Final Words

The new signal strength visualization in iOS 4.0.1 is simply going to be more honest with iPhone users. Whether that's going to result in customers confused about why their phone performs "worse" after the update or simply get really mad at AT&T remains to be seen. In the area of Raleigh, NC that I live in, it's tough to get better than -90 dBm on AT&T without driving a few miles away. Even then you're only at -80 dBm at best. I literally have to drive for about 10 minutes to see a fifth bar on the iPhone 4 now in my area.

Not everyone will like the new bars but you can't fault Apple for being more honest with its users. We'd still prefer if Apple allowed all users to see a numeric readout of their signal strength if they desired, but this is a step in the right direction for transparency at least. Unfortunately, that's only part of the problem.

Yesterday Microsoft’s COO referred to the iPhone 4 as Apple’s Vista. I’d actually take that one step further and call this whole situation Apple’s first Microsoft moment. And I don’t mean that in a bad way towards Microsoft, but rather that as a result of Apple’s own great success, it is now susceptible to the sort of fire that Microsoft has been for years.

When Apple had issues with battery life in Snow Leopard, CPU utilization while playing MP3s in Mac Pros, or even SSDs in 2nd gen unibody MacBook Pros the backlash just wasn’t there. While Mac users care about having problem-free hardware, there simply aren’t enough users to really create the angry mob that has happened in iOS land. Well there are a ton of iPhone users out there. This isn’t going to be the last time that Apple feels the heat.

A large part of it is Apple’s fault. At any company that regularly introduces new products there’s this concept of regression testing. It’s particularly prevalent in technology companies that have to deal with things like driver updates. The idea behind regression testing is to make sure that anything new you introduce doesn’t break anything that previously worked fine. While the iPhone 4’s antenna tradeoff is largely acceptable if you live in an area with good reception, if you don’t then it quickly becomes a problem. This combined with some of the other Apple follies I mentioned above leads me to believe that Apple simply needs to test more. This is something I’ve asked for in previous Mac articles.

And Apple honestly should have been more willing to discuss the issue publicly than it has been. There's no reason Apple couldn't have come public with its own testing showing the same results we showed in our iPhone 4 review.

The phone itself delivers better battery life than anything else in its class, has good performance and a wonderful screen. Whether or not the antenna design manifests itself as an issue really depends on AT&T’s coverage where you’re using the phone. As a result, AT&T can also share in the blame here. As I mentioned in our EVO 4G review, Sprint and Verizon appear to have slower data rates but more consistent coverage wherever I use them. In comparison, AT&T generally offers higher peak transfer rates but reception that varies more wildly.

Criticism that isn't constructive is rarely useful, and as we’ve just shown there are things that Apple can do to address the issue today. Using a bumper the iPhone 4 behaves no differently than the 3GS. Hold the phone as tightly as you want with a bumper and it’ll lose as much signal as a 3GS or Nexus One. Put some sort of insulating coating on the stainless steel band and you’ll significantly reduce, but not eliminate the issue.


Apple iPhone 4 with Bumper Case. Image Courtesy of Sarah Trainor.

The third option would be a redesign of the phone’s internals, potentially even taking a step back to something more reminiscent of the 3GS’ antenna design. I’m not sure this is necessary because of the options on the table today.

Our original assessment still stands: Apple should provide free bumpers to iPhone 4 customers. Nickel and diming is never the way to maintain a loyal customer base. Introducing a non-conductive antenna band and replacing existing phones in the market also makes a lot of sense, assuming Apple has found a way to do that. Apple planned a press conference for tomorrow to talk about the iPhone 4 and presumably these issues. In a little over 24 hours we'll find out how Apple views the situation and what it plans to do about it.

Mitigating the Problem with Tape/Gloves
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  • MichaelEmpire - Sunday, July 18, 2010 - link

    If anybody can suggest the way or utility to have indicator in DB ? Other than resore from the previuose jailbroken phone.

    Thank you.
  • 386DX - Sunday, July 18, 2010 - link

    Great job once again. While your look at the iPhone4 and its antenna issue is fairly complete there is one more thing I and I'm sure others would be interest in. We know that the bumper appears to fix the antenna issue with the iphone 4 but it would be interested in seeing if using a bumper has any effect on the battery life. Looking at the original iPhone4 review comparing battery life I can't help notice that the 4 has a 16% higher cappacity battery but only gave 12% running time when using wifi over the 3GS. Yet when it came to 3G and talk time it gave 38-58% more running time. This leads me to believe the gain in battery life is mainly due to the external antenna design (allowing the phone to use less W to maintain signal). I wonder if using a bumper would affect battery life possibily because the phone may need to run the transmitter at a higer power to maintain the same signal.
  • tzikis - Sunday, July 18, 2010 - link

    Hi Brian, sorry to bring this up again, but the link you provided does not mention the width of the tape. Could you please measure it and let us know what is the proper width for a tape that will perfectly fit the iPhone?
  • dsj123 - Monday, July 19, 2010 - link

    Thanks very much for all the effort to do the iPhone4 review(s); very much appreciated!
  • The0ne - Monday, July 19, 2010 - link

    I'm seriously laughing my ass off just reading the comments for the review. It is clear we have tons of consumers that can and will "live" with just about any crap that they can't find themselves to peel away from. I'm always amazed at this phenomenon. It's got to be the greatest mystery ever.

    And it is astoundingly clear most members have little to absolutely NO CLUE how RF testing is carried out, nor apparently does Anandtech. This is why writing something that is not consistent and bias persuades the masses of readers to believe what they don't even know in the first place. All they know and want to believe is that Anandtech, or in this case, Anand and Brian said it's AT&Ts fault, REGARDLESS that others AT&T phones do not have the issue nor require any special tape/cases.

    Look how many loyal members you have supporting you when they really don't have much experience or expertise in the engineering, including RF, field. As one of the original poster stated, this is so bias it's not even funny. An article detailing how to scotch tape the iphone to normal working conditions while at the same time claiming it's the providers fault? You have got to be kidding me. Unbelievable but not surprising I guess.
  • v12v12 - Tuesday, July 20, 2010 - link

    1) I'm lmao bc of all the boasting and bellowing about numbers and credibility of "engineering" regarding this article that YOU, yes YOU haven't even shown you can grasp nor expand our knowledge base on the subject lol.

    2) STFU and prove you know more than what the article's OP(s) have stated, or GTFO?

    3) Again you have ZERO proof of your claim, even when you try and disparage other's; you are the clown here until so forth.

    4) Everything you've stated thus far is 100% conjecture, speculation and BASELESS w/o PROOF.

    5) WAITING FOR PROOF of your claims, kid... Lets SEE just how much you actually know... Or as said—STFU + GTFO.

    So... just WHO really doesn't have an understanding of the RF/Engineering field; apparently you haven't shown any either... laughing my ass off.

    Kthxbye.
  • Janet55 - Monday, July 19, 2010 - link

    hmm, I read the news "Live from Apple's iPhone 4 press conference".
    Dude. I'm 99% sure there will be no recalls or h/w fixes. Like some dude called it, they'll say
    1) 99% phones are okay
    2) 1% suffer from that issue, which still makes us the best and greatest
    3) we're giving you free/discounted bumpers so worship us forever
    While I love their products, of course I do hope Apple steps up on the iPhone 4 improving as soon.
    The iPhone 4 tempting features, HD Video Recording and lovely pictures you're surprised in iFunia iPhone column
  • tlindaas - Tuesday, July 20, 2010 - link

    It seems the iPhone 4 gets better overall reception compared to other phones because of the large, exposed, external antennas, but at the same time this alternative design means is is more sensitive to the disturbances from human hands.

    What I would like to know is this: When holding the iPhone 4 as badly as possible, is it better or worse reception-wise compared to holding a "normal" phone as badly as possible, under poor conditions?

    If a normal phone start to drop calls in the 107-113 dBm range, and the iPhone 4 hold the calls all the way down to -121 dBm, shouldn't this imply that deathgripped iPhone 4s gets roughly the same reception as deathgripped normal phones? Point in case: HTC Nexus One, which drops 10 dBm held naturally, compared to 20 dBm for the iPhone 4:

    http://www.anandtech.com/show/3794/the-iphone-4-re...
  • viewfly - Tuesday, July 20, 2010 - link

    Brian & Anand:

    Great fair review guys. I too can display RSSI in dBm in my iPhone 4: it was passed down from my 3G ->3GS and now IP4 with iTunes. I also examined data speeds with speedtest.net.

    My results. Have you seen the same?

    1. I'm right handed and don't normally do a tight grip. I have a bumper, but I can place my fingers anywhere on the metal SS band (except lower left 'sweet' spot) and see no change in data speeds or RSSI.

    2. I can take my thumb and index finger and bridge the gap above and below, with no adverse effects...only when I place my finger directly on the gap is there a problem ( 20+ dB loss). Also, placing a finger directly on the top gap (by earplug) produces no effect. The top gap also separates the two antenna, just like the lower gap. Interesting that it has no effect.

    3. When in a lower RF signal range ( -110 to -95 dBm) I can see data stop and loss of 22 dB when placing my finger directly on the lower gap...my fingers elsewhere, or even a few mm's near the gap have no great effect.

    4. When in a hight RF signal range ( -41 to -78 dBM) I see NO data or RSSI dB adverse effect at all. I had expected to see it drop by 22 dB too...but that would be ok...but instead I mostly see no change. Only once out of 10 tries did I see a dB change. I think I understand why some see to antenna issue at all.

    5. I tried kapton tape too. Just over the gap. It helped (data speeds where 850 kbps instead of 2200 kbps) and dB dropped less...but it was not perfect. I'm guessing that a coating would not help either. Only the bumper helped completely. I'm afraid many people will be ripped off buying tape from vendors...

    In general, being right handed and the phone made for right handers ( volume on left side of phone), and the way that I hold the iP4...I have really no problem going without a case. I was surprised how easy it is to avoid. Even in horizontal browsing mode...my fingers can touch the metal but avoid the lower gap.

    Maybe Apple should give people the RSSI display option...it would help give good feedback to the user...we humans are easily trained!
  • viewfly - Tuesday, July 20, 2010 - link

    P.S.

    On item 4, I meant to say that i see no effect with my finger even directly on the lower left gap when in a high RF signal area ( -41 to -78 dB). I haven't mapped out carefully the range of -78 to -95...it takes time!

    Given that the 1mm gap is only about 0.01% of the total SS metal surface area...I am finding it pretty easy to avoid. So I'm having no problem operating without a case.

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