The Microsoft Surface Studio Reviewby Brett Howse on January 20, 2017 8:00 AM EST
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- Surface Studio
The PixelSense Display
Microsoft has been pushing display technology since the original Surface RT launched, but it is only recently that they have gotten really serious about quality displays. The Surface Pro 4 and Surface Book both feature the best displays in their class, with very accurate color reproduction and high pixel densities. The move to the 3:2 aspect ratio with the Surface Pro 3 was a game changer for that tablet, and it is great to see they have stuck with this even with the much larger Surface Studio.
There is a lot to talk about in regards to the display of the Surface Studio. First of all, it is truly a “wow” moment for practically anyone who sees it. We can get a bit carried away with talk of pixels, color gamuts, and contrast, but pretty much anyone who has seen this Surface Studio has said “wow” whether they are technical or not. The combination of a huge number of pixels, a very large display, good brightness, and the not so average aspect ratio really make the Studio stand out. The fact that it’s all in a 12.5 mm thick design is the icing on the cake.
A few pages ago, I spoke of attention to detail. There is nowhere this is more apparent than the Surface Studio’s 28.125-inch PixelSense display. It’s not a 28-inch display. It’s not a 28.5-inch display. It is a 28.125-inch display, and this size was decided upon to make sure this display can be scaled almost perfectly within Windows. It was something that would have been chosen way back at the very beginnings of the project.
Combined with the 4500x3000 resolution, the 28.125-inch display works out to almost exactly 192 pixels per inch. That may not seem like a very large number, or a very significant number, when you have smartphones with almost 600 pixels per inch, but 192 is exactly double 96. Why does 96 matter? 96 DPI is what Windows was originally built around, so if you had a display with 96 DPI, one inch on the display would be exactly one inch on a printed paper. With the Surface Studio, they have doubled the DPI so that Windows can be run at exactly 200% scaling, but keep the correct dimensions for everything on the display. When the Surface Studio was announced, the head of Surface, Panos Panay, held up a 8.5x11-inch piece of paper to the Surface Studio and showed that it was exactly the same size as the original word document on the display. None of this was an accident. Attention to detail, again.
Let’s not just glance over the resolution either. 4500x3000 is a huge number of pixels; 13.5 million to be precise. This is almost 63% more pixels than a 4K display, and just 8% under a 5K display. It’s one of the reasons you won’t see me use the term "4K" or "5K" or "8K" for displays, since it really does the display an injustice. Some people have called the Surface Studio a 4.5K display, hinting that it’s between a 4K and a 5K, but it is way closer to 5120x2880 than it is to 3840x2160, with the former having about 14.75 million pixels, and the latter only 8.3 million (and a Full HD 1920x1080 is just a hair over 2 million pixels). The Surface Studio’s display is very sharp for a desktop, and the perfect 200% scaling makes it a treat to work with. Add in the aspect ratio giving you over 50 square inches more display than a 27-inch 16:9 display, and it can start to become apparent why this display is such a stunner.
Another feature of the display that Microsoft touted at the launch event is that the Surface Studio is a wide-gamut display, with the Studio featuring DCI-P3 color space support. There is a toggle in the Action Center that lets you choose among sRGB, DCI-P3, and Vivid color modes. Each of these color targets are actually an ICC profile, and each display is individually calibrated to ensure that they correctly display each color gamut.
sRGB should be well known to our readers, but this is the most common color gamut in computing, with almost all images and web content targeting sRGB. Meanwhile DCI-P3 is a bit more complex. DCI-P3 started life as the color gamut used in cinema, with a wider color spectrum and much more green white point. In fact, cinema DCI-P3 is so green that it is almost impossible to use on the Studio. DCI-P3 was designed for low light in a movie theatre, and in addition to having a different white point, it also has a gamma of 2.4, making it not all that useful when using the Studio as a typical desktop.
But there is also this third color profile, which Microsoft called “Vivid” and you’re likely thinking, what the heck is that? Vivid is in fact the correct P3 color gamut for use on a desktop, and it’s called P3 D65, where D65 is the white point, and it has a 2.2 gamma (both of which are carried over from sRGB). P3 D65 is the same P3 color space you would find on an iPhone, iMac, or iPad Pro, and it offers the same wider color gamut, but with a white point that is white, and not green.
Microsoft did a fantastic job of adding three color gamuts to the Surface Studio, and they even made it simple to choose which one you need, but by naming two of them by their proper name, and the third by an adjective, makes it very confusing. DCI-P3 and P3 D65 are not great names, nor is sRGB, but at least a quick search on the internet would let even an inexperienced person know what they have. They really need to fix the name on Vivid, because if you had content in the P3 color space, more than likely it would target P3 D65. But unless you were aware that Vivid was correct, you may choose the DCI-P3 space which would make it look awful. Offering the cinema DCI-P3 standard is not a bad thing, mind you, but Microsoft should be directing users to P3 D65 instead, as that's the de facto standard for computers.
The added gamuts are welcome though, as is the Action Center toggle to choose the one you need, but because Windows doesn’t have proper color management, the end user needs to make the decision on which gamut to target. Microsoft needs to fix this, and fix it soon, since it is a problem that is only going to get larger as time goes on. You can run the display in Vivid all the time, but program designed for the sRGB color space will end up having the colors oversaturated. So although there are three color spaces, most people should use sRGB almost exclusively, which is a bit of a shame.
But enough preamble. How good is the Surface Studio’s display? Let’s find out.
Brightness, Contrast, Uniformity, and the Color Modes
As with any display, we test using SpectraCal’s CalMAN suite, and leverage the X-Rite i1Display Pro colorimeter for brightness and contrast readings, and the X-Rite i1Pro2 Spectrophotometer for color accuracy. For 2017, laptop displays, as well as the Surface Studio, will be subjected to a more thorough display test than in the past, with more points tested in both grayscale and saturation.
Using the colorimeter to test the display brightness and contrast gives a more accurate reading than using a spectrophotometer for this, because a spectrophotometer does not read black levels as well due to extra noise on the sensor. We test contrast at maximum brightness, and then set the display to 200 nits for the remainder of the tests.
Brightness and Contrast
The Surface Studio can get very bright, especially for a desktop. 421 nits is one of the highest brightness levels we’ve seen in a desktop monitor. Even in the most well-lit office setting, this level of brightness should be plenty for almost anyone. The contrast ratio being just over 1000:1 is also a decent result, although nowhere near the over 1700:1 of the Surface Book. The excellent contrast ratio is one of the best features of the Book, so only getting 1000:1 on the Studio was a bit disappointing, but nonetheless it is one of the higher contrast ratios of any desktop display we have tested.
For those that like to work in a dark office, the Surface Studio’s display will go all the way down to just 3 nits, which is also an excellent result. There is plenty of brightness range for anyone to find a comfortable level.
On smaller displays, such as tablets and notebooks, we don’t generally test uniformity, but it is a good thing to test on a desktop display, where the sheer size of the display can cause some real issues for a poorly designed backlight. Since the Surface Studio is edge lit, there is always going to be some issues with uniformity due to the nature of that type of backlight, as compared to a full-array backlight on a monitor.
There is definitely some drop in the white output in the upper corners of the display, as well as along the top edge. The black levels also drop here, although since it was tested with a spectrophotometer the black levels won’t be absolutely accurate. On a percentage basis, there is about 20% less light in the top right corner, and just a bit under that on the top right corner. However the rest of the display is quite a bit more uniform.
Next, the color levels were tested across the display, and here the result is quite a bit better than the brightness levels. The backlight issues in the top corners still causes some shift in color right at the edges, but overall the dE2000 across the rest of the display is fantastic for an edge-lit display.
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Devo2007 - Friday, January 20, 2017 - linkWith all the bugs of the Surface Pro 4 tablet and Surface Book, I wouldn't call either of them among the best. As for the Surface Studio, it is aimed at such a niche audience that it will probably be quite some time before we see any major issues pop up, but I won't be surprised when (not if) they do.
ingwe - Friday, January 20, 2017 - linkI have a Surface Pro 4 for work and it locks up at least once a day. Sometimes it doesn't recognize the type cover that I have. It took me a while to sort out the battery drain issue while it was sleeping. It frequently locks up while restarting. Literally the exact hardware that I want and the software just seems to be so buggy. It's a real shame.
BurntMyBacon - Friday, January 20, 2017 - linkThat's a shame. I would've hoped it would behave more like the Surface Book given the same software and similarities in the hardware.
I haven't had any issues with my Surface Book thus far that weren't a result of my own software and configuration choices. No lockups at all to this date. Some quirky behavior with Edge early on that got fixed with updates (All Win10 devices?). Abnormal pauses were reproducible on a desktop Win10 system and I've adjusted my configuration to eliminate this issue on both. Games work well enough despite not getting the latest nVidia drivers. My uncle said he had some issues with his early on, but it didn't take them long to resolve them.
I'll have to keep in mind that the Surface Pro 4 experience isn't necessarily the same as the Surface Book experience.
nikon133 - Sunday, January 22, 2017 - linkIn my experience, Surface Pro 3 is much more stable platform than Surface Pro 4.
Had a chance to use both, actually switch between SP3 and SP4 a few times. On paper, SP4 would be my choice - less heat, less fan activity, slightly bigger, better, higher res screen... a bit lighter, too.
However... I had chance to play with two SP4. One was repaired/refurbished, the other one brand new. Solid 5 months in-between, so they couldn't be same batch. Both SP4 exhibited touch-screen issues... at some point, every couple of days or so, screen would stop reacting to touch. Type cover would work. Reboot later, touch screen is back, no errors in event log to point to driver crashing or any other observable problem. This was kind of "fixed" at some point, where touch-screen would stop reacting, and then start reacting on its own, after a few seconds, as if Windows was restarting touch-screen tech/software automatically on detected problem, so no need to restart whole Surface... basically more of a workaround than real fix. Refurbished one also had problem with Halo - face recognition was a bit of hit-and-miss, even under good light. Seemed to be very sensitive to distance between camera and face, as if DoF was really shallow. The new one was much more reliable with Halo tech (software updates that were released in the meantime, or refurb had somehow flawed Halo hardware?). Both SP4 had a bit of an issue with my LinkSys ADSL modem/router which I also used as wireless AP. Arguably that part might have been down to ADSL device, but then again - two SP3 I have been using had none of these issues.
mr_tawan - Wednesday, January 25, 2017 - linkMy SP3 does not detect the type cover quite often. Not really sure if it's physical damage or software issue though. I'm considering getting a cheap chinese cover which runs on bluetooth instead of the i2c interface. Even if the connector is damaged, the keyboard should still works (downside is I have to recharge the keyboard once in a while, and have to turn it on or off manually)
Other than that my SP3 runs pretty solid, although the GPU is pretty much underpowered.
mr_tawan - Wednesday, January 25, 2017 - linkOh and since my keyboard is out of warrantee now, getting a replacement is almost the same price as buying a new one.
swaaye - Friday, January 20, 2017 - linkThe only problem I've had with my Surface Pro 4 is screen flicker when it's at low brightness. It's only a problem in a dark room when brightness is about 10%. But yeah I have heard about all the other issues people have seen with them.
Samus - Friday, January 20, 2017 - linkWe had a lot of problems with a whole batch of Surface 3's at a law office. Eventually Microsoft agreed to swap them all for Surface 4's. Problems from battery performance to two of them just outright dying.
vLsL2VnDmWjoTByaVLxb - Friday, January 20, 2017 - linkOn my Fourth Surface Book since buying one pre-order back in October 2015. I need to turn it in for a fifth one later this month. The device(s) have never worked to my satisfaction. The first three suffered from graphical glitches, crashes, wakeup oddities, and strange glitches. The one I'm on now will randomly have the keyboard/mouse stop functioning after waking up, inability to wake up, and the hinge is "loose" so that the Surface Book frequently thinks it is detached/reattached. So tired of dealing with this thing.
damianrobertjones - Friday, January 20, 2017 - linkThen get a refund and perhaps move on? After the second I'd have asked for a refund or sold it.