The GoFlex Desk

After putting the drive back together I decided to look at the product for what it is: an external 3.5” drive enclosure.

Seagate does nothing to hide the fact that this is a standard SATA drive in an enclosure. The SATA data and power connectors are clearly visible on the base of the enclosure. While you can plug a SATA power cable directly into the drive, the enclosure prevents you from sticking a SATA data cable in there - not without trimming away part of the plastic surrounding the cable’s SATA connector at least.

To mount the GoFlex Desk drive you just line it up with the dock and push down - the drive snaps into place. With a driver installed the dock can display how much of the drive is in use via a set of LEDs. These can be turned off in software.

The GoFlex Desk 3TB kit comes with a USB 2.0 dock ($350). You can buy the drive itself (in its GoFlex Desk enclosure) for $320.

The docks aren’t cheap, the basic USB 2.0 dock will set you back $30, while the USB 3.0 and FireWire 800/USB 2.0 docks are $40 and $50 respectively. And of course Seagate doesn’t make a dock with all three connections, the closest you can get is the FireWire 800 dock which has a USB 2.0 port on it as well.

The docks all use the same AC adapter. Power consumption at idle is around 10W, and the highest I saw under load was 14.3W.

There’s a fairly high performance 3.5” drive contained within so it’s not silent. I measured sound pressure in a room that measured 39.6 dB(A) with everything off:

Sound Comparison
  Measured 1" Away Measured 5" Away
Off 39.4 dB(A) 39.4 dB(A)
Idle 46.0 dB(A) 40.7 dB(A)
Random Writes 49.0 dB(A) 41.0 dB(A)

If you’re using a well designed notebook with its fans spun down, the GoFlex Desk is audible. If you’ve got another desktop or something else running in your room, you won’t notice the drive.

The drive ships with three pieces of software on it: Seagate’s Dashboard, Memeo Backup and Trial software, and a Mac OS X NTFS driver.

The Dashboard gives you basic info about your drive. You can control the LED lights on the GoFlex Desk dock - either keep them on or turn them all off.

The Memeo Instant Backup software is pretty basic. When configured it runs in the background and will automatically backup all non-system or program files. In other words it copies your documents, pictures, music and downloads but it won’t back up your OS, logs, or installed applications.

The backup happens automatically whenever files are saved/added. There’s a CPU usage penalty when this happens of course. Memeo Instant Backup uses around 11% of my quad-core Core i7 975 while backing up on the fly. It’s not an issue on a high end system, but lower end and single core machines for sure will have issues with the auto backup.

The final piece of software is nice for users who have both Macs and PCs. By default Macs can’t write to NTFS formatted volumes - they are read only under OS X. Seagate ships Paragon NTFS for Mac OS X v8.0.0 with the GoFlex Desk, normally $40, for free. Paragon NTFS lets you write to NTFS partitions as seamlessly as you’d write to a HFS+ partition in OS X. Just install the driver, reboot, activate, reboot once more and you’re good to go. There’s no performance impact vs. writing to HFS+ partitions.

You can also apparently activate it on multiple computers, so you can use it if you’ve got a Mac/PC household with multiple Macs.

3TB Internal Drive Performance - Nothing to Get Excited About Yet USB 2.0, 3.0 and FireWire 800 Performance
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  • mxnerd - Monday, August 23, 2010 - link

    10 years ago Seagate is all about quality. Not any more. Every retail drives ( more than 5) I bought from Seagate in the past five years gone bad before the 5-year warranty.

    The problem with Seagate drives? They are too hot.

    WD only gives you 3-year warranty for their drives, but I'm buying them exclusively now.
  • mewgirl - Monday, January 31, 2011 - link

    WHY WOULD ANYONE WHO AS ANY BRAND KNOWLEDGE EVER BUY A WD EXTERNAL DRIVE??!?
  • Sottilde - Monday, August 23, 2010 - link

    Hard to believe the engineers could be thick enough to put a mesh grille on the side for looks only, without providing any actual ventilation. A major oversight IMO, especially if you tend to pound on your hardware.
  • Indigo64 - Monday, August 23, 2010 - link

    I realize this site and its standing on the web, but Google's test results show that hard drive temp isn't a factor for failure rates - at least not in the same manner in which people get all uptight about it.

    I have a laptop at home where the hard drive runs constantly around 50*C and it hasn't ever failed on me. I have a desktop system that has drives that run below 40*C and it's gone through three already.

    "One of our key findings has been the lack of a consistent
    pattern of higher failure rates for higher temperature
    drives or for those drives at higher utilization levels.
    Such correlations have been repeatedly highlighted
    by previous studies, but we are unable to confirm them
    by observing our population. Although our data do not
    allow us to conclude that there is no such correlation,
    it provides strong evidence to suggest that other effects
    may be more prominent in affecting disk drive reliability
    in the context of a professionally managed data center
    deployment."

    Interpret how you will, but if Seagate says this drive is fine without any active cooling, then why do people need to ding the drive for this "oversight"? It's all perceived performance stats in the PC realm - if it's hot, cool it down. If it's cool, don't bother it.
  • GeorgeH - Monday, August 23, 2010 - link

    I don't have it in front of me, but IIRC the temperature range of that Google study was something like 10-50C, and they found that the sweet spot was 30-40C. 60C+ (as in this Seagate drive) isn't a "perceived" problem, it's a measurable one; re-read the paragraph where Anand found transfer rates dropping by 60%+ as the drive went into that range.
  • wiak - Monday, August 23, 2010 - link

    ooh the irony ;)
  • conwayboys - Monday, August 23, 2010 - link

    Never ceases to amaze me why computer and drive manufacturers do not design cases with natural convection, struck me the other day at work when the IT boffins had a major crash due to a faulty fan in the server room. WTF there were three of them standing around designing a new air conditioning system for the server room. I got the step ladder and removed 4 panels from the false ceiling to allow the heat to escape into the roofspace, instant temperature drop, so why cant we employ the same thinking to computer cases and drive cases vent the top and the bottom ensuring hot air rising will pull cold air in from the bottom, obviously spillage issues with moisture getting in the vents, so the vents can be on the sides near the top with the fins slanted downwards still allowing hot air to escape.
  • compuser2010 - Monday, August 23, 2010 - link

    32-bit Windows 7 also supports GPT. However, only for *data* disks/arrays; even if the capacity is less than 2 TB. Formatting using GPT can be done in "Computer Management."

    2 TB may seem like a huge amount of memory to some. But it is an increasingly paltry amount of memory for those who edit video (especially uncompressed) and who work with Blu-ray Discs (copying a disc to another disc, copying discs to a computer, authoring discs, leaving those disc projects on the computer for a while, etc.).
  • Randomblame - Monday, August 23, 2010 - link

    oh wait that was ram... still. I could use 3tb right now but 5 platters - that's too many. I'll be waiting. My current setup is 3 500gb seagate baracuda 7200.12s in raid 0 backed up by a 2tb cuda. That way I've got only 3 platters spinning for low noise, reliability, and high data density. Though this thing uses 600gb platters which is nice I think I'll wait a bit maybe we'll get some higher data density per platter while we're waiting for microsoft and motherboard vendors to get this 2tb cap fixed.
  • futbol4me - Tuesday, August 24, 2010 - link

    anyone know? i have an external 2.5" drive hanging off my apple extreme router that spins 24/7 but was wondering if newer external drives have some power savings features.

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