Conclusion: The PC Compromise

My esteemed colleague Brian Klug tweeted recently that PC manufacturers can't seem to produce anything that doesn't have some horrible flaw. Everything could be perfect except for one thing that was cheaped out on, and it threatens to bring the whole thing down, and unfortunately his assertion holds water here. The Spectre XT TouchSmart has the makings of a solid ultrabook, but it's let down by miserly decisions on HP's part.

The frustrating thing is that the shortcomings could've largely been avoided. If you gut the Spectre XT TouchSmart, you have an attractive shell, a practical and inobtrusive cooling system, a solid speaker system, great clickpad, workable keyboard, and a beautiful display. From a purely physical standpoint, this notebook is aces. I'm not sure what could really be done to improve the battery life, but that's something I think I'd be willing to take on the chin if it meant everything else was stellar. I'm not a big proponent of Thunderbolt, but the inclusion is going to at least raise an eyebrow for someone.

Yet it seems like a bean counter took this beautiful shell and just fouled the whole thing up to save a couple bucks here and there. The unit we've tested is a retail configuration, but it's buried in software bloat. HP's Support Assistant seems like a good idea but the execution is a little bit lacking and worse, it's intrusive. You get a free 2-year subscription to Norton, which may or may not be your cup of tea, and I keep wishing WildTangent would just disappear. I'm not sure the bloat is responsible for the system's overall poor hardware performance, either.

Even if a clean reformat would correct the CPU performance issue, you still have to contend with the dire storage subsystem. I'm not a fan of SSD caching and at this price, the Spectre XT should be shipping with a 128GB SSD minimum, full stop. If it were easy to just pop the notebook open and upgrade these things, that would be wonderful, but it's not.

If you're attracted to the Spectre XT TouchSmart, your best bet is going to be doing a custom configuration on HP's site, but even then the upgrade prices are exorbitant. $75 to go to 8GB of DDR3 isn't too bad, but $170 for a 128GB SSD and a staggering $370 for a 256GB SSD is just offensive. I can't help but get the persistent feeling that this was a solid product systematically ruined by a bean counter. The old adage that there are no bad products, only bad prices is certainly true here, but it's compounded by a series of cuts that undermine the product itself every step of the way. Hopefully the Spectre XT TouchSmart is refreshed when Haswell arrives with a more sensible configuration.

Display, Battery, Noise, and Heat
Comments Locked

64 Comments

View All Comments

  • protomech - Monday, May 27, 2013 - link

    The non-retina MBPs aren't terribly interesting, nor are they terribly competitive.

    Anandtech did review the non-retina MBP 15", and struggled to find anything to write about it.
    "It’s pretty difficult to find things to write about the 2012 MacBook Pro hardware. You can essentially sum it up in one paragraph, or even one sentence if you try hard enough. The 2012 MBP looks exactly like the 2011 MBP, which looked exactly like the 2010 MBP, which looked exactly like the post-April 2009 MBP."

    http://www.anandtech.com/show/6037/the-2012-macboo...
  • stephenv2 - Monday, May 27, 2013 - link

    I really am going to stop reading any reviews by this author. Just like the case reviews, his personal opinions and biases are so strong and often things I don't agree with, it's impossible to get much useful information out his reviews.
  • Commodus - Monday, May 27, 2013 - link

    What exactly do you think is an unfair bias here? Gotta elaborate a little more than that.

    Besides, the benchmarks don't lie. It IS slower than most of the pack. It DOES have terrible battery life. Those aspects matter quite a bit. Is he going to pretend those problems don't exist just to humour you?
  • Dustin Sklavos - Tuesday, May 28, 2013 - link

    Bias towards or against what? If you don't like my work, that's fine, I can't please everybody, but you have to give me some kind of feedback I can actually use. Otherwise your post serves no purpose other than to publicly decry someone.

    Remember there are actual people producing this work, so when you go off and just post something like this it really serves no purpose other than to offend.
  • seapeople - Thursday, May 30, 2013 - link

    I'm pretty sure he was auto-replying, as in, replying to himself. It makes much more sense that way.
  • SirPerro - Tuesday, May 28, 2013 - link

    Why $170/$370 upgrades are "exhorbitant", "staggering" and "offensive" in this review and not even a "miserly decision" in the MBP one, taking into account that the same upgrades in the apple store are exactly $200/$400 for the MBP whose lack of SSD seems to be much more palatable?

    Please be consistent with the reviews. People out there have brains.
  • Dustin Sklavos - Tuesday, May 28, 2013 - link

    If I were the one handling Apple reviews, I think you'd find I'd gripe about those, too. ;)
  • SirPerro - Tuesday, May 28, 2013 - link

    Good to know. I agree with all the adjectives in either case.
  • andrewaggb - Tuesday, May 28, 2013 - link

    I agree with the crazy upgrade prices. I've often ordered stuff without upgrades and just bought the upgraded parts myself cheaper. Which is pretty ridiculous considering now I have two drives and two sets of ram....
  • APPL - Tuesday, May 28, 2013 - link

    I own this laptop.

    It is excellent save the usb 3 hd disconnect issues. I use it as a desktop replacement and am about to upgrade the HD to a Crucial M500 960GB in a monthish.

    What is with all the haters?

Log in

Don't have an account? Sign up now