Final Words

The XPS 15 9560 is not an all-new machine. That change came with the previous 9550 model, when Dell moved to the new Infinity Edge design. As with the XPS 13, the design is a clear winner, and Dell offers one of the best looking laptops in this category. All of the changes with the 9560 model were all inside, and the changes are mostly result in a better device.

Dell continues to place the webcam below the display on their Infinity Edge laptops, which makes it a less than flattering look when leveraging the webcam, and perhaps for those same reasons, they’ve chosen to go with a fingerprint reader on the keyboard deck as a method to provide Windows Hello biometric login. The fingerprint reader is fast, and accurate, and the only real issue discovered is that it can be difficult to locate in a dim environment, since it blends in almost perfectly with the keyboard deck. A small LED light around the fingerprint reader would help, but this is a small issue.

The aluminum clamshell still looks great, several years after it debuted with the XPS 13, and the soft-touch keyboard deck does show fingerprints, but feels nice on the hands. The added heft of the 15.6-inch over the XPS 13 is noticeable, and the XPS 15 doesn’t feel quite as compact as its smaller brother, even though it’s a 15.6-inch laptop in about the same form factor as most 14-inch models.

Dell has to be commended for keeping the advantages of the XPS 15 intact when making the system smaller. Rather than switching to Ultrabook class parts, like some of their competition, they’ve kept the performance capabilities of a larger notebook. A full quad-core 45-Watt CPU, coupled with a NVIDIA GPU to compliment the integrated GPU, offers significantly more performance than smaller laptops.

The new Kaby Lake based Core i7-7700HQ, despite having the same architecture as the outgoing Skylake model, is indeed a performance bump thanks to the improved 14-nm process from Intel. Dell offers up to 32 GB of DDR4 RAM as well, along with up to 1 TB of SSD storage. There’s plenty of capability here for almost any workload you’d need to do on the go.

The star of the show is the NVIDIA GTX 1050, which offers up to 50% more performance than the outgoing GTX 960M. Dell has also chosen to go with the 4 GB GPU instead of the 2 GB model we tested last year. Maxwell was already a solid performer, but the gains that NVIDIA made with Pascal may not be seen again for a while, thanks to the gains moving to a much newer, FinFET process.

Dell could do a bit more work on the display, and despite the gamut bug we are seeing with this review unit, they don’t individually calibrate the displays even with the PremierColor branding of their wide-gamut UHD display. The application to control this does offer quite a bit of configuration, but Dell could more easily market this to photographers and other creators that want accurate colors if they spent a bit more time on the display. Once calibrated, it’s great, but most people don’t have the tools to do this, so a factory calibration would be ideal.

The increased battery capacity is also a boon, and Dell claims up to 19 hours with the FHD version of this notebook. Although that is likely best-case, the battery life was definitely better on this new model than the 9550 model we tested last year. Still, if you’re a road warrior, the FHD version is likely the best bet. In fact, the FHD version is likely the best bet for most people, since few would take advantage of the wider gamut of the UHD version regardless.

The wireless is the one step backwards. The XPS 15 we reviewed last year featured a Broadcom 3x3:3 wireless NIC, which offers plenty of performance, assuming you have a router than can handle 3x3. It was the first laptop we tested where it never felt necessary to hook it up to Ethernet for copying large files over. The same thing can’t be said of the new XPS 15 9560, which has dropped Broadcom and moved to Killer. The performance drops significantly, thanks to losing one of the spatial streams completely compared to the Broadcom solution, but the stability was not as solid with the Killer. Dell also ships the ancient Windows 8 style network manager software from Killer, rather than Killer’s newer, nicer suite. It would have been nice to see the Intel 8265 that Dell does offer, if only because we've not had a chance to put that NIC through its paces.

Still, that one issue isn’t enough of a reason to not recommend the XPS 15. It continues to be one of the best 15.6-inch laptops on the market today. Dell has kept the performance intact as they shrunk the chassis, unlike many of the other 15.6-inch models from the competition. The aluminum and carbon fibre look is stunning, and other than the less than ideal location of the webcam, Dell’s design wins far more than it loses. If you’re looking for a larger notebook than an Ultrabook, you’d be doing a disservice to yourself to not at least check out the XPS 15.

Wireless, Thermals, Noise, and Audio
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  • Vatharian - Monday, July 31, 2017 - link

    You know that this particular Killer is stock Atheros?
  • Vatharian - Monday, July 31, 2017 - link

    Don't worry, the this Killer AC is stock Atheros Q6147A, it's actually pretty good and capable network card. They certainly do not have means to develop new AC chipset from scratch. I had my reservations, but after extensive tests I conducted at work, the chipset beat Intel AC in nearly every category, except power draw.
  • Notmyusualid - Wednesday, August 2, 2017 - link

    Ladies - all this 'Killer hate' has to stop.

    I've been using them for years, and yes I had tons of issues. But you simply load the original Qualcomm driver, and they are just fine - if not wonderful.

    I even think the Qualcomm part has better receiver sensitivity too...
  • Laxaa - Monday, July 31, 2017 - link

    Have you encountered any issues with your 9560. It seems like QC might be a bit over the place, as far as I've read.
  • coolhardware - Monday, July 31, 2017 - link

    Would be interested to know this as well. Dell seems to be slipping the QC arena.
  • Garrett S. - Monday, July 31, 2017 - link

    Laxaa,

    I just sent off laptop number 3 today. I haven't had one Dell XPS 15 9560 work as of yet. All were BRAND NEW, factory sealed from Dell. All had the same problem, where the screen would flicker on and off randomly like a strobe light in a dance club. Both brand new factory sealed units did this.

    So, I ordered a 3rd laptop that was Dell manufacturer refurbished. Again, after a couple of hours of usage, the laptop screen started flashing/blinking rapidly on/off, randomly, sporadically. Honestly, it was like a strobe light at a club.
  • Garrett S. - Monday, July 31, 2017 - link

    Laxaa, check out my verified purchase on Amazon (look under customer videos/pictures). My Dell XPS 15 9560 laptop review with 4k screen is a verified purchase and not a random review... (Verified Purchase means amazon is acknowledging that a human ordered the actual product, and it's not a random review).

    I posted videos of the strobe like effect that all 3 laptop screens have displayed. Here goes laptop number 4, 5, 6, etc...

    How is everyone else ordering them? Brand new factory sealed are terrible from dell, and so are manufacturer dell refurbished. Is everyone ordering them from Vladimir in the alley, late at night, used?
  • TraderGary - Wednesday, August 2, 2017 - link

    Got mine a month ago at the Microsoft Store in Atlanta.
    4K screen, 32 GB RAM, 1 Terabyte SSD, Fingerprint reader.
    It was factory sealed.
    Microsoft has Dell manufacture a Microsoft Signature Edition.
    Only Windows 10 is installed with necessary drivers and Dell utilities.
    This means a clean installation with no bloatware!
    Added 4 years of Microsoft Complete warranty including accidental damage.
    Any needed replacements are done immediately from new in-store stock.
    Unboxed and set it up in the store immediately after purchase.
    Immediately did all the updates.
    No screen flicker.
    No bad screen pixels.
    No screen bleed.
    DaVinci Resolve Studio 4K H.264 real-time video editing is smooth with zero dropped frames.
    So far mine has been literally perfect and I'm more than pleased.
  • nfriedly - Wednesday, August 2, 2017 - link

    Garret S: That sounds like it must be an environmental problem - something going on with your power lines or some kind of wireless interference; something like that. Have you tried any of them in a different location (e.g. go work at a library or a starbucks or whatever for a few hours)?

    Just running on battery can eliminate any potential issues from the AC lines.
  • quicksilver17 - Thursday, August 3, 2017 - link

    I had the same issue. The screen would start flickering like crazy after a couple of hours of usage. However, updating to the latest Intel display driver sorted it out for me. Its been a almost a month now and there has been no flickering

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