Final Words

I like the design of the GoFlex Desk line. The drives look cool and the docking system is functional. I like the capacity lights on the docks as well. I would’ve preferred it if Seagate had made the SATA data/power connectors on the drive more accessible so you could plug directly into a system if you wanted to. I love the performance of the GoFlex Desk over USB 3.0. While you can get better performance out of an external SSD, you have to pay much more.

Unfortunately, despite the performance USB 3.0 offers and the compact design of the GoFlex Desk, the penalty you pay in heat may not be worth it. The temperatures I reached in my testing were unacceptably high for prolonged use. While Seagate insists that even my peak 69C value was ok, I'm concerned about how long a drive would last at those temperatures. To Seagate's credit, many external 3.5" drives aren't well designed from a cooling standpoint - but that doesn't mean we should be ok with it.

It's really the initial copy to the drive that's the most concerning. If you've got several hundred GB of data that you want to load on this thing at the start, you should plan on spacing the copy out at least as to not run into the heat issues I did. For light use it wasn't a problem - the drive usually hovered around 54C, but while copying hundreds of GB the drive got far too warm.

Even if you go to a cooler drive I’m just not comfortable with Seagate’s enclosure design, there’s not enough ventilation for a hot 3.5” drive. While the design keeps the GoFlex Desk as compact as possible, I don’t believe the tradeoff is worth it.

For light use it may be acceptable, but I’m not convinced users who need 3TB of external storage intend to use it lightly.

The Heat Problem
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  • mxnerd - Monday, August 23, 2010 - link

    10 years ago Seagate is all about quality. Not any more. Every retail drives ( more than 5) I bought from Seagate in the past five years gone bad before the 5-year warranty.

    The problem with Seagate drives? They are too hot.

    WD only gives you 3-year warranty for their drives, but I'm buying them exclusively now.
  • mewgirl - Monday, January 31, 2011 - link

    WHY WOULD ANYONE WHO AS ANY BRAND KNOWLEDGE EVER BUY A WD EXTERNAL DRIVE??!?
  • Sottilde - Monday, August 23, 2010 - link

    Hard to believe the engineers could be thick enough to put a mesh grille on the side for looks only, without providing any actual ventilation. A major oversight IMO, especially if you tend to pound on your hardware.
  • Indigo64 - Monday, August 23, 2010 - link

    I realize this site and its standing on the web, but Google's test results show that hard drive temp isn't a factor for failure rates - at least not in the same manner in which people get all uptight about it.

    I have a laptop at home where the hard drive runs constantly around 50*C and it hasn't ever failed on me. I have a desktop system that has drives that run below 40*C and it's gone through three already.

    "One of our key findings has been the lack of a consistent
    pattern of higher failure rates for higher temperature
    drives or for those drives at higher utilization levels.
    Such correlations have been repeatedly highlighted
    by previous studies, but we are unable to confirm them
    by observing our population. Although our data do not
    allow us to conclude that there is no such correlation,
    it provides strong evidence to suggest that other effects
    may be more prominent in affecting disk drive reliability
    in the context of a professionally managed data center
    deployment."

    Interpret how you will, but if Seagate says this drive is fine without any active cooling, then why do people need to ding the drive for this "oversight"? It's all perceived performance stats in the PC realm - if it's hot, cool it down. If it's cool, don't bother it.
  • GeorgeH - Monday, August 23, 2010 - link

    I don't have it in front of me, but IIRC the temperature range of that Google study was something like 10-50C, and they found that the sweet spot was 30-40C. 60C+ (as in this Seagate drive) isn't a "perceived" problem, it's a measurable one; re-read the paragraph where Anand found transfer rates dropping by 60%+ as the drive went into that range.
  • wiak - Monday, August 23, 2010 - link

    ooh the irony ;)
  • conwayboys - Monday, August 23, 2010 - link

    Never ceases to amaze me why computer and drive manufacturers do not design cases with natural convection, struck me the other day at work when the IT boffins had a major crash due to a faulty fan in the server room. WTF there were three of them standing around designing a new air conditioning system for the server room. I got the step ladder and removed 4 panels from the false ceiling to allow the heat to escape into the roofspace, instant temperature drop, so why cant we employ the same thinking to computer cases and drive cases vent the top and the bottom ensuring hot air rising will pull cold air in from the bottom, obviously spillage issues with moisture getting in the vents, so the vents can be on the sides near the top with the fins slanted downwards still allowing hot air to escape.
  • compuser2010 - Monday, August 23, 2010 - link

    32-bit Windows 7 also supports GPT. However, only for *data* disks/arrays; even if the capacity is less than 2 TB. Formatting using GPT can be done in "Computer Management."

    2 TB may seem like a huge amount of memory to some. But it is an increasingly paltry amount of memory for those who edit video (especially uncompressed) and who work with Blu-ray Discs (copying a disc to another disc, copying discs to a computer, authoring discs, leaving those disc projects on the computer for a while, etc.).
  • Randomblame - Monday, August 23, 2010 - link

    oh wait that was ram... still. I could use 3tb right now but 5 platters - that's too many. I'll be waiting. My current setup is 3 500gb seagate baracuda 7200.12s in raid 0 backed up by a 2tb cuda. That way I've got only 3 platters spinning for low noise, reliability, and high data density. Though this thing uses 600gb platters which is nice I think I'll wait a bit maybe we'll get some higher data density per platter while we're waiting for microsoft and motherboard vendors to get this 2tb cap fixed.
  • futbol4me - Tuesday, August 24, 2010 - link

    anyone know? i have an external 2.5" drive hanging off my apple extreme router that spins 24/7 but was wondering if newer external drives have some power savings features.

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