Who Controls the User Experience? AMD’s Carrizo Thoroughly Tested
by Ian Cutress on February 4, 2016 8:00 AM EST#3 The Toshiba Satellite E45DW-C4210 (Carrizo, FX-8800P)
If E45DW-C4210 comes in as a mouthful relevant to very few people, you are probably right, so we’ll just refer to it as the Toshiba Satellite from here on in. Having a Satellite for testing this piece was somewhat amusing, given I had recently bought one for my grandparents and upgraded it (there’s a separate mini-review of that coming later), and wasn’t sure if what I had found on my grandparents' model would also be found here.
| Toshiba Satellite E45DW-C4210 (Carrizo) Specifications | |
| Size and Resolution | 14-inch, 1366x768 TN with Touch |
| Processor | AMD FX-8800P Dual module, 4 threads 2.1 GHz Base Frequency 3.4 GHz Turbo Frequency |
| Graphics | Integrated R7 512 Shader Cores 800 MHz maximum frequency GCN 1.2 |
| TDP | 15W |
| Memory | 8 GB in Single Channel Operation 1 x 8GB at DDR3L-1600 C11 1 SO-DIMM Slot Only |
| Storage | 750GB Toshiba HDD |
| Battery Size | 45.298 Wh 3 cell Li-Ion design |
| WiFi | Realtek 8821AE 802.11ac 1x1 |
| Optical Drive | No |
| Dimensions | 13.3 x 9.3 x 0.83-inch 337.4 x 235.0 x 21.05 mm |
| Weight | From 4.5 lbs (2.05 kg) |
| Webcam | 1280x720 |
| Other Features | Memory Card Reader HDMI 2 x USB 3.0 + 1 x USB 2.0 |
| Operating System | Windows 10 Home |
This model of Satellite gets the top-end FX Carrizo processor, the FX-8800P, which is a dual module/quad core design with a 2.1 GHz base frequency but a 3.4 GHz turbo frequency. Because the FX line still exists in AMD’s mobile processors, it means it gets top tier graphics as well, which for integrated graphics means 512 streaming processors running at 800 MHz. This is pretty much the top end AMD integrated graphics configuration that anyone can buy, save a pre-overclocked system. To continue with the plus points in the hardware, the Toshiba was also fitted with a Realtek 8821AE Wi-Fi card which also follows the 802.11ac M.2 standard as described in the 745 G3 but this is a single stream version, which limits 802.11ac benefits such as beam forming.
Then, the downsides begin, or where Toshiba saved some money. The display is a pretty bad 1366x768 TN panel that didn’t want to play ball with our display testing equipment, but was surprisingly touch enabled which made things better when you used the ‘Devil’s Trackpad’. With no offence intended towards Toshiba, I seriously wrote that in my notes while I was testing, and that isn’t a good thing. The nearest thing to this trackpad would be the ‘off’ position. I’m not sure if it was a bad sensor, a poor sensor, something with the coating or what, but one of the worst things a laptop can do when being tested is when the tester wants to throw it across the room. The solution would be to insert a mouse, forget about it, and then 'remember how much you saved'. Unfortunately that race to the bottom on trackpads ends up a negative feedback loop for all concerned.
On the storage side, a combination 8GB of memory (single channel DDR3L-1600, naturally) and a 750 GB mechanical hard disk left the model with few plus points aside from the top end processor.
The Design
So firstly, the design of this Satellite one is more towards brushed metal for a sleeker look.
Functionally, there are a number of good and bad points to list. Despite the brushed metal finish on the top, the design is actually mostly plastic, with two vents at the rear for airflow. The hinge is also a 360º hinge as part of the Radius range.
One of these is an intake and the other is the exhaust, which at least keeps all the warm air out of the back of the laptop, although anyone using the laptop on their lap might be able to feel it depending on the workload. If the warning sticker is anything to go by:
CAUTION!
PC BASE CAN BECOME HOT!
AVOID PROLONGED CONTACT
TO PREVENT HEAT INJURY TO SKIN
You have to wonder – is that an AMD problem due to heat generation, or a Toshiba problem due to bad heat soak of plastic design? Either way, there are other 15W devices that don’t have these warnings.
The sides have two USB 3.0 ports, a HDMI port, the Kensington lock port, a USB 2.0 port, audio ports, a volume rocker, a power connector and a specific button to enter Tile Mode in windows.
The brushed metal finish is also on the cover, and again this was an AMD shelf model featuring a few scrapes but nothing too noticeable at a quick glance.
The audio arrangement is provided by Harman/Kardon, and the keyboard uses equal sized separate buttons for the arrow keys as well as the regular delete/home/end set. There are no quick buttons for mute or airplane mode however.
The trackpad on the specific device we tested was absolutely terrible. The only practical way to use this laptop was to use a mouse.
On the display side of things, as noted above for some reason this unit would not get along with our colorimeter, crashing each time we tried to take a reading. The 45.298 Wh battery gave the following charge profile:
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MonkeyPaw - Friday, February 5, 2016 - link
The cat cores exist to compete with Atom-level SOCs. Intel takes the Atom design from phones and tablets all the way up to Celeron and Pentium laptops. It makes some business sense due to low cost chips, but if the OEM puts them in a design and asks too much of the SOC, then there you have a bad experience. Such SOCs should not be found in anything bigger than a $300 11" notebook. For 13" and up, the bigger cores should be employed.michael2k - Friday, February 5, 2016 - link
The cat cores can't compete with Atom level SoC because they don't operate at low enough power levels (ie, 2W to 6W). The cat cores may have been designed to compete with Atom performance and Atom priced parts, but they were poorly suited for mobile designs at launch.Intel999 - Sunday, February 7, 2016 - link
AMD hasn't updated the cat cores in over three years! It is a dead channel to them. They had a bit of a problem competing in the tablet market against a competitor that was willing to dump over $4 billion pushing inferior bay trail chips. Take a plane to China and you can still find a lot of those Bay Trail chips sitting in warehouses as once users had the misfortune of using tablets being run by them the reviews destroyed any chance that those tablets ever had at being sales successes.AMD was forced to stop funding R&D on cat cores as they were in no position to be selling them at negative $5.
In the time that AMD has stopped development on the cat cores Intel has improved their low end offerings, but still not enough to compete with ARM offerings that have improved as well. And now tablets are dropping at similar rates to laptops so it is actually a good thing for AMD that they suspended research on the cat cores. Sorta dodged a bullet.
At least they still get decent volume out of them through Sony and Microsoft gaming platforms.
testbug00 - Friday, February 5, 2016 - link
If the cat cores didn't exist AMD likely would have died as we know it a few years ago.
BillyONeal - Friday, February 5, 2016 - link
The "cat cores" are why AMD is not yet bankrupt; it let them get design wins in the PS4 and XBox One which kept the company afloat.mrdude - Friday, February 5, 2016 - link
YoY Q4 earnings showed a 42% decline in revenue for computing and graphics with less than 2bn in revenue for full-year 2015 and $502m operating loss. You couldn't be more correct. The console wins aren't just keeping the company afloat, they practically define it entirely.Lolimaster - Friday, February 5, 2016 - link
In that case simply remove the OEM's altogether and sell it at AMD's store or selected physical/online stores.TheinsanegamerN - Thursday, February 11, 2016 - link
10/10 would pay for an "AMD" branded laptop that does APUs correctly.Hrobertgar - Friday, February 5, 2016 - link
Since you are talking about use experience, AMD is not the only company with a bad user experience. I purchased an Alienware 15" R2 laptop on cyber Monday and it is horrible, and support is horrible. I compare my user experience to a Commodore 64 using a Cassette drive - its that bad (I suspect you are old enough to appreciate cassette drives). It arrived in a non-bootable configuration. It cannot stream Netflix to my 2005 Sony over an HDMI cable unless I use Chrome - took Netflix help to solve that (I took a cell-phone pic of a single Edge browser straddling the two monitors - the native monitor half streaming video and the Sony half dark after passing over the hdmi cable. It only occurs with Netflix). On 50% of bootups it gives me a memory change error despite even the battery being screwed in. On 10% of bootups it fails to recognize the HDD. Once it refused to shutdown and required holding the power button for 10 secs. Lately it claims the power brick is incompatible on about 10% of bootups. Yes, I downloaded all latest drives, bios, chipset, etc. Customer Service has hanged up on me once, deleted my review once, and repeatedly asked for my service tag after I already gave it to them. Some of the Netflix issue is probably Micorsoft's issue - certainly MS App was an epic fail, but much of even that must be Dell's issue. I realize it is probably difficult to spot many of these things given the timeframe of the testing you do, and the Netflix issue in particular is bizarre. I am starting to think a Lenovo might not be so bad.tynopik - Friday, February 5, 2016 - link
"put of their hands"