Final Words

When I first got the Pre I was disappointed. I expected it to be like my iPhone but better. Instead, the Pre ended up being better in some areas, worse in others, but predominantly different. The more I used it, the more I let go of my iPhone upbringing and embraced how well Palm combined the UI elegance of the iPhone with the functionality of so many smartphones before it.

Augmenting that powerful combination, Palm did a tremendous job in bringing brand new features to the table. Shame on Nokia, Motorola and the established cell phone industry for failing to do what it took Palm two years to do.

The Pre’s multitasking is one area where Palm completely trumped Apple. There are tradeoffs that Palm made but the Pre is just so much more productive (perhaps more for chatting than actual work) because of its multitasking support. There’s absolutely no reason for Apple not to embrace something similar. I’m guessing we won’t see real multitasking from Apple until iPhone OS 4.0, but there’s a lot of catch up that Apple needs to do here. If Apple had been working on multitasking since before the Pre announcement, we’ll easily see it supported in the iPhone next year. If Apple didn’t start on multitasking support until after Palm’s CES keynote, we won’t see it until 2011. Without a doubt this is a clear advantage for Palm.

Synergy is also another tremendous win for Palm that should’ve been implemented long ago by every other mobile phone manufacturer. The days of plugging your smartphone into your Mac or PC to sync it are numbered. Your friends manage their contact information in the cloud, so why not pull from their updates rather than manually manage it all on your own? It’s brilliant.

There are a few rough edges with the Pre but honestly, I have more faith in Palm to make the Pre perfect than I do in Apple to embrace the Pre’s advantages (at least in a timely manner). Look at how long it took Apple to enable Cut and Paste support on the iPhone.

What do you think is going to happen when Palm perfects Synergy? Apple now becomes the underdog and has to play catch up.

Palm needs to work on a lot unfortunately. Synergy needs tweaking, there’s no visual voicemail, limited search functionality, limited copy/paste and there’s absolutely no reason that anything should ever be slower on the Pre than on the iPhone. It’s like me writing software that somehow runs faster on an Athlon 64 than on your Core i7 system. It’s clear that Palm has a lot of optimizing left with the Pre. I’d say there’s a good 6 months of work there to get this thing perfect. If it takes any longer, I start losing faith in Palm, if it takes any less time then I start being worried for Apple.

Then there’s the issue of build quality. The Pre is definitely acceptable, but not iPhone dethroning awesome in this department. Everyone is expecting more webOS based phones to come out in the near future, well at least one of them had better feel at least as sturdy as the iPhone.

I’m less worried about the Palm Store than I am these other items. The initial excitement over hacking the Pre has got me convinced that we’ll see third party development for this phone, it’s just going to take a while to get there.

Bring me a Pre that fixes Synergy, improves performance, has iPhone-like materials/build quality, full search, full copy/paste, visual voicemail and a more mature app store and I’ll leave Apple. Until then, personally, I’ll keep a close eye on the Pre because Palm totally gets it. This is what a smartphone is supposed to be and we finally, two years after the iPhone’s release, have a real competitor both in hardware and in OS.

If you don’t want to deal with AT&T, if you need a physical keyboard or if you just want to root for the underdog - the Palm Pre is for you. If you’re on Sprint, the Pre is easily the best smartphone the network has to offer. The Pre is the embodiment of innovation and I can’t stress how important it is to support companies like that.

How Palm behaves over the next six months will truly determine how positively we should all view the company. If the Pre gets regular updates, fixing issues and expanding features then we have a real winner here folks.

Curtain Call: What Apple Needs to Do

If you have an iPhone or if you work for a certain company in Cupertino (or any smartphone maker for that matter), then the Pre serves as a blueprint for what needs to change with the iPhone.

The following abridged list is a minimum set of guidelines that need to be present in iPhone OS 4.0:

1) Real multitasking support. The Cortex A8 in the Palm Pre is significantly faster than the ARM11 core in the iPhone 3G, Apple will have the same hardware with the 3GS and thus there’s no reason not to enable true multitasking.

2) A Synergy-like sync. Palm’s idea was pure brilliance. Instead of worrying about defending your precious gestures and stopping the Pre from syncing with iTunes, I want to see a free, Synergy-like sync to Google, Facebook, etc... from Apple. And I swear if Apple uses this as an attempt to push MobileMe...

3) An improved messaging client. Along with Synergy came a much better way to communicate with your friends and contacts. Conversations, regardless of whether they are over AIM, SMS all appear in one window, in one chat history. Hello, it makes sense.

There. That’s not too difficult to do right? I’ll tell you what, I’ll even give Apple another $200 to help fund it.

Camera & Syncing
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  • casteve - Friday, June 19, 2009 - link

    Palm has said that the Pre will work with old Palm OS apps...does this mean you can sync your Pre to Palm Desktop?

    Any info regarding security features? What's the level of crypto for password lock? What level of encryption is used for Palm's cloud/syncing?
  • djc208 - Friday, June 19, 2009 - link

    I need one without a camera. I wish someone would look at non-camera phone options for those of us that can't take them to work. We're stuck with with the crap phones in the bargin bin or a very limited selection of Blackberries, and I don't really need the blackberry specific services, I just want a good phone without a camera.

    Since I'm on Sprint I'd seriously consider the Pre but the camera makes it a non-starter, and I have a moral issue with purposely breaking the camera on a brand new phone.

    Thanks for the review, but I guess I'll continue to stand outside the ride and drool.
  • one1 - Friday, June 19, 2009 - link

    You forgot to note that you can start dialing/searching for a contact to dial by simply dialing at the launch screen, or typing out a contact name. This feature is also in Palm's treo devices.

    You can see this here:">

    You missed some gestures as well, you do not need to press the home button to get to home. simply flick up from below the home button and you can get home. Flick up again, and you get the launcher. Flick up yet again and the launcher goes back down. I've rarely found a reason to press the home button.
  • Kyusaku - Friday, June 19, 2009 - link

    "The iPhone also includes a Google search box and a button toolbar on the screen by default as well. There is no room for these on the Pre so they are all nearly absent."

    In the Pre browser you have no need to go to the address bar or a search box unless copy and pasting. As long as you're not in a text field, just start typing and the browser will either Google search or go to the address you just typed it.
  • solipsism - Friday, June 19, 2009 - link

    Dear Anand,

    It appears you tested the iPhone’s WebKit browser engine from v2.x not from the latest v3.0. I know that it just came out about 30 hours ago, but I humbly request that you include the iPhone 3G v3.0 browser tests in the next article you are sure to do about the iPhone 3GS v. Palm Pre.

    Thank you for your time.

    PS: While no disk sharing is set yet they are allowing you to share your MobileMe iDisk in the future, according to this Apple Page (toward bottom)…">
  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    The iPhone 3G tests were performed with OS 3.0, I just re-verified the results this morning after getting the 3GS.

    Take care,
  • MultiCarrierUser - Thursday, June 25, 2009 - link

    Wow, nice to virtually meet you. I am siked to be able to converse with you on the blog. I am part of the Sprint Support team for the Pre when it was first released. I must say the device did very well. I gave excellent support and more of the support were help and how to's, nothing dealing with failures or wanting to return the phone. I demo the phone daily, I am even beginning to write the cool apps to add to the pre's App Store. I wanted to ask you if you could run the test between the iphone 3GS and Palm Pre' using AT&T internet and Sprint's internet only? My suggestion, wipe both phones clean and leave the programming, to ensure cache, cookies, histoy, saved, bookmarks are all deleted out of the phone. Major city test is fine, somewhere that has both At&T best and fastest data coverage and Sprint has it's fastest data coverage and time the sites being pulled up. I site that is rich; (my son loves tht site) and just see what can they really do. Anand, do you agree that the iphone has so many apps to cover up that its quicker to click an app for almost any scenerio vs having to launch the web and browse to it?
  • mjhorn - Friday, June 19, 2009 - link

    "The other thing that would be nice to have? The ability to start typing a name from the keypad screen instead of having to open up the contacts window to search for someone"

    This is an option. Go into the Phone App, click on the Menu and choose Preferences. Turn "Show Contact Matches" On. Then type away on the dialpad for names.
  • Anand Lal Shimpi - Friday, June 19, 2009 - link

    Thank you!!!

    I've updated the article accordingly :)

    Take care,
  • Cobra Commander - Friday, June 19, 2009 - link

    I just want to thank you for not swinging off of Jobs' left nut and being exceptionally objective and observant. Having just preordered my 3GS I do not expect to be disappointed as I'm jumping into the smartphone market finally but there's been WAY too many reviewers pussyfooting around stating direct, strong opinions on the finer details of Pre v. iPhone. They may have GENERALLY said the same thing from a bird's eye view but like I said: walking on eggshells, almost apologizing for commending Palm in any way.

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