers that simply want to improve coverage for everyone, perhaps in return for being able to roam on other femtocells while moving around, this current generation of devices isn't going to satisfy. Femtocells are still in their infancy, hopefully in time we'll see apprehension about letting other phones use your bandwidth (in turn improving the network for everyone) gradually erode away. Until then, if signal is absolutely abysmal in your home or office, they're a very practical solution. 
Femtocell Handovers are Hard
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  • Some1ne - Thursday, April 1, 2010 - link

    So let me get this straight. I'm supposed to pay AT&T for access to a device that uses my own Internet connection to patch up holes in their network? That's just ridiculous. It's AT&T's inadequate network coverage that makes these devices necessary in the first place, and now they're actually trying to profit off of having poor network coverage. Pretty much removes any incentive for them to improve their network, now doesn't it?

    These devices should be provided free of charge, as a "sorry you can't actually use the network that you paid to access" kind of token. Anyone who pays for one of these is just giving AT&T one more reason not to fix their coverage issues.
  • Alexstarfire - Thursday, April 1, 2010 - link

    I rather agree. Makes you wonder what they actually do with all the money they receive monthly. Also means that if you purchase one, much like how it should be if you use an unlocked phone, that your monthly bill should drop in price. Except in this case if they are using your broadband connection then it should practically be free since it provides next to no burden on them, though I don't know what happens after it goes through the connection.
  • therealnickdanger - Thursday, April 1, 2010 - link

    How do you know that the actual cost of the device and the technology driving it isn't already subsidized by your bill? Perhaps you're only paying 10% of what it really costs.
  • vol7ron - Thursday, April 1, 2010 - link

    Even if a subsidy were included, which would only cover some (not all) of the costs, the fact that people have to pay anything more for it is ridiculous given the nature of what a cell company is: a service. Cell phone companies are in business for one reason and by making you pay anything more to receive the core product is truely sad.

    There are other companies, like Cisco, that have built their own repeaters and Mobile-to-VOIP products, which I commend, because they are a technology company not providing the service. They're taking something bad, that they don't have control of, and making it bearable. Cell phone providers are at the other end, they have full control but are making you pay more, even though you aren't getting the initial benefit of what you're paying for in the first place.
  • zinfamous - Thursday, April 1, 2010 - link

    This is kind of where I sit with the argument. a one-time ~$150 cost to the customer *may* be cheaper in the end, than having a network-wide upgrade that increases costs across all customers, paying more and more per month.

    Perhaps it also improves access to those willing, and needing increased network performance, paying a bit more for the premium, while those customers with little need for the bandwidth go on about their normal use, paying what they always have. It's like...a single-payer network structure! :D
  • DoeBoy - Thursday, April 1, 2010 - link

    IT seems to me some people forget that companies are in business to make money. This is a great way for ATT to make a lot of extra money. I live in a rural area and i complain all the time in an area they say has coverage that does not at all. While this would aid me in getting better service it also would require me to pay for an inet connection which is not covered by att. Clearly they aren't a moral company when your service is so bad you have to have a product that uses some other technology(a la internet) and then charge the person not only for that product that gets you service but not even lower your bill since you technically arent using their towers really at all under this sucker. Clearly Verizon and ATT are both big 500lb gorillas. In europe its much easier to get a cheap cell phone deal and coverage. Clark Howard seems to think ATT and Verizon are going to end up being more corporate and smaller companies like t-mobile, cricket, metropcs and what not will fill in the void for the regular consumer.
  • Some1ne - Thursday, April 1, 2010 - link

    The problem is that when you look at the pricing matrix, not only is there a fixed upfront cost, there are also recurring monthly fees. It doesn't matter how much the up front cost is subsidized. The monthly fees mean that sooner or later, AT&T will be turning a profit on these devices.

    And even worse, the fees are higher if you're not already using AT&T as your ISP and/or land-line provider. That makes the least sense out of anything, since if you have a different ISP, then by running the femtocell you are completely unburdening AT&T's network, and dumping all the work onto someone else. The get to sell your bandwidth to someone else, and charge you more while doing it.
  • taltamir - Thursday, April 1, 2010 - link

    in computers, the technology is made mostly of sand... it costs practically nothing.
    It is the technology you are paying for...

    However there is one major component here, AT&T themselves look at it as a "cost cutting method"... in other words it is intended to cost them LESS, aka, they are making MORE of a profit on you if you get one of those then without.

    The whole thing is absurd. You pay hundreds of dollars for a black box device with tamper protection and absolutely horrid performance (compared to wifi), then you pay a monthly fee for the privilege of using said device...

    they should just put wifi in every device and have wifi be free (but they usually charge a monthly fee for that privilege as well)
  • ant1pathy - Friday, April 2, 2010 - link

    You are, of course, welcome to change carriers. If you feel the service you are recieving is subpar and another carrier would be better for you, the termination fee is probably less than the cost of the box. If you're continuing to pay for a service that does not meet your needs and you can't really use, then you are the pefect consumer.
  • Wolfpup - Wednesday, April 21, 2010 - link

    I completely agree. It's absolutely nuts IMO.

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