Mail.app

While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.



Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.

From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.

The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.

The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.

Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.



It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.

Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.

The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.

Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.

In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.

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  • webchimp - Friday, October 8, 2004 - link

    When you compared multitasking performance on a Mac to a Windows PC, was the Windows PC also a dual processor machine?

    One of the major benefits of multiple processors is multitasking performance and it would be unfair to compare a single processor PC to a multi processor PC regardless of the particular CPU and OS.
  • insomn - Friday, October 8, 2004 - link

    "When writing an article (especially big NDA launches), I'd have around 20 IE windows open"

    IE?
    www.getfirefox.com
    20 IE windows = 1 firefox window.
  • CindyRodriguez - Friday, October 8, 2004 - link

    I'll try to only comment on the big stuff.
    Anand doesn't get the application install process at all. He's overthinking it way too much. Things don't have to be 'windows complicated' in OS X.

    In a drag and drop install, you aren't copying the "Application Installer" over to the hard drive. You're actually copying the Application its self over.

    Applications in OS X are actually bundles. They appear as binaries but they are actually directories with a hidden .app suffix on them. Select any OS X native App and control-click or rightclick on it. A contextual menu will pop up, select "Show Package Contents". This is the whole application.

    Contrary to what Mr. Shimpi said, there is no process were files are auto-magically copied to hidden and forbiden regions of your hard drive when you copy an application bundle from the installer disk to your hard drive. The application is entirely selfcontained so you are actually dragging everything over in one fell swoop. There is no disconnect because what you see in the install is what you get, a simple copy. OS X bundles are actually incredibly elegant ways to package applications.

    Some applications do require some additional files to be installed into the OS and this is where Anand was getting confused. Not all application installs in OS X are simple drag-drops. Many use more familiar installer shells. Some Drag and Drop installs also contain self repairing, Office is one example. Though the install is simply a copy, the application does require some files (like fonts for example) to be installed into the OS. This occurs when the application is first run, not when you copy the application over. On subsequent launches, if any of the required support files have been removed, they are reinstalled in much the same way. This is also a very nice feature.
  • Chuckles - Friday, October 8, 2004 - link

    With regard to your trouble opening folders and applications using the keyboard:
    Command-o opens whatever you have highlighted. I had never heard of Command-Shift-Down Arrow opening stuff before this.
  • CindyRodriguez - Friday, October 8, 2004 - link

    Argh.. I could only get through the first two pages before I was ready to pull my hair out.

    * The article is outdated even though it was published today. Apple rev'ed that machine in July.
    * G5s are expensive but so are similarly configured PCs. A dual opteron or dual Xeon from a real vendor with a real warranty will cost you just as much or more than the G5. I've actually spec'ed out dual G5s next to dual Xeons and dual Opterons and contrary to what Mr. Shimpi says.. do don't get "much more". Do it your self everyone.. but remember that a dual 2GHz isn't a $3K computer anymore.
    * Your overview of the Mac on page 2 is wrong. Apple didn't ship a Radeon 9600. The rev one shipped with a Radeon 9600Pro. That may seem like picking nits.. but I bet you'd consider is significant if I offered you a free 9600Pro or a free 9600 but not both.
    * Anand tells us in Page 2 to look at the specs to see how mediocre they are.. but he forgets to remind us that this computer is a Rev 1, not a rev 2.
    * Anand apparently didn't bother to look at Apple's new DVI monitors. He asserts that you loose the cable clutter cutting benefits of ADC but this isn't true. There is STILL only one cable to the DVI monitor. The cable breaks out to power/usb/dvi at the computer end.. in fact, Apple's new cable now includes firewire.
    * Once again, to pick nits.. the mouse cable on an apple mouse is short to plug into the keyboard not the monitor. Apple keyboards have always had pass through ports for the mouse.

    I'll try to trudge through the rest when I get time.. but it's pretty painful so far.
  • knutp - Friday, October 8, 2004 - link

    Sure there is a 2004 version of the Office pacage. Remember that this is a version only suited for Mac OS.

    http://store.apple.com/1-800-MY-APPLE/WebObjects/A...
  • KutterMax - Friday, October 8, 2004 - link

    One aspect not touched on in the review is some of the other applications included with the G5, that being iMovie, iPhoto, and iDVD.

    I'm a PC user but my wife has her own G5. She does a lot of work with digital photography and video and uses these apps a ton. They seem to work really well and integrate nicely together. $3000 is a lot to justify for a machine, but certainly these apps add some value. Further, an iMac G5, which would be about half the price, would also include these same apps and provides a little more value for the money (but only a single processor).
  • ksherman - Friday, October 8, 2004 - link

    the current version of the MS Office is 2003, not 2004... But a very god article indeed... Though i dont think ill be slapping down $3000 down for anything except a down payment on a car! :) I do agree that the slow downs that exist are crazy, given such an expensive computer. The fact that over 1GB memory is practically REQUIRED is a bit of an annoyance. But thats the price for a sexy OS!
  • sgd2z - Friday, October 8, 2004 - link

  • ThatGuyPSU - Friday, October 8, 2004 - link

    Thanks, Provia. I realized that after I hit Post Comment. Regardless, MS Office 2004 for the PC doesn't exist and probably won't since we're just about at the end of 2004. If anything, you'll see an MS Office 2005.

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