A Month with a Mac: A Die-Hard PC User's Perspective
by Anand Lal Shimpi on October 8, 2004 12:05 AM EST- Posted in
- Mac
Mail.app
While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.
Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.
From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.
The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.
The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.
Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.
It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.
Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.
The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.
Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.
In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.
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addragyn - Friday, October 8, 2004 - link
RE: Safari's SpeedThere is a delay built into the browser.
You can reduce it - http://www.oreillynet.com/pub/wlg/4924
David Hyatt is a Safari developer @ Apple, he covered this on his blog - http://weblogs.mozillazine.org/hyatt/archives/2004...
Zak - Friday, October 8, 2004 - link
The biggest problem with the article I sa so far is overlooking the iApps. Also, the apps equivalents are not correct. Entourage is Outlook counterpart and there is Acrobat Reader for OSX as well. Other than that it's a good article, but it's clear that Anand missed some things and got some others wrong, like the mentioned mouse cable, etc.Zak
azkman - Friday, October 8, 2004 - link
This was a very good editorial/experience piece. Compared to other articles by Windows-users trying Macs, it was very open-minded. However, I have to agree with some of the earlier posters. The hardware used was dated, and the reviewer did not mention some of the key strengths of the Mac platform.It seems to me that Windows-users are fixated on certain characteristics and define a computer by MHz, framerate, etc, and this came out to a certain degree in the review. The author readily admits that he is used to writing hardware pieces for this type of audience, and again, I applaud him for his open-mindedness.
Here is some information for posters and readers who want to learn more about Apple's computers and understand the overall value equation:
price - http://www.linuxinsider.com/story/36120.html
performance - http://www.linuxinsider.com/story/36964.html
proof - http://www.tcf.vt.edu/systemX.html
http://www.colsa.com/cover_page/news_front/news_de...
http://www.top500.org/list/2003/11/
http://www.roanoke.com/news/roanoke%5C6133.html
http://www.pcmag.com/review/0%2C2491%2Cs%3D1564&am...
http://www.pcmag.com/article2/0,1759,1369037,00.as...
Applications & tools included in the price (beyond normal MS Windows offerings):
video conferencing (high quality, easy to set-up, easy to use)
music creation
jukebox / music management / cd burning
photo management
movie editing
dvd authoring & burning
all-purpose search tool
PDF export from any printable page
font management
full development environment (c, c++, objective c, java, scripting...)
full unix shell, w/ x11
Yes, I know a few of these applications are included with Windows, but I work in a tech-savvy Windows-dominant company and none of my co-workers use the bundled programs. In fact, most of them don't video conference or edit videos.
Anyway, the Mac is really an "experience" in that the traditional concept of a computer disappears and the Mac becomes an extension of what the user wants to do. That is of course unless the user wants to work specifically with Windows issues. The value of a Mac comes from its ability to empower the user to do terrific things straight out of the box without thinking about things like viruses and security while also being a supercomputer-class piece of equipment.
rxmz - Friday, October 8, 2004 - link
Thanks, very good article.I agree with some earlier posts that the Unix aspect of Mac OS X is a big advantage over Windows. I have a company web server and mail server (with IMAP and web mail access) running on the same G4 tower that is used as a desktop (not an ideal setup, I know, but it has to suffice for now ;-). I have PostgreSQL, cvs, and Subversion installed on my PowerBook. I can ssh to the office to administer the mail or web server. The Unix foundation is a terrific aspect of the OS.
Anand, you might want to take a look at Camino for web browsing. And if you have a chance, check out the capabilities of AppleScript; it's cool now and only going to get more accessible to non-power users when Tiger comes out.
mjtomlin - Friday, October 8, 2004 - link
oops one other point to make on the GUI responsiveness ...OS X GUI is timed. Things happen at a constant rate based on time not on CPU speed ... a lot of bench-markers like to use the scrolling test ... to see which system is faster. This is not a vaild test, because Mac OS X times the speed. This is actually a feature of the system. The whole point of scrolling was to quickly skim through a document. If the system scrolls through the document too fast, how do you know what you're missing?
A lot of the GUI is designed like this ... that is, someone actually thought about the purpose of the feature and made sure it remained useful.
To get to the end of a document, just drag the scroll bar down to the bottom or press the "end" key on the keyboard ... you'll be there in less than a second, that was those were designed for.
mjtomlin - Friday, October 8, 2004 - link
A couple of points...#1 - i thought it was a fairly good article. You have to remember he was not writing a definitive guide to OS X/PowerMac. This was his take on the system from a Windows user perspective. There is obviously going to be a lot of details left out and many misunderstood "features"
#2 - poster #60 regarding patching security issues... Apple has been releasing security fixes for OS X ever since it was released. I believe we're up to a couple a month in fact. Most OS X users update their systems without incident and continue on... The biggest difference between OS X security patches and those for Windows is that all the security fixes for OS X are for issues that have NOT been exploited yet.
THERE WILL ALWAYS BE SECURITY ISSUES IN ANY OPERATING SYSTEM.
But because of OS X's open source base (Darwin/BSD) most security issues are discovered before they're ever exploited. The opposite of this is true under Windows.
#3 Dual CP's are not necessarily faster than a single CPU ... You have to remember, this is only true if the application that you're running is multi-threaded. And the OS itself is highly tuned for multi-tasking.
The GPU in the PowerMac does the screen drawing, so it doesn't make a difference how many CPU's are in the system.
#4 GUI responsiveness ... OS X using buffering to draw the GUI, Windows does not. This is obvious as seen under slower systems when trying to move windows around... XP will leave screen "artifacts" (garbage) ... OS X windows appear to "jerk" and "jump"
the end.
shuste73 - Friday, October 8, 2004 - link
I'm a Linux user (Slackware), and one of the biggest challenges to Linux continues to be the very people that are trying to promote it - poor, misguided zealots that reflect poorly on the entire community.Judging from the feedback to this article, I see that the Mac users are generally no different. It's a shame.
I thought the article was very good, personally, from the perspective of a long-time Microsoft user-turned-Slacker.
indd - Friday, October 8, 2004 - link
Although this is experiential writing I'm really surprised at the understatement of the difference between the OS's. The effort Apple has put into usability results in a very solid feel for the OS. Windows really feels very unsophisticated in comparison, especially in error handling.Which brings me to the fact that I'm disappointed to see the page on crashing so glossed over. Need examples of the Mac crashing to back it up! It really appeared like something was omitted here.
Reading the article leaves me with the feeling he really loves Windows, and still brought a lot of old anti-mac feelings into the experience. I don't want to sound harsh here, just relating my reactions to the article.
At least he tried :)
asimuth - Friday, October 8, 2004 - link
One of the hardest things I have ever tried to do was explain to someone why I use a Mac and why it is a different experience. In the end the explanation always comes down to "it is the little things". Your article was the best review I have read. You had a clearly stated experiential bias and you refused to let past predjudices get in the way of a thgoughful review.As a softcore geek I am disappointed that my platform of choice did not knock it out of the ballpark for you. Having said that, I think your criticisms are very valid. I will certainly want to refer people to this article to give them some idea of why I'm a Mac user.
In my working life I am the development manager for a small software company - windows only. You cannot imagine how frustrating it is to be without the small thoughtful additions that make my OSX experience.
: )
BopTop - Friday, October 8, 2004 - link
Great article, I haven't touched an apple computer since the powerpc days.An article like this will always have detractors, that apple hardware and pc hardware weren't comparable, dual cpu or single, etc. All I can say is re-read the first page - this wasn't to compare hardware, or really software. It was to compare the "experience" of using a system that has a different work method.
That's exactly what the article did, and did it excellently.