Brian Klug's iPad 2 Experience

I have to be completely honest here, the original iPad didn’t really ever fit in with my workflow. I carried it around for about a month after our initial WiFi iPad launch review, realized I was never using it, and then left it on my desk where it sat unused for months. Only after my significant other expressed interest in using it did that iPad 1 ever see any real use.

Some of that is cause, some of it is effect, and I keep going back and forth about which really is the case. On one hand, the iPad never really fit into my workflow because I already had a tablet - a Latitude XT (yes, really), that I had been using for nearly 3 years to take One Note notes with. Before then, my go to note-taking device was a Samsung Q1 Ultra-V UMPC (laugh all you want, that thing was slow but could easily last 10 hours with the larger battery). Lack of an active digitizer on the iPad and no viable meat-stick styli virtually ruled out the original iPad as a note-taking utility at that point, and what I had already was working fine. Strike one. Essentially everything I could do on the iPad I could do with a smartphone, and it became just one more thing to carry around, plug in at the end of the day, and find a use for in-between. The iPad was fast at loading webpages, but never quite fast enough to supplant a desktop or even modest notebook. Strike two. Though there were more and more iPad apps every day, many of the core programs I found useful on iOS hadn’t been ported to the iPad size yet, and I simply lost interest. Strike three. The whole thing just didn’t work for me beyond being an occasional distraction when at home. 

The other problem was that the initial iPad launch was WiFi only. Anand grabbed a 3G version when it launched, but honestly by the time the 3G iPad launched my interest was already waning. I figured I could just tether my WiFi version from any number of smartphones or MiFis and get the same experience for cheaper. 

I feel I didn’t give the first iPad a fair shake at fitting into my workflow, so I’m going to give the whole thing another shot with the iPad 2. My girlfriend uses the original iPad to take notes constantly, and uses a simple stylus to get the job done. Web browsing is considerably faster now - I no longer yearn for a notebook every time I load something of average complexity online. There are many many more ports of iOS applications I care about into the tablet form factor - Twitter, Alien Blue HD, Dropbox, GoodReader, and IP Cam Viewer just to name a few. Already with the 3G version I feel like I can use the thing whenever I’m out and about without having to make sure I have a device with tethering or one of my USB modems near me. 

About half of my sections for this review were written on the iPad 2 by sharing the same pages document back and forth between the desktop version of pages and its iOS equivalent using iDisk. I feel like even staying in Apple’s ecosystem the experience is less than flawless. The problem with using something like iDisk is that you have to manually keep track of versioning. On the iPad for example, you can’t “open” a pages document from iDisk so much as you can “import” it, edit it, then export it back up to iDisk to edit later from the desktop. It’s a terrible ad-hoc way of sharing files, and beyond doing things one at a time makes for a colossal headache. What the iPad needs is a true automatically synced filesystem that doesn’t require the desktop to work - ideally, what I want is the ability to just use dropbox the same way I do everywhere else. 

Vivek's iPad 2 Experience

I ended up buying the original iPad when it launched, mostly out of sheer curiosity as to what Jobs and Co. had cooked up for the tablet market. It lasted just about 12 days before I took it back. I was impressed by the hardware, particularly the IPS display and the aluminum unibody, but like Anand and Brian, I had basically no use for it. There weren’t many iPad-specific apps, and the ones that were available tended to be buggy and slow. Document creation was a pain, there was no multitasking, and it didn't really end up being a whole lot more useful than my iPhone.  

The multitasking issue was fixed with iOS 4, the issue with apps fixed itself over time (thank you, developers), Google Docs Mobile launched, and voila, I could actually use an iPad for something other than bouncing around the web. I no longer had my iPad, but I borrowed my father's iPad for CES, just to see if I could get by. I ended up carrying a notebook as a backup, but when I was on the show floor, I found that I didn't really ever need it unless I was typing up an article. But it was still a little slow, a little heavy for prolonged mobile use, a little awkward for typing.

On a hardware level, the iPad 2 fixes a lot of my previous complaints. The new industrial design makes it significantly easier to hold, and a lot better looking. Plus, it's available in white, an instant bonus in my eyes. The Smart Cover is actually surprisingly useful for using the device as a stand, both for the keyboard and to stand it upright. I inherently hate cases, and I hated Apple's case for the original iPad more than most, but the Smart Cover is legitimately useful to me. The device itself is more polished than the first iPad, and the internal changes make it a lot faster in practical use.

But this story isn't over by any stretch. The iPad 2 will be complete when iOS 5 releases later this year, when the software catches up with the hardware. The iPad release cadence appears to be 3-5 months ahead of the iPhone/iPod touch/iOS releases, and the next revision of iOS will likely ship with the next generation iPhone.

I’d honestly expect iOS 5 to revamp the UI at least slightly, and if it can significantly change the way iOS deals with multitasking, we could see the iPad suddenly become a legitimate productivity tool, one that can supplant a notebook for all but the most strenuous tasks. The tablet space has already started to kill off netbooks, meaning that enough people can already get by on a tablet well enough to not need what is essentially a scaled down notebook, and I think we’ll see the tablet space kill off cheaper notebooks in general as we go forward.

So I’m going to give it another go, this time without a backup notebook in hand. I want to see if the iPad can be used as a real productivity tool, something that in a pinch, can replace a notebook. There’s still some things that are missing - widgets, better notifications, and a built-in iChat or equivalent app, in particular, would be great to see, along with an SD card slot and higher resolution cameras front and back. I wrote this on the iPad, using the Smart Cover to prop this up, and I was pleasantly surprised as to how much I could get done. We’ll see, but I’d bet that this iPad is definitely not being returned.

Anand's iPad 2 Experience

Brian and I tend to see eye to eye on a lot of matters and the iPad is no exception. We both liked the original device, but we both found ourselves casting it aside completely as the months went by. Just like Brian, I couldn't integrate the iPad into my workflow.

I do most of my work on a desktop (these days a laptop pretending to be a desktop). When I travel I need a notebook of some sort. I've got a MacBook Air that I carry with me if I just need something lightweight to do work, and a MacBook Pro if I need to do a lot of work on the road. While you can technically write articles, prepare HTML, edit images and post all of it via the iPad, it's still no where near as quick to do so as it is on a notebook for me. As revolutionary as touch is as an input form, the mouse is a very tough act to follow. Then there's the issue of multitasking and the fact that switching between apps is still far too much of a pain compared to a desktop. Data sharing between apps is much better on a desktop/notebook.

I really like the iPad 2, I feel like it's an awesome device - I just have pretty much no use for it. It complicates my life it doesn't make it any easier. I find that it's far more relaxing to use than a notebook but it's also extremely limited it what it can do for me. I'm giving my first generation iPad to my parents and I'll probably end up doing the same with the iPad 2 eventually.

Again, like Brian, I'm going to give the iPad another try. This time I'm going to try to keep it further away from my desk and use it as the go-to device when I'm elsewhere in the house. I really don't have high expectations for integrating it into my daily life but there's no harm in trying.

I stand by my original assessment of the iPad - it's a luxury device that augments and doesn't replace anything in my computing arsenal. It's yet another device that I have to keep updated, buy software for and keep my data synced across.

I see real potential in the tablet as a form factor and the iPad 2 is a definite example of that. With some minor tweaks to the design the ergonomics of the iPad improved considerably and thus so did its usability. Once Apple (and its competitors) go through a few iterations of these things we should have an extremely useful platform that could start to be more of a replacement product.

iMovie & Garage Band Final Words
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  • Anand Lal Shimpi - Monday, March 21, 2011 - link

    The Xoom review was really written from the perspective of an iPad alternative, while I felt like we covered much of what made the iPad 2 different in our preview and wanted to focus on the bigger picture in the review.

    The Xoom's multitasking and notifications I believe make it easier to integrate into my workflow, but still not perfect. However Apple has been ergonomics than the Xoom, seemingly better (non-Flash) webpage compatibility, better stability and a smoother UI so it's a tradeoff.

    Personally, I'd probably carry the iPad 2 thanks to improved ergonomics (especially with a smart cover) and non-smooth UI frame rates do bother me. But given my workflow neither is sufficient for me to use exclusively when traveling. That's why I mention that both camps have things to work on, whichever gets there first should get your money if you're really on the fence.

    Take care,
    Anand
  • Death666Angel - Sunday, March 20, 2011 - link

    How do you get to the number in the chart? It would make sense to use the average of all 4 displays, but you don't seem to do that:
    406 + 409 + 352 + 354 = 1521
    1521 / 4 = 380,25 ~ 380
    Am I missing something here?
    Also, the contrast should be 861:
    966 + 842 + 778 + 859 = 3445
    3445 / 4 = 861,25 ~ 861
    Black levels should be better however:
    0,42 + 0,45 + 0,49 + 0,41 = 1,77
    1,77 / 4 = 0,4425 ~ 0,44
  • kmmatney - Sunday, March 20, 2011 - link

    The point of having the numbers separate was to show the difference between the WiFi and "WiFi+3G" versions.
  • Death666Angel - Monday, March 21, 2011 - link

    And my question wasn't about that at all. The numbers in the actual charts they use for comparison against the iPad1 and the Xoom are not corresponding to any of the 4 distinct iPad2s. So I was wondering where they got the numbers from, if they averaged them or whatnot. If they did average them, then they made a few mistakes in the process. :-) If they got them through some other means it would still be interesting to know which they used.
  • buff_samurai - Sunday, March 20, 2011 - link


    speaking about workflow.

    I am running a small consulting company for food/pharma industry, my expertise is in analytical instrumentation. Right now I'm using a beefy PC for CAD/backups and IP4/ipad for everything else: emails, project management, crm and documentation all squeezed into a small and portable device (terminal).

    Although I am not 100% happy with exchange support in iOS, security, syncing etc I see myself more efficient then ever and that simply means more time/money in my pocket.

    Lets try a common scenario: in a car, take a call, pull over, grab a laptop from a bag, power up, check some details, email couple of pdfs and do all that with customer hanging on the phone. Repeat the whole thing 10 times or more - you will see where I am coming from. Or try to carry your laptop around any mid size production line, control room and boardrooms and impress other engineers with questions like: 'where can I plug my laptop' at the same time.

    I can understand that for most of heavy laptop users ipad is just useless but lets face the fact that there are millions of professionals on the road and all they care for is better response time and flexibility.

    I could spend hours listing applications where no PC (portable or not) can match a tablet but the bottom line is: when moving to new tech we need to overcome our habits first. ipad, xoom and other are like a nice and shiny screwdriver but you will never find a use for it with pockets full of nails. That means no reviewer should ever comment on any device without actually making it a primary tool for couple of months: and if there is no time/money for it - just focus on things that are traceable or you may use your reputation.
  • darwiniandude - Sunday, March 20, 2011 - link

    I always love Anandtech reviews, they cover 'everything' really well, advantages and flaws with equal gusto.

    Thanks!

    Two points:
    1) Page 19 I think you're referring to iDisk, not iDrive. Doesn't really matter unless someone trys to Google it.

    2) With regard to web browsing, I know you're comparing these units as shipped, but I strongly recommend pro users consider 'iCab' from the AppStore, I don't use Safari much anymore. Propper tabs, full screen, downloading, browser user agent ID spoofing, way more powerful. Scroll pad to quickly navigate huge pages, gestures etc. Tt's very anti-iOS in that it's insanely powerful rather than designed to be simple, but I love it, specifically options like 'open bookmark in new tab' and 'open links from different domain in new tab' very customisable, plugins, blah blah blah. Anyway. It has Desktop style tabs. I wouldn't suggest you change the article, or review this or other 3rd party browsers because it's kinda beyond the scope of the review of the device, but it would be nice if people knew there were alternatives to give a more desktop style (still sans-flash) browser.
  • pja - Sunday, March 20, 2011 - link

    I have really wanted an iPad ever since they were released. Several months ago I had the money (the previous barrier to acquisition) so I went looking. I didn't want the 3G version, WiFi would be fine. But I knew I would not be happy unless I got the one with maximum ram. Well in Australia that was going to cost me over AUD1,000 (I thought they were much cheaper :-( ).

    Just before this I had built myself a new desktop with an AMD processor and graphics card; see I'm a fan of AMD (but not a bigot). So might I be better off with a netbook rather than an iPad. AMD had recently released the Brazos range. So I started to do some research.

    The result was my purchase of a Toshiba NB550D (the sexy orange one) which is a "little under-done" with the C50 Fusion Processor, only 1 Gb of memory and Windows 7 Starter. I have upgraded the memory to 2 Gb (still not enough) and installed Windows 7 Home Pro.

    The Toshiba is about the same size as an iPad but is much more functional, it has all my desktop PC's apps installed (particularly my favourite text editor (EditPlus), my browser (Firefox) and all the same bookmarks, etc. etc.) so when I travel I have everything I need and I didn't need to learn how to use new software.

    I still think the iPad is a great bit of gear but that's when I use the right side of my brain. My left side says "where's the value proposition?" We are all different but for me the left side of my brain always tends to win over the right side. I am very happy with "my" iPad alternative; more memory and the C-350 processor would be good (but not the larger form=factor that seems to entail). Oh! I forgot to say that the total cost of the Toshiba (including hardware and software upgrades was about AUD675 - more than AUD325 saving!

    Regards,
    Peter
  • Deepcover96 - Sunday, March 20, 2011 - link

    Great review. Anandtech's reviews are always well worth the wait. They are always thorough and I always learn something. I agree that it is a luxury device and it is hard to justify it for getting work done. I still purchased an iPad 1. I recently sold it to buy the iPad 2, as soon as I can find one. I do think you downplay how important the app selection is on iOS as compared to Android.
  • name99 - Sunday, March 20, 2011 - link

    Reading the summary of what all three authors think of iPad feels to me like someone who buys an iPod because it has calendar and contact functionality, and then is upset/surprised that it isn't a Palm.
    iPad is not a REPLACEMENT for a laptop/desktop, it is an AUGMENTATION. You use each for what they are good at. If you find yourself spending most of your time traveling and you need a full-featured computer during that time then, sure, adding iPad to the mix is stupid. But if you already have a laptop, and can afford it, iPad makes certain tasks a lot more pleasant.

    For my part, for example, my primary use for iPad is reading technical PDFs using Good Reader. I could read these on a laptop, but the keyboard really gets in the way (not to mention that the aspect ratio of the screen is inappropriate). If you don't do much reading of technical PDFs, this might seem dumb to you --- but I DO spend many hours a day reading these PDFs and I appreciate a tool that does the job properly, just like a professional carpenter doesn't use a $5 saw he bought at Walmart.

    The future of computing is not one device that does everything; it is multiple devices all optimized to a particular human form factor, that all work together --- an iPod nano AND an iPhone AND an iPad AND a laptop AND a desktop. Criticism of something germane to this vision is legitimate and sensible (and Apple's flailing regarding how much of the file metaphor it wants to present to users is a legitimate part of this criticism.) But complaints whose primary structure is "this device doesn't work exactly like a device I already own" is just stupid --- like complaining that a bicycle isn't a car.

    It's perfectly reasonable to say that you don't have a use for a certain class of device, especially because you already use something more powerful. I, for example, have no use for a Tivo or a video streaming devices like WD Live or Roku --- I have a full-fledged computer hooked up to my TV. But it is unreasonable to go further than that, and I've observed plenty of non-techy people who are very happy with their WD Live's or Tivos.
    It's even more unreasonable to complain that "Tivo sucks because it doesn't play DVDs".

    Use some sense. Don't keep trying to use iPad for things it is no good at. Keep in the bedroom, and use it to read, or to look up something quickly on the net, or to play a movie just before you go to sleep. Don't be insane and try to write a novel on it.
  • pja - Monday, March 21, 2011 - link

    "iPad is not a REPLACEMENT for a laptop/desktop, it is an AUGMENTATION. You use each for what they are good at. If you find yourself spending most of your time traveling and you need a full-featured computer during that time then, sure, adding iPad to the mix is stupid. But if you already have a laptop, and can afford it, iPad makes certain tasks a lot more pleasant."

    You must have either too much cash or too much time on your hands or both. A good business class laptop is AUD1,500+ while a top of the range iPad is AUD1,000 + here in Australia.

    It seems to me when you think about the iPod with your left brain there is very little functionality that a good netbook does not do both better and cheaper. However, I would agree that when you let your right brain rule then all of a sudden the iPad becomes a irresistible thing that you must possess. Unfortunately for me my left brain clicks in when I pull out my credit card.

    Peter

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