First Thoughts

Since this is Part 1 of a 2 part series, rather than ending on a conclusion, we’ll end on some first thoughts.

In searching for an answer to our question of whether Ubuntu is good enough to convince me to switch, I ultimately have failed to find enough compelling reasons to entice me as a user to switch to Ubuntu for my day-to-day operations. I should make it clear that this is not taking price into consideration – this is only taking into account my current situation as a Windows Vista user. Ubuntu does plenty of things well and I could certainly use it for my day-to-day operations, but there are few things it does better and more things it does worse as compared to Vista, such that using Ubuntu likely hurt my productivity even after I adapted to the differences. It’s hard to fully compete with commercially developed software when you’re giving yours away for free, so I don’t consider this a surprise.

From a performance standpoint, there’s little reason to switch in either direction. As I stated early in this article performance was never a serious condition for evaluation anyhow, and the results don’t change that. Ubuntu outperforms Vista at times, but at other times it looks to be held back by compiler differences and the disadvantage of needing to play nicely with proprietary products that don’t return the favor (e.g. SMB performance). As far as I am concerned, Ubuntu performed no worse than Windows for my day-to-day needs.

Now there are some situations where performance is important enough that it can’t be ignored, and the gap wide enough to make a significant difference. In Part 2 we will be looking for these situations.

I do think there are some niches in which Ubuntu works well, where the operating system itself is the killer app. One such situation is (or rather was) the Netbook market. It’s a market that used to be dominated by Linux operating systems, including Ubuntu’s Netbook Remix. On such devices where you don’t have the resources to do anything fancy, Ubuntu’s weaknesses become less important. Meanwhile price becomes more important. However cheap copies of Windows XP specifically for the Netbook market appear to have killed this idea for now.

For what it’s worth I do have an older laptop (for guest use) that currently runs XP. For the same reason as the Netbooks, I’m considering replacing XP with Ubuntu 9.04 for the security benefits of it not being Windows. I’ve already had to wipe the machine once due to a guest getting it infected with malware.

As I haven’t gone too much in depth yet, let’s talk about user-to-user support. In spite of its user-friendly label, I have not been particularly impressed with the Ubuntu support structure. A lot of this comes down to the difficulty in finding help for existing issues, in spite of colorful names like Hardy Heron to help weed out results. Ubuntu’s Wiki, package archives, and forums all have a great deal of old information that turns up with searching. Results for 7.10 Gutsy Gibbon for example are now a historical curiosity – support ended for Gutsy back in April. Those pages and threads are largely unhelpful, and yet they clutter the search results of Google and the Ubuntu site’s search engine, pushing down more relevant information. Meanwhile the opposite is also true: results for newer versions of Ubuntu are also unhelpful.

The source of the problem comes down to 3 things. 1) Old information still exists and apparently doesn’t go away very easily. 2) Particularly for Ubuntu’s forums, they are divided up by topic but not version. 3) New versions of Ubuntu are published too often.

Now #3 is probably going to be a bit of a touchy subject, but it goes back to why we started with 8.04 in the first place. Either you’re on the upgrade treadmill or you’re not. Ubuntu moves so fast that it’s hard to jump on board. This is good from a development perspective since it allows Ubuntu to improve itself and get feedback sooner, but I don’t believe it’s good for users. A working user-to-user support system needs a lot of knowledgeable users, and the Ubuntu community is clearly full of them, but they seem to be spread out all over the place with respect to what versions they have experience with.

It’s to the advantage of less-knowledgeable users that they stick with a well-tested LTS release rather than be on the bleeding edge, but that’s not where the most knowledgeable users are. Compared to the Mac community where everyone is in sync on Leopard, or the Windows community where everyone is hating Vista and lusting over Windows 7, there’s a lack of cohesion. User-to-user support would be better served by having the community less spread out.

I have mentioned this previously, but the driver and packaging situation needs to be reiterated. While I don’t think the Linux kernel developers’ positions are unreasonable, I do think they’re hurting Ubuntu as a user-friendly operating system. The driver hell I had to go through shouldn’t have occurred, and if there was a stable API for “binary blob” drivers perhaps it wouldn’t have. The pragmatic position is that users don’t care if their drivers are open source or not, they would rather things just work. Ideals can only take you so far.

Along these lines, the packaging/repository system and the focus on it needs some kind of similar overhaul. I like how it allows updating software so easily and how easy it is to install software that is in Ubuntu’s repositories. But software that is not in a repository suffers for it. Installing software shouldn’t be so hard.

Finally, there’s the value of free as in gratis. Ubuntu may not be perfect, but I am still amazed by what it does for the price of $0.00. It’s a complete operating system, entirely for free. This is something that needs to be recognized as a credit to the developers, even if it doesn’t encourage anyone to switch.

Looking forward, coming up in the next couple of months will be the launches of Windows 7, Mac OS X 10.6 Snow Leopard, and Ubuntu 9.10. Compared to where Ubuntu stands with 8.04, there’s a year and a half of time for improvements, along with another LTS release due inside of a year. I think the new releases of Windows and Mac OS X are going to tip the scales away from Ubuntu in the immediate future, but given the lifetimes of those operating systems it’s going to give Ubuntu plenty of time to improve. This is something we’ll take a look at first-hand with Part 2 of this series when we look at 9.04 and more.

As a parting thought, we’d like to hear back from you, our readers, on the subject of Ubuntu and Linux in general. We’d like to know what you would like to see in future articles, both on the hardware and software side. Including some form of Linux in some of our hardware tests is something we’re certainly looking at, but we would like specifics. Would you like Linux-focused hardware roundups? What benchmarks would you like to see in Part 2 of this series (and beyond)? We can’t make any promises, but good feedback from you is going to help us determine what is going to be worth the time to try.

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  • amrs - Saturday, September 26, 2009 - link

    Your ignorance and stupidity is showing here. No engineering software for Linux? Hello? Matlab is available, Simulink is available, Labview the same. Xilinx and Altera have supported Linux for a long time and so do the smaller FPGA houses like Lattice and Actel. Mentor Graphics too. Orcad is the only one you mentioned that isn't available on Linux, but Cadence does support Linux with their Allegro product and so does Mentor Graphics with PADS and Board Station and Expedition.

  • MadIgor - Thursday, September 24, 2009 - link

    I have to disagree. You are NOT talking abut average Joe/Jane. I think that even the article author is kind of biased towards enthusiast user. Ubuntu actualy completes all needs of average Joe/Jane user, you can browse www, you can do email/scheduling, you can play games (easy non enthusiast games), you can DL pictures from your camera and edit them, you can even playback mp3/CD and video, do basic office work, all out of the box. The gnom learning curve for PC beginners is much shorter then with windows. Most of the average Joes/Janes dont install aps or peripherals by themselfs, belive me I had to install it for them many many times on Win systems (the best is "installing" digital camera: plug one wire end in camera, other in PC). Yes I agree that installing Ubuntu so that ALL is runing right may be pain in the ass, but average Joe/Jane naever install their system (not Win, nor MacOS), but when they get the PC with preinstalled Ubuntu you are done. With windows you have to worry that they will "bother" you every few months with non working system. Yes it might be nice source of income for PC technician, but not always welcome as reliability advertising (for customer to come).
    I did some instalation of Ubuntu to my customers mostly as a "safe" web/mail PC, they all where used to windows platform already, after one week of using Ubuntu even the hardest critisizer where comfy to use Ubuntu (some even asked me to install it on their home PCs), The most "problem" was: that no one can read our "excel" files. So I showed them that it has to be saved with .xls extension and voila, no more problems. I was NEVER asked for any CAD system, nor MATHLAB, not even Graphics apps, all what they used in offie was already there! Then there are home users, only complaint was that thay had windows at work, but after few houres all was fine, only kids had problems that they cannot play enthusiast games on it. My wife is running Ubuntu for three years now, with no problem. When my 62 year old mother asked me for a computer I brought her a notebook with Ubuntu, had no time to explain it comming next mornig. My mom never used a computer before (ok shooting ships on my ATARI doesnt count), next mornig I came there, she was already browsing. I asked her how did she do that and she said its easy, tap the aplications then internet and one of the apps was "internet". She even installed the snake game, Isaid how did you do that, she said in aplications section is install new aplication, then she clicked on games and then she piscked what she tought would be the game for her and then install, whas that wrong? she asked, I said NO, its right.
    BTW no one knows that they can use CLI or that there is some terminal window in Ubuntu. They are average Joes/Janes.
    Not everyone is an enthusisat with PC full of stuff that, and be honest, you dont use on dayli base.
    The truth is that Ubuntu will not be a succesfull system for enthusiast or high level profesionals until big software houses (Adobe, hallo!) and game producers will not start to port software for Linux. But that is not fault of Ubuntu or linux and again we are not talking here about majority of users (I mean Joes/Janes).
  • fazer150 - Friday, September 4, 2009 - link

    All folks who think Linux is hard. Have you tried PCLinuxOS? this is easier to install, use than Windows XP, 2003 and Vista period.
    there is no Windows hatred here, but you have to try that before you complain.
    I have access to all Windows OS at work including the latest Win 7 RC but i find PCLinuxOS easy to setup and use. Needs no special admin skills every config is GUI driven.
    Linux has come a long way from where it was 5 years ago!
  • Cynicist - Sunday, September 6, 2009 - link

    There are two things I'd like to comment on that bothered me about this article. Firstly, most regular users do not use LTS, the software is just too old and the latest releases of Ubuntu are quite stable. LTS is mostly guaranteed stability for corporate environments.

    Second, this package manager hatred is based on this flawed idea that no packages exist outside of the official repositories. A simple google search for deb packages leads to GetDeb.net, a website dedicated to providing up to date packages of all kinds of software specifically for Ubuntu. Google search too hard you say? But its even less difficult to find packages because many project sites (such as wine, featured in this article) include multiple packages for various distributions and even PACKAGE TYPES.

    Overall not a bad article. The author definitely knows technology and I'm grateful for that, but he did not seem to do much research on the actual community itself or the Linux Way of doing things. These are minor issues which will resolve themselves with time and I'm looking forward to seeing more linux articles on this site in the future.
  • cliffa3 - Thursday, September 3, 2009 - link

    I was concerned as well with the constant releases...until I upgraded the first time. I had set aside the better part of an evening because I was *sure* there were going to be plenty of headaches. I've done three such version upgrades now and am happy (not to mention shocked) to report that it's literally a one click upgrade. Simply amazing. I'm sure something will get mucked up in the future with one of the version upgrades for me...but for now all has gone amazingly smooth.

    That being the case, I have to disagree with you on the "they release too often" point. I understand it's a pain to sift through all the search results on the forums, but I also have found some older threads (sometime 3 versions back) that the same fixes work for my issue. I agree they need to tag posts with version info...that would make it far easier. Also, there's far more useful information in the (versionally-diluted) forums than I've found for any other piece of software or OS I've used. I almost don't cringe when I have a problem or issue now because I'm quite confident I can find the information without too much digging.

    I'd encourage you to upgrade versions from your current install (don't wipe) and comment on how the process goes. Maybe I've just had an extremely easy (and lucky) go of things with no problems...it'll be interesting to read your experiences. Honestly with how easy my upgrades have been, I look forward to new releases (but still give them a few weeks before upgrading...just to see the comments from other users).
  • Mem - Wednesday, September 2, 2009 - link

    Very good read as usual,personally I like to see Kubuntu reviewed at some point(I hear Kubuntu 9.10 is due in Oct) ,as you know its the KDE version,also Gnome and KDE compared would be interesting.

    I think the main problem for new Linux users is which one to go with,sure they are all free but it can be confusing and time consuming to try them all,some are more noob friendly then others like Ubuntu/Mint.
  • lishi - Wednesday, September 2, 2009 - link

    Since you spend so many time dealing with the windows its worth pointing that compiz is actually much more powerful then what you wrote.

    Install the package ccsm-simple for more option.(like different application selector, different windows animations etc).

    Or install ccsm for the complete configuration tools. Given most of them are eye-candy there some who can improve the desktop experience.
  • sethk - Tuesday, September 1, 2009 - link

    In this sentence:
    "It’s undoubtedly a smart choice, because if Ubuntu wiped out Windows like Windows does Ubuntu, it would be neigh impossible to get anyone to try it out since “try out” and “make it so you can’t boot Windows” are mutually incompatible"

    The more common phrase is 'nigh on impossible' (as in close to impossible) or you could say it's nigh-impossible. Definitely not neigh. Sorry to point out grammar issues, but this is a pet peeve, right along with pique being spelt peak or peek (as in pique my interest).
  • v8envy - Tuesday, September 1, 2009 - link

    I've been a 100% Linux desktop (Ubuntu 9.04) user at home ever since I bought my last i7 920. Gaming, multimedia, web -- everything a typical desktop user does under Windows. The inconvenience of migrating an existing Windows install & re-activation outweighed the convenience using Linux which simply booted and worked on the new hardware.

    Yes, there are times where you must fire up Google and search for solutions, some of which are commands to be pasted into a terminal window. Yes, sometimes you need to upgrade software packages (Wine is horribly out of date for instance).

    On the other hand, with Windows you get apprximately 1,337 updaters which run on startup, virus checkers, malware checkers, browser parasite checkers, firewalls, DRM and misc layers of barnacles which accumulate the longer you use the system. Thankfully the gathering of cruft is not a bane on the typical Linux system yet.

    Try 9.04 and see if it is more to your liking. LTS means nothing when most open source problems are "supported" by simply upgrading to the latest software.
  • trexpesto - Monday, August 31, 2009 - link

    "linux" is "niche" spelled inside out and backwards


    ..in rot13.

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