Dell XPS 15 L502x: Everything Changes

The majority of this review shouldn’t come as much of a surprise. We know quad-core Sandy Bridge is faster than Clarksfield, and it’s much faster than Arrandale. It also manages reasonable power usage under light loads, although higher loads can definitely suck down power. So take one of our favorite laptops from last year and update the system with a Sandy Bridge CPU and a slightly newer GPU and what do you get? A better laptop, at least as far as performance is concerned. The only difficulty is that the rest of the market isn’t standing still, and it seems like the few changes Dell made—specifically to the keyboard—aren't necessarily for the better. While we still like the XPS 15 there’s definitely competition to discuss.

For the mainstream users, the L502x remains an excellent choice. You get awesome sounding speakers and a great 1080p LCD, with a decent chassis and most of the features you might want—USB 3.0, eSATA, HDMI, and DisplayPort are all present. There’s no FireWire or ExpressCard, but USB 3.0 is already more useful than FireWire (unless you happen to be an A/V professional with FireWire equipment) and ExpressCard is mostly showing up in business laptops these days. Blu-ray (including 3D support on an external display) is also available, and you can choose from a wide range of options with pricing starting as low as $800 and extending upwards of $2000 with some configurations. Our test sample didn’t max out every component—there’s still room for a faster 2720QM or 2820QM CPU and a very expensive 256GB SSD—but we did get just about every higher performance upgrade.

The result is a price of $1425, which is only slightly lower than MSI’s GT680R; you get to choose between much better battery life and a nicer looking chassis with the XPS, or more graphics power and storage capacity with MSI. We also have the Clevo P151HM with similar specs to the GT680R in for testing, only with a single hard drive; our test system comes from CyberPower and has the same awesome LCD used in the P150HM, and it also costs around $1450 with the 2630QM and 8GB RAM. Having used all three laptops (we’ll have full reviews of the GT680R and Xplorer X6-9300 in the near future), I can say that in general I prefer the Dell XPS, but for gaming the GTX 460M is hard to beat. At $1425, the XPS comes with a good 1080p LCD, a backlit keyboard, and generally build quality, but both the MSI and Clevo alternatives are worth a look. For mobile users (as opposed to mobile gamers), the XPS L502x is going to be superior. Drop down to a dual-core processor but keep the 1080p LCD and you still get all of the good aspects of the original L501x with improved battery life and moderately improved performance for under a grand.

The bad news of course is that if you didn’t like the updated XPS design unveiled last year, the 2011 refresh so far doesn’t change much. The XPS laptops are really just upscale Inspirons, with better performance options and the potential for a better display, along with better speakers. The exterior of the chassis may look different, but the internal structure seems 99% the same. I’d rather see an XPS that builds off the strengths of the Latitude line rather than using a modified Inspiron chassis—I’ve seen far too many worn-out hinges on Inspiron laptops over the years to trust that the XPS 15 will last through several years of regular mobile use. I can say the same of most other consumer laptops, of course; it’s very difficult to point to a laptop that offers the build quality I want without a massive price premium. (Yes, Apple, I’m talking about your MacBook Pro markup.)

If you’re looking for another alternative that packs a bit more punch without sacrificing all of the battery life that Optimus affords, your best bet looks to be the newly updated Alienware laptops. The M11x R3 now offers Sandy Bridge CPUs with the same GT 540M graphics as the XPS 15, but matched to a 1366x768 LCD it’s going to be far more capable of native resolution gaming, and you get it in a much smaller chassis (about two pounds lighter). The other option is the brand new M14x, which can support up to quad-core SNB processors and a GT 555M GPU; that setup should go with the upgraded 1600x900 LCD quite nicely. I can’t speak for the display quality, unfortunately, which is one of the few remaining areas where the XPS 15 is a safer bet. However, I mentioned in our look at the now-discontinued XPS 14 that a 14”-screen chassis is probably where I feel I get the best balance of performance, size, and ease of use (i.e. I don’t feel like the keyboards are too small), so the M14x looks very compelling. We will try to have one of those for review in the not-too-distant future.

We awarded the Dell XPS 15 L501x our Gold Editors' Choice award last year, so normally I'd just say the L502x update maintains that standing. From the performance side, it's certainly a worthwhile update. The problem is the keyboard and plastic palm rest. I personally prefer the old version, but some will probably like the new chiclet style more. I'm not going to actually give an official award here, letting the Gold sort of carry over, but with all the good there's still room to make the XPS line better. Maybe that's what Dell is doing with their Alienware brand, but there's certainly room for a less-guady laptop with better build quality, and Alienware doesn't usually cater to those wanting the former.

A Good LCD; Okay Temperatures and Noise Levels
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  • cookiezulu - Sunday, April 24, 2011 - link

    Not satisfied with just replacing the primary HDD with a Vertex 3 I also want to replace the optical drive with a HDD caddy with a 1TB WD 2.5 Scorpio Blue (WD10TPVT) or a 1TB Samsung Spinpoint MT2 (HM100UI).

    So I've got a couple of questions for anybody who knows:
    1. does the MB/Bios support a 1TB drive in the secondary SATA?
    2. if anybody has done in the L501x model, are there any issues with heat?
    3. does this void the warranty? (I realise that Dell are not going to support the 3rd party caddy, but does it void the warranty repacing the ODD with a HDD - I don't quite know why Dell don't make one themselves)

    Thanks again for your help,
    Cookie
  • JarredWalton - Monday, April 25, 2011 - link

    1) It should support any SATA device in the secondary port, but you'll need to find an appropriate caddy (or jury-rig something).
    2) Most 2.5" HDDs don't generate all that much heat, though 1TB might be a bit more than others. Would be interesting to put the SSD in the ODD bay and use a standard HDD in the main location, as SSDs generate very little heat.
    3) Shouldn't matter, as long as you keep the ODD around. There's nothing to indicate you've done something non-standard unless you actually have to mod the main chassis.
  • cookiezulu - Monday, April 25, 2011 - link

    I'm planning on using the Newmodeus caddy (http://bit.ly/frNqo3). Other people seem to have found it alright for the L502.
    The reviews for hard drive that I was thinking of for the caddy (a WD Scorpio Blue WD10TPVT) report that the drive stays cool under load. Also the caddy is made of metal so that should help with heat.
    I did consider the SSD for the caddy but the problem is that if I want to use a 1TB drive (12.5mm in height) I can only put it in the caddy.
    Yes, I'm keeping the bluray drive and using it in an external USB enclosure. I've got a 1-5 days in home 3 years extended warranty so I should have time to pop the unit back in if the laptop needs to be taken away.
  • aneuwahl - Tuesday, April 26, 2011 - link

    Hello,
    does anyone have any news on this?
    http://en.community.dell.com/support-forums/laptop...
    The issue seems to be widely and quickly spreading both on 15" and 17" XPS models.
    And Dell seems not to be finding any solution at the moment.
  • mahapatra - Thursday, October 20, 2011 - link

    Does anyone know when Dell will upgrade the gfx card gt540m in xps 15? Would it better to wait for 4-6 months?
  • Waynef - Monday, January 16, 2012 - link

    Hi,

    I purchased an XPS l502x Direct Base on 27th May and was delivered in the second week of June 2011

    Towards the end of the 4th Month ie Oct, I had few incidents of overheating (get pop ups informing the temp is 99.0 deg in core 1 / 2), in the 5th month I had severe overheating issues (get pop ups informing the temp is 99.0 deg in core 1,2,3 & 4), for which I kept informing Dell about the same and they got the heat sink replaced this was in the first week of dec even to date i get occasional overheating issues.. The day they replaced the heat sink my daughter board went kaput and that took a week to get the same replaced.

    In the first 4 months of usage I had a battery life of 7 hrs +, Post which it is now about 3 hours.

    Please do let me know if this is normal?

    1. Overheating issue.
    2. Battery life.

    I use the same in Power Savings Mode with screen brightness on the 1st bar. (min)

    I rarely use the bluetooth and wifi have not used it till now.

    My tech specs are:

    Second gen i7-2630QM processor 2.0 GHz with turbo boost to 2.90 GHz
    WLED display with Truelife
    8GB Dual Channel 1333MHz DDR3 SDRAM
    750GB 7200 rpm Hard Drive
    9 CELL Battery
    2 GB NVIDA GeForce GT 540M Graphic Card
    Backlight Keyboard

    Thanks in advance for the replies and assistance.

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