The Desktop User Experience & Business Use

While we’re primarily focusing on Windows 8 as a tablet OS since the hardware we used was a tablet, we also wanted to evaluate it some as a desktop OS. As the sample tablet was compatible with Bluetooth peripherals, we were able to pull out a BT keyboard and mouse and use it like a traditional laptop/desktop environment.  With that said I’d like to preface our impressions with the following: as it stands Windows 8 is clearly focused on tablets first and Microsoft’s presentation was equally tablet focused, and it’s almost certain the experience will change before Windows 8 ships.

Overall Windows 8 is extremely jarring right now from a desktop user perspective. Metro is the Windows shell, no ifs ands or butts. Metro applications can only be accessed through the Metro shell (i.e. the Start Screen), and the Metro shell is always what the tablet will boot up into. Explorer as we know it is the Metro shell – if you kill it, you kill Metro shell with it – so at this time it’s not possible to boot up into the traditional Windows desktop. Even if you could, the Start Menu is gone, replaced with Metro charms.

So what we’re really evaluating is the ability to use the Metro shell and Metro applications with a mouse. For all the good Microsoft has done implementing multi-touch, the mouse has clearly suffered as it currently stands. Click & drag does not operate the same as tap & drag, which creates some oddities when you want to scroll around. In fact scrolling is probably the biggest oversight right now, as the Metro style dictates applications are laid out left-to-right rather than top-to-bottom. The mouse wheel will (slowly) scroll through tiles on the Start Screen, but in other places such as the Microsoft BUILD application the mouse wheel is useless. In its place you have to drag a scroll bar around, which is about as fun as it was prior to mice coming with a wheel.

Internet Explorer is particularly weird. Because it takes the full screen approach there isn’t a menu bar to speak of, and the tabs and URL bar are hidden. Invoking them requires right-clicking, with right-clicking pulling double duty as a way to open a link in a new tab and invoking the various bars. This also means that right-clicking for other purposes (e.g. View Source, etc) are unavailable.

The good news is that most of the traditional keyboard shortcuts still work, including Alt-Tab, WinKey + D, WinKey + E, and Ctrl-Alt-Esc. You can even Alt-Tab between launched Metro applications. The Start Menu search bar is also faithfully replicated on the Start Screen, so when you start typing Windows 8 will start narrowing down results of things to open. So overall keyboard users maintain much of their advantage in quickly executing applications. At the same time we’ve encountered fields that we can’t tab to, so not everything is working as it should.

While we’ve only had a short period of time work play with Windows 8 with a mouse and keyboard, at this point in time there’s not a lot to say that’s positive. Metro works well as a tablet interface, but with a mouse and keyboard it’s like using a tablet with a mouse and keyboard. Hopefully Microsoft will have a more suitable mouse & keyboard control scheme ready to go for Windows 8 farther down the line.

Windows 8 the Business OS

So far Microsoft has been focused on the consumer side of Windows 8, but business users won’t be left out in the cold. Windows 8 will also be the basis of a new version of Windows Server (also using Metro), and Windows 8 clients will have some new features.

The  business additions announced so far for Windows 8 revolve around Remote Desktop and Hyper-V. Windows 8 Remote Desktop includes proper support for multi-touch controls, so tablets and other touch devices will be able to RDP into other machines and correctly interact with them. Meanwhile Windows 8 will add support for Hyper-V (previously it was Server-only), allowing Windows clients to spawn virtualized instances of Windows through the Hyper-V hypervisor.

Microsoft also used their discussion on the business side of Windows 8 to announce that Windows 8 will support installation onto and booting off of a USB drive, allowing business users to carry their copy of Windows with them. This has been a repeatedly requested feature for many years from more than just business users, so hopefully it will be everything everyone has always wanted.

The Technical Side Of Windows 8: Cont First Thoughts
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  • quiksilvr - Tuesday, September 13, 2011 - link

    It makes no sense TO* have it
  • Guspaz - Tuesday, September 13, 2011 - link

    Well, you can hit Win+D and get the traditional Windows UI... And that illusion of the familiar will last right up until you try to use the start menu to launch something, and get dumped back into Metro. It looks like there's no escaping it.

    My work machine has two 1280x1024 monitors. 23-point text on these things is going to be enormously huge, it's silly...
  • alent1234 - Tuesday, September 13, 2011 - link

    because most servers have very few applications on them and it's dumb to hide them in the start menu. with the annoying mouse control of KVM switches this may make things a lot easier by using the wasted desktop space
  • HMTK - Tuesday, September 13, 2011 - link

    I'm pretty sure they'll include it as a Feature on Windows 8 Server for one very good reason: RDS/Citrix.
  • damianrobertjones - Tuesday, September 13, 2011 - link

    The users in work will absolutely LOVE this as they prefer things to be EASY TO USE
  • Ratman6161 - Tuesday, September 13, 2011 - link

    At work, for our end users, it is all about the 2 or 3 business applications they use. Go from XP=>Vista=>7=>8 and those couple of apps have not changed. What is so hard about clicking the icon to start the program that they need a big box on their desktop to click on instead of the old style icon. What is to be gained? How is this more EASY TO USE for this group of people?
  • UMADBRO - Tuesday, September 13, 2011 - link

    How is it not?
  • Wraith404 - Thursday, September 15, 2011 - link

    Users at work won't ever see it, any self respecting system administrator will disable this Metro garbage in group policies.
  • robinthakur - Wednesday, September 14, 2011 - link

    Agreed, Windows 7 phone could have been a contender, but everyone MS shopped it to at my old work (who already had iPhones) said it looked far too consumery and passed on the purchase. This is ironic because it integrated perfectly with our SharePoint architecture. They need to have a more corporate version...although I greatly suspect that it's too litle too late.
  • cldudley - Thursday, September 15, 2011 - link

    They all have iPhones, and THIS is too consumer-y?

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