Mail.app

While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.



Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.

From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.

The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.

The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.

Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.



It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.

Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.

The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.

Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.

In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.

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  • jecastej - Friday, October 8, 2004 - link

    Sorry, they updated the review with G5 2.5, dual Xeon and dual opteron. New path:

    http://www.barefeats.com/pentium4.html
  • CindyRodriguez - Friday, October 8, 2004 - link

    I'm not looking for Anand to praise the Mac, I'm looking for a good article and sorry, i'm not seeing it. If Anand lauded praise on the Mac and got all the details about the machine and the OS wrong, I'd be complaining about that too.

    This is an experience piece, but as I said, I'd have appreciated it much more if would wrote it as a newbie then actually learned about it to comment out the junk.

    #27 Your explanation for why Apple is "forced" to make dual machines is laughable. It's merely a matter of MHz? The PPC 970 is shipping at 2.5 GHz while the Athlon64/Opteron is shipping at 2.4 GHz. AMD has Apple/ibm beat on memory performance but a 970 can perform more operations per clock than a *hammer core. They are both good chips.
    Not only that, Apple initally released the line with two single processor models and one dual, then they moved to two duals, then they moved all dual as they speed bumped 25%.
    The reality is more along the lines of.. the machine is designed for dual cpus so the cost of nearly doubling performance is minimal compared to a PC where you need a lower volume dual board with a potentially different chipset and dual ram banks for opterons.

    #22 You brought up an excellent point. With the release of 10.3, the official gcc tree had NO optimizations for the PPC 970. The IBM Design lead for the 970 told arstechnica that they modified gcc to optomize the G5 a bit like a Power4 and a bit like a G4 because it shared characteristics of both chips, but it was more different than just the amalgam of them.
    Current OS X software is horribly under-optomized for the G5. Our researchers have been using IBMs xlc and xlf compilers with real PPC 970 and G5 support and his code is way faster than gcc code. Initially they were seeing an average speed up of 30-40 percent but he recently told us that some code is running twice as fast.
  • cosmotic - Friday, October 8, 2004 - link

    You didn't compare things like ... benchmarks to the speed of a PC... Granted the Mac *feals* sluggish, look at benchmarks and real-world preeformance of things like PS Filters, rendering, etc.

    http://www.barefeats.com/pentium4.html

    Also, your forgetting that Mac's come with Firewire 800, optical audio in/out, etc. PC Workstatioins don't come with this.

    As for OS Sluggishness, Many times Apple traded performance for smoothness. How often do you resize a window or minimize or whatever and theres a redraw issue on a PC... ALL THE TIME. Not so on a mac. All windows are stored in VRAM and thats where windows draw to then are compositited. On Windows, when a window needs to be redrawn because its now visble, the OS asks the app to draw, which is far less "smooth" than on a mac. Also, compare the text on a Mac to text on a PC. The text looks a LOT better on a Mac.

    Much of the greatness of using a mac is the overall feal. Anand, how does it FEAL to use a mac over a long period of time? You dont get fustrated, things dont get corrupted, you dont need to reinstall, etc. It may not be as snappy on a clean install, but a Mac's performance doesnt degrade like a Windows machine.

    -Charlie
  • jecastej - Friday, October 8, 2004 - link

    Now the top of the line G5 2.5 ghz comes with the Radeon 9600 XT with 128 mb.

    And this site (barefeats) provides some informal benchmarks comparing the G5 2.0 with a dual opteron 2.0, price too.
    http://www.barefeats.com/g5op.html
  • Yeah - Friday, October 8, 2004 - link

    One thing that made me laugh a bit after reading the first part was how Anand mentioned how he was an old DOS guru but then went so far as to say that: I quote

    "Multi-tasking
    It is somewhat ironic that I would praise Apple for the multi-tasking capabilities built into OS X, given that the Mac OS trailed Windows in its support for preemptive multi-tasking.

    I remember working at Babbages when the first version of 'multitasking for DOS' came from a company called Quarterdeck the same people who develloped emm386 (extended memory manager for pc's and DOS) I think the name of it was DOS X windows or something like that. The reason that Microsoft came out with windows (which I also remember when it first came out after DOS 6.62). Was because the MAC system was Already Capable of running multiple programs at once and soon after, Microsoft Acquired Quaterdeck and Windows was borne. How could Anand forget that part of history? I am a PC user not a Mac user and even I know that MAC lead the multitasking industry.
  • manno - Friday, October 8, 2004 - link

    CindyRodriguez, thanks for elaborating on the program installs.

    Anand and thanks for the awesome review. I'm a die-hard cheap bastard. That's a non-biased die hard cheap bastard mind you. I still use a win 2k equipped Pentium 3 700. I'm sure I'll upgrade some day and this article is going to be the reason while I'll even consider making my next system a Mac.

    As for the people flaming the review out there I think you need to realize that he's taking the perspective of an independent reviewer, not the perspective of Apple's/Microsoft's marketing department. The purpose of the review wasn't to slam, or praise the system. (While you may have been hoping that's what it did, to justify your close minded view of the world) It was to give you an assessment of what it is to use a Mac from a PC users perspective. In addition to that he's writing to a MUCH savvier audience than most so he can take some liberty in pointing out certain caveats (like the fact that it took him time to adjust to the short cut keys in Mail) and understand that we're not going to look at them as black-marks against the system, but realize that's just him reporting the situation.

    If he had come out and told me how piss-poor the Mac was, or how Apple's Jobsian vision of the future is the new ray of hope in the computer industry, I would of probably completely ignored the article. But I found it to be a very candid review on the G5. That in it, and of itself makes it a very rare thing on the web these days. Andandtech.com, theiquirer.net and arstechnica.com seem to be part of a dwindling few places you can get good factual (not opinion based) reporting now-a-days. and I appreciate it.

    Again thanks for the review, it was extremely helpful.
  • MaxxPower - Friday, October 8, 2004 - link

    The 9600 shipped with the G5's are not full fledged PRO's per ATI specification. They are underclocked to just over 350 MHZ core plus they offer only half what the PC version offers in terms of VRAM. Keeping in mind that the non-pro PC versions of 9600 are clocked around 325, with at least 128 MB of ram, the 9600 shipped with the G5's are somewhere between a pro and a regular version.
  • Marsumane - Friday, October 8, 2004 - link

    My god, almost all of these replies are angry, frusterated, or just totally objective mac users.
  • Kishkumen - Friday, October 8, 2004 - link

    #20 - Again, what? I didn't say anything about comparing architectures. You we're arguing that PPC based workstations maintain a similar price to performance ratio for x86 workstations. That's not even close to being true. I am sure that some people do use Xeon's and Opterons for workstations, but in my experience those tend to be pretty high end and are typically used for servers such as those that powers Anandtech. It seems to me that Apple uses dual CPUs for their workstations more out of necessity to keep performance up due to an inability on the part of IBM to ramp up clock speed. Don't get me wrong, I'm a big fan of the Power PC architecture, but your equivalent price to performance argument of the two platforms is flawed.
  • brichpmr - Friday, October 8, 2004 - link

    I enjoyed the article, although I think Anand has just scratched the surface in terms of cool apps available for Panther. Also, I'm running a 1.33 ghz G4 tower with 1.5 gig ram and don't find Office 2004 to be slugish at all....keeping in mund that 60% of my work day is spent on a WinXP box. As others will remark, the current lack of malware on the Mac platform is a real differentiator that saves me time and money, and like many of you, my time is pretty valuable. I hope Anand will continue to explore the OSX experience and share his findings...it's great to have viable alternatives to what comes from Redmond.

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