Messaging Done Right

The iPhone perfected text messaging, but as I wrote in my 3G review - the AIM app just plain sucked. It did bring AIM to the iPhone, for free, which was nice but the app proved to me that although the iPhone needed the app store, it also needed Apple to develop apps for it.

Palm wins again with its messaging app. The app is aptly called Messaging and it handles much more than just SMS:

The Messaging app is used for text messages (SMS), AIM and GTalk chats. Of course you can also use ICQ over AIM so we can count that as a fourth option. The real shiny part of the Pre’s Messaging is its ability to switch between all of these mediums in a single window.

Here’s where Synergy is very cool. The Pre knows that Michael Andrawes has a mobile phone that I can text, but it also knows that he has a GTalk account and an AIM account.

When I’m talking to Mike I can start texting him, then if I see him online I can switch to AIM or GTalk. My chat history is saved even as I migrate between services; to me, it just looks like I’m talking to Mike; the Pre (and I) don’t really care via what medium the communication happens, I just care about when it happened.

Now Mike has an iPhone 3G, so he doesn’t really see the awesomeness of what’s going on while I’m talking to him. As long as I’m not inconsiderate with my messaging, I should always catch Mike where he expects to talk to me.

Just like Synergy, there are some issues with the Messaging application.

For starters, there’s no way to set a default way of communicating with a person. If Mike hates using AIM but loves GTalk, there’s no way for me to prioritize the latter. Secondly, the system isn’t smart enough to default to AIM/GTalk if Mike is on one of those services and default to SMS if he’s not.

If I’m having a conversation with Mike and he has to head out, I’d like the Messaging app to recognize that he has logged off and switch the chat mode to SMS if I need to reach Mike while he’s gone.

There’s also currently no support for things like MSN or Yahoo Messenger, but between AIM, SMS and GTalk I’m able to talk to a good number of my contacts (as a sidenote, isn’t it strange how very regionalized the various IM protocols are?).

There’s no excuse for Apple not having offered iChat on the iPhone by now. If you do a lot of IMing from your phone, you’ll love the Pre.

While you can’t multitask within the Messaging app (e.g. I can’t have two cards each with a different IM conversation open at once, although you can have multiple conversations open at once), you can at least multitask in other areas while you’re using the app. For example, I can be browsing the web while I’m talking to someone over AIM without logging out. It seems simple, but it can’t be done on the iPhone today (iPhone OS 3.0 fixes this, somewhat, by allowing background notifications).

With Our Powers Combined The Poor Man’s iPhone?
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  • TheProf - Saturday, June 20, 2009 - link

    That's because to most non-PhoneGeeks, a good interface to a feature is more important than the feature itself. Usability trumps power in most if not all cases.

    If a feature is too hard to find or too hard to use, it might as well not exist, for whatever values of 'too hard to find' or 'too hard to use' apply. "pack[ing] as many features into a phone to make it a powerful device" may appeal to tech geeks, but it doesn't fly with the broader computing audience, let alone the general public.

    That's the true overriding 'feature' of the iPhone and the Pre; they take features that existed in previous phones, but were so complicated that hardly anyone used them, and made them things that a much broader audience actually *enjoy* using.
  • cplusplus - Friday, June 19, 2009 - link

    Now I'm not actually expecting a G2 review at any point, but Android is only brought up twice in this whole review? The G1 has been out for 8 months and already pulls from the cloud (Google natively, and I believe it can pull from Facebook) and has multi-tasking. Two of the things you say you really like about the Pre. The G1 isn't as good as the iPhone (for the most part), and I know that, but the G2 is supposed to be much better, and I would like to see how Android stacks up against webOS, at the very least.
  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    I played with the G1 while writing this review, while I think the OS has some definite promise - the current hardware is just disappointing. Multitasking has been around long before any of these phones, yet it was the Pre's interface and relative quickness that made it a very desktop-like experience. The next-generation of Android based phones will hopefully deliver a full set of gestures and better performance; I think that would be the appropriate time to look at a comparison.

    To my knowledge, Android doesn't natively handle Facebook integration and has no mechanism for removing dupes between Gmail/Facebook contacts on the fly. Google (Android) is closer than anyone else (other than Palm) right now though.

    Take care,
    Anand
  • mrhumble1 - Friday, June 19, 2009 - link

    This is kinda disappointing, Anand.

    You are saying the G1 doesn't cut it simply because of Facebook integration??

    Newsflash... plenty of people (and phone geeks) don't care one bit about Facebook. That's a terrible reason to knock the G1.

    As for hardware, the G1 shouldn't be judged only for its hardware. The G1 is all about Android.

    The G1 has PLENTY of functionality that most review sites completely ignore. Does the iPhone (or Pre) have widgets? Do either of these phones have skins/themes/ or home screen replacements that include custom icons/backgrounds? These features greatly enhance the customization/usability options of the phone yet nobody seems to care.

    I use apps every day on my G1 that Apple would never allow on the iPhone. The Pre may have great synching capabilities, but it has a similar notification bar like the G1 yet nobody gives the G1 credit.

    You say the Pre gives a better "desktop experience" but the G1 is EXACTLY like using a laptop. I have the icons where I want them, I use the app tray like the Start button (XP), I have shortcuts to every function I could want, and separate home-screens for each category of app (Home, Settings, Games, Contacts, Multimedia, etc.), I have widgets set up on the various screens that provide me with information and functionality (from weather to wireless settings)... the list goes on. I haven't even mentioned the browsers which are excellent.

    I often jog with my G1. Here's what it does for me:

    -I open one app that plays streaming internet radio (over stereo bluetooth)
    -I turn on the GPS and use another app to track my workout. The app reads back my elapsed time and distance aloud so I don't have to interrupt my music or look at the phone to check my stats. Then, when my run is done, it uploads the info and emails me a summary of my workout which includes a map and detailed stats regarding time and distance.

    Can the iPhone/Pre do that? The iPhone can't even run 2 apps at once!

    Android is not a small player in this game. Let's give it a little more credit, ok?

    J
  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    I think this is the key point we differ on:

    "As for hardware, the G1 shouldn't be judged only for its hardware. The G1 is all about Android. "

    I agree that the G1 is nothing without Android.

    I agree that Android is extremely important.

    But where we disagree is the value of the hardware. In my eyes, the G1's hardware keeps it out of the running for the top places. It lacks all of the major gestures that the iPhone and Pre support and the UI/device is much, much slower.

    Many PCs can run an impressive set of applications, but what we're looking for is the right combination of features and performance - the latter just isn't delivered by the G1. I do fully expect future versions to fix that however, I just don't believe the time is now. And I believe most of the reviews of the G1 echo my sentiments; the hardware doesn't do the software justice.

    Take care,
    Anand
  • cplusplus - Sunday, June 21, 2009 - link

    Just as a quick reply, the only reason Android doesn't have multi-touch is because they were afraid they would get sued by Apple for having it. Everyone was. It's not big news/problem because since Palm has been in the PDA game much longer than Apple, they have patents that Apple are probably infringing, too. There are cooked roms out there that show that the G1's screen is fully capable of multi-touch. Now that Palm has shown that it can be implemented without being sued, I fully expect it to show up in the 2.0 version of Android.

    http://gizmodo.com/5150354/apple-stopped-multitouc...">http://gizmodo.com/5150354/apple-stoppe...-on-andr...

    http://i.gizmodo.com/5146797/how-to-hack-android-f...">http://i.gizmodo.com/5146797/how-to-hac...itouch-w...

    http://www.engadget.com/2009/01/28/apple-vs-palm-t...">http://www.engadget.com/2009/01/28/apple-vs-palm-t...
  • Griswold - Friday, June 19, 2009 - link

    "Even the individual buttons on the Pre don’t feel as good as those on the iPhone. The ringer and sleep switches both feel cheap."

    But does the ringer switch fall off as easily as the one on my iphone? Personally, I dont care if some parts feel or look cheap, as long as they arent cheap - like the ringer switch on the iphone.
  • joos2000 - Sunday, June 21, 2009 - link

    [quote] Pinch two fingers to zoom in, move them apart to zoom out.[/quote]
    Certainly it is the other way around?
  • aileen - Friday, July 3, 2009 - link

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  • Hrel - Tuesday, June 23, 2009 - link

    no, why would it be??? That would make no sense at all.

    >>> <<< to zoom in. <<< >>> to zoom out. How does that NOT make sense?

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