Mail.app

While email is usually discounted as a light use for a computer, anyone who has a considerable amount of email to deal with would hardly agree. For me, an email client must be robust as well as stable. I've had experiences with losing an entire mailbox in the past and it's never fun.



Mail comes with OS X, but instead of being a lightweight solution like Outlook Express, Mail is best compared to the likes of Outlook under Windows.

From a functionality standpoint, Mail has all of the features of Outlook as an email tool (Address book and Calendar support are provided through separate applications). The biggest changes that I had to get used to were, you guessed it, keyboard shortcuts to perform the tasks that I was used to under Outlook. The shortcuts did take a bit of getting used to for me, but in the end, it wasn't too difficult; to send a message after you've composed it, the shortcut is Command-Shift-D; replying is Command-R; forwarding is Command-Shift-F (Command-F opens up the Find dialog box); and Command-Shift-N gets new mail.

The application itself is lightning-fast; start up time is much faster than Outlook 2003 and a bit faster than Outlook 2004. The one aspect of Mail that is absolutely an improvement over Outlook is in its searching abilities. If you have any appreciable number of messages under Outlook, you know that searching for a particular message: 1) takes forever, and 2) leaves you with a noticeably slower machine with your hard drive crunching constantly. The search function in Mail is significantly quicker than Outlook and you get noticeably fewer disk accesses to find the email that you're searching for than under Outlook. Obviously, without knowing the architecture behind how Outlook searches vs. how Mail searches, I can't say exactly why Mail is faster, but I'd venture to say that it's either OS X doing some incredible caching, or it's just a much better indexed database with a faster search algorithm. Regardless of why, the reality is that it is significantly faster on a single 160GB SATA drive than I've ever had an Outlook search be on anything from a regular IDE drive to a 10K Raptor.

The overall interface and interaction with Mail is significantly faster than Outlook, regardless of how fast of a Windows PC I compare it to. The application has no problem handling tens of thousands of emails (the most that I've had in it at one time was a little over 23,000) and after a little experimenting, I finally found out that Option-Command-Delete would permanently delete an email instead of first sending it to the Trash folder. What's also nice to know is that copying or deleting a lot of emails doesn't slow down the program significantly; it's very easy to multi-task in Mail. While it could be attributed to the fact that all desktop G5s are now dual processor systems, the application is far less prone to slowdowns than any of the dual Opteron boxes on which I'd ever used Outlook. Now, it may be possible that Mail is more multi-threaded than Outlook or it may just be a case of better caching at work in the application. Needless to say, whatever it is - it works.

Mail has a built-in spam filter and the same filtering/rules capabilities of Outlook 2004. I've found that the spam filter in Mail is at least on par with that of Outlook 2004, if not a bit better. So far, I've been pretty pleased with it; although, there have been a few false positives that I've encountered when the filter is set to the most aggressive settings.



It's very easy to get a good set of rules set up and running in Mail - the process is even simpler than Outlook and it's quite easy to prioritize rules as well as have certain rules stop processing other rules after they've completed. Overall, I'd say the application is just as powerful as Outlook as an email client, but noticeably faster.

Most importantly, all of the little things that I appreciated about Outlook were also present in Mail. Start typing someone's name/email address to which you've sent email in the past or whose name already appears in your address book and autocomplete will bring up a list of addresses that match what you've already typed. While this feature has been in Outlook for a while, what's important here is that I didn't find any of the little gems of Outlook to be absent in Mail, which means a lot for a die-hard Windows user in order to feel comfortable under OS X.

The one issue that I had with Mail when I first started using it was that there was no way to directly import an Outlook pst file into the application. There are ways around this, such as exporting your Outlook mail to another format, then importing them into another client supported by Mail, and then exporting again before finally importing into Mail. But, I decided to not deal with that and just started my mailbox over from scratch. It took me a while to get enough emails accumulated in the application before I could truly pass judgment on it, but now that I have, it gets my stamp of approval.

Stability is another aspect of Mail that I have been pleased with, but the application isn't totally rock solid. Out of all of the apps on OS X, I've probably had Mail crash on me more times than the rest, but considering that I haven't had too many crashes under OS X in general, that's not too bad. None of the crashes have ever been detrimental to any of my mailboxes; all of my data always remained intact, but just as is the case with any crash, they've always been annoying. I would say the number of times that Mail has crashed on me would be similar to the number of times that Outlook 2004 crashed on me, maybe a little less.

In the end, I'd say the best way to summarize Mail is that it's nice to see a good, fast, robust email client finally included with the OS for free.

Applications under OS X iCalendar
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  • jjf - Friday, October 8, 2004 - link

    I've always had multiple computers on my desk, be they PC, Mac, Amiga, SGI or Linux. I've been using dual CPU machines for years. The extra horsepower matters on any platform. I have both MacOS 9 and OS X on my dual G4 450. I'm in 9 most of the time because I haven't been ready to spend the money to upgrade all my Adobe apps to OS X versions. Setting up this dual G5 induced some serious lust.
    OS X is really amazing. I recently migrated a PC user to a dual G5 system - fresh from Apple. If this slick system doesn't make you feel like you're living in the future, I don't know what will. His 20" display is killer. The hard disk was fast, so fast that I was sure he'd bought a RAID. But no, it was just ATA.
    To migrate his email, I installed Eudora and imported all his Outlook Express, moved the mbox files to the Mac, then used "Eudora Mailbox Cleaner" to import the mboxes into Mail.app, then imported all that into Entourage. He wanted Outlook-like features. Worked like a champ, nested folders, attachments and all. Importing his 7,000+ photos was a snap in iPhoto. No glitches in moving all his Word documents. Alas, there's no Access for Mac.
    Another aspect not mentioned in this article is the tremendous amount of software that has been easily ported from Linux to OS X. The Mac market is no longer dependent on its own freeware community. If an MacOS 9 partition is available, OS X can run old apps. With emulators, you can pretend you're a PC. And there's no mention of how nicely scriptable most apps are. It's like the old days of Amiga ARexx, your scripts can ask apps to do almost anything. Then there's .Mac, Apple's for-pay web service that syncs your email, calendar and address book to a web or other devices.
  • T8000 - Friday, October 8, 2004 - link

    It is difficult to compare speed for mac versus pc, as the mac just feels slower. I also had several macs when they where still beige (or black) and according to this review, that experience still stands.

    When you actually do video editing or other heavy usage, the mac will not loose much speed, but since hyperthreading was introduced, pc's also keep their responsiveness under load.

    Also, since macs only come in cute design, lots of male professionals would not want to be seen behind one. A black mac could cure this, but those have not been build for at least 5 years.

    15 years ago, when the first Powerbook was introduced, Apple was ahead of its time, but today, I would say the mac can be great for first time users and for loyal Apple users, however it is just not ready for the average user anymore.
  • toocoolracing - Friday, October 8, 2004 - link

    Hi I enjoyed your article from a PC users perspective. I would consider myself an intermediate Mac user and don't really use PC's other than as required at work. Though I sometimes "fix" friends and relatives PC issues. There's more similarities than differences.

    I thought you did a nice job with the article and did a nice comparison. It can't be easy to switch to a foreign platform and delve in to it as deeply as you did with what seemed to be a pretty open mind. I love the Mac and wouldn't relish the idea of delving into Windows or Linux. I'm not a tech head, but not a novice either. Nice job and I appreciate your compliments of the Mac.
  • srain315 - Friday, October 8, 2004 - link

    I was very surprised to hear IE rated over Firefox. In my experience, Firefox blows IE out of the water! (Not just tabs, also extensions and Speed.)

    Some Googling showed me that a fast fox is a hit-or-miss proposition. For those experiencing a slow fox, I found the following link to help you tweak it: http://www.tweakfactor.com/articles/tweaks/firefox...

    Don't forget that you can type "about:config" in the address bar to change Firefox variables.

    Best of luck!
    -J
  • vedin - Friday, October 8, 2004 - link

    I have only one question. Outside of some really serious Photoshop effects, and some enconding..what's the purpose of having a dual 2.5ghz G5 if you don't use it primarily for gaming? Perhaps you spend 4 hours a day encoding and such? If so, why are you using a desktop? It just..seems odd to me to have that much power for a mundane computer. There again, I wouldn't spend more than 1500 dollars on an outragiously fast gaming machine. But I don't do encoding, I don't own Photoshop, and if I did, I wouldn't spend much time doing much with either.
  • FinalFantasy - Friday, October 8, 2004 - link

    Everyone...remember...this article was written from a non-Mac users point of view for the everyday PC people! This article was not written to be 110% correct or to please Mac people. It was written to relate to people like me who could give a squat about a Mac, but sometimes wonder "what the hell is the purpose of one of those machines?".

    Here's a simple solution to all of this guys and gals...

    Mac people stick to Mac's...

    and PC people stick to PC's

    A person who was born and raised on a PC is not going to get the purpose a of Mac. Personally I see no use for them. From seeing a friend who has a Mac and hearing her stories about it and from my knowledge of them (I'll admit, it's limited...I'm not like "Crazy" Cindy...j/k) They:

    1) Are overpriced
    2) Not nearly as easy to upgrade
    3) DON'T PERFORM AS WELL IN A LOT OF BENCHMARKS AND THE ONES THAT THEY DO PERFORM WELL IN ARE ALL BUT USELESS (I'm exagerating here)
    4) Did I say overpriced? (Price:Performance ratio is way better on a PC)
    5) Are not compatible with a lot of softwares, hardware etc (The M$ Office for Mac works like crap)

    My friends husbands Mac just got a trojan horse the other day...when more people start writing viruses, OS exploits and such for the Mac platform and the Mac's security is severly comprimised (remember security is one of the biggest draws of the Mac) no one is going to want to buy one. Period. MAC IS NOT GOING TO KNOW WHAT TO DO WHEN THEY ARE GOING TO HAVE TO START PACTHING THEIR OS BECAUSE SOMEONE ACTUALLY TOOK THE TIME TO FIND AN EXPLOIT IN THEIR SYSTEM. Macs are so useless that no one even wants to sit down and write a virus or trojan for it really.

    The only thing Macs are good for is making money and keeping it in their hands, where as with a PC it made for the "people"/users who can goto newegg.com or Fry's or BB (if you will) and upgrade their system and buy parts from pratically from any company! Any upgrades done with a Mac are done through Mac giving you a very limited selection.

    That's just my 2 cents...

    Flame away.
  • vedin - Friday, October 8, 2004 - link

  • Cygni - Friday, October 8, 2004 - link

    Ive got a 15in G4 Powerbook with Panther as my primary laptop. All of my other computers have some form of Windows or Linux on them, and most of them a combo. Ive used both Apple's and PC's for years, starting with an Apple II.

    IMHO, OS X was a huge leap forward for Apple, and the G5 also seems to be a big step in the right direction. But that doesnt mean that it is anywhere near flawless. There are some primary problems with it: the handling of files, folders, and programs is simply not intutive to me, just as Anand pointed out. Things seem really disorganized at times. There are 2 other complaints I have with MacOS X, and they are the classis complaints against MacOS. 1) Programs dont close when you close their window, and often stay running without you knowing. This has KIND OF been fixed in OS X, but it can still be difficult to tell. 2) WHERE ARE MY OPTIONS MENUS? Im not talking about the way the OS looks or handles, im talking about for programs and hardware and the like. If anyone has attempted to make a mixed Mac OS / XP or Mac OS / Linux network (especially wireless), you probably know what im saying here.

    In the end, XP has tons of problems. Just as many as MacOS. MacOS has some things that it really shines doing, but it also has some problems. XP handles lots of stuff well, but also has some problems. In the end, both just seem to be copying each other back and forth, so its probably going to a neutral middle ground soon anyway, heh.

    By the way... some Mac people like to point some things out which are urban legend bs.

    One) "Windows is nothing but a copy of MacOS." Actually, MacOS is nothing but a snatch of original work done by Xerox, with a dash of OS/2 and Amiga, and even some cross polenation with Win. Windows is a combo of the exact same stuff. Different interpretations of the same semi-stolen matterial. Nobody is "morally" higher here.
    Two) "Macs are somehow better at graphical editing/music recording." Time to lay that to rest. It was a gap in software thats now gone.
    Three) "My Mac can do anything your PC can do." Seriously, its a myth. My XP cant do everything Linux can do. So what, no OS is perfect.
    Four) "OS X is more stable than XP." My PowerBook has just about the same number of crashes as my XP computers... not very often.
  • jjf - Friday, October 8, 2004 - link

  • abEeyore - Friday, October 8, 2004 - link

    He said it at the beginning of the article, he's a Windows user. If you are choosing between OS X and Windows, it can be a tough choice. x86 is cheap, and reliable, and XP is a usable OS.

    I'm a *nix user though, and I will never, ever go back to Windows (except for games).

    Trying to get any kind of work done in Windows is agonizing. To get anything at all done I either have to contend with PuTTY (ugh!) or install CYGWIN or VM-Ware and Linux.

    OSX is FreeBSD with a pretty face. It's binary paths are slightly non-standard (as are everyones), and the old StartUpItem sytax was clunky, but in general, the only truly evil thing about it was NetInfo - which they are killing off... but then I don't like Solaris either.

    As far as Safari, it has caching issues. Rendering speed improved dramatically as soon as I disable caching, but your average user would never have found that.

    I can sympathize with his perceived disconnect from the file system, mostly because I now feel that way about windows.

    The byzantine maze of the registry with it's 10's of thousands of keys of questionable value, and the file system's seemingly non-existent organizational structure, and genuinely non-existent GUI independent index.

    Apple has always targeted low-skill users, and that has lead to its polished interface. It now has SERIOUS power behind too, and that is it's most compelling aspect (for me).

    The article was good, for what it is, but passed over much of the best that OSX has to offer. It's networking, both over and under the skin is far more robust than windows (mostly thanks to *nix), background services are nearly bulletproof, and BASH and applescript provide an incredibly powerful and flexible scripting without the terrifying security holes in VB Script.

    To be fair, the entry level skills for these features are NOT low, but like vi, or emacs, there is just no way to go back once you get there...and OS X does a very good job of managing that complexity but letting you grow into those features if you want to - or letting you ignore them without leaving the OS feeling crippled.

    Mac v. Windows is a deeply religious debate. In the final analysis, we like what we know, and changing platforms is hard no matter which way you go, because the fundamental assumptions change.

    Unless you are a die hard Windows power user, with no Linux leanings at all, I'd recommend giving OS X a look. G5's won't change the world, but they are quick, and the architecture has a solid map for future growh, even without the PPC-980 on the hoizon.

    If you want to hedge your bets, spring for an ibook, or a PowerBook. All of their new ones are respectably fast, if a little light on factory RAM, look good, have great battery life, and they hold their value amazingly well if you decide you dont like them.

    My .02

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