Lookin' for Bling in All the Wrong Places

To say the Gateway ID49C is a mixed bag would be a gross understatement: the notebook feels downright schizophrenic. On the one hand, Gateway has clearly tried to produce a classier, more upscale model, and in some ways they've succeeded. Aluminum styling is always attractive, and opting to use as little glossy plastic as humanly possible is welcome in a world where major companies like Toshiba and Dell still aren't fully grasping that "less is more." Which is to say: less glossy plastic is more attractive. The ID49C is very svelte, reasonably light, and offers fine performance in a portable form factor.

The problem is that when you see the investments made into using aluminum, getting the unit slim, and for the love of whatever deity you believe in, backlighting the touchpad, you can't help but feel like the whole design is wrong-headed. Gateway's answering questions no one was asking while leaving the usual problems utterly unchecked.

I'd trade the aluminum for matte plastic if it meant a better screen, replacing the keyboard with something useful, or at least adding a USB 3.0 port. But no, instead of a halfway decent screen or even a combo eSATA/USB port, we get a backlit touchpad. Backlighting the touchpad and getting rid of dedicated document navigation controls was more important.

It's hard to be positive about the ID49C when the trade-offs are so bad, because you sit there and you see where investments were made and where they should've been made, and you watch Gateway utterly whiff with the ID49C. The notebook has a lot of wasted potential; having decent performance under the hood is nice, but the keyboard and the screen are how you interact with a computer, and if those are bad enough to make you not want to use the machine, who cares how fast it is?

Viewed within a vacuum, the ID49C's $849 pricetag is justifiable and I could see someone walking away with one. It's slim, fairly attractive, and the specs are respectable. Battery life may not be exciting, but it's still very reasonable. The performance is a bit less than the ASUS N82Jv we looked at last week, but $150 less is something to take note of. Unfortunately, while the N82Jv wasn't a clear win, at least the keyboard and touchpad were decent. Unless you happen to be one of those who like this awful keyboard design—do such people exist? Enquiring minds want to know!—that coupled with the dismal screen and lack of expandability make this a much harder sell, and you're left staring at a backlit touchpad and wondering about what could've been.

Given NVIDIA recently announced their new 400M parts, Gateway should take the ID49C back to the drawing board and make a few judicious changes. Kill the glowing touchpad, give us a backlit keyboard (with no flex or flowing island keys please), and try to find a better LCD. And while you're at it, make one of the USB ports 3.0 compatible. For that, we'd happily pay $1000, but the current pricing ultimately reflects on the fact that Gateway cut the wrong corners.

Another Dismal Notebook Screen
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  • HibyPrime1 - Thursday, September 23, 2010 - link

    Looking at the spec sheet, the visual layout of the laptop, and the price, I was actually quite interested in this one. Ugh.

    Back-lit trackpad but no back-lit keyboard? I want what they are smoking.

    How much would it honestly cost to turn this into a usable keyboard? 5 cents worth of plastic under the keyboard to help a little with the flex, maybe a total of 2 engineering hours (come on, I could design that on a napkin), and a short conversation in a design meeting. That might increase the cost per laptop of a whole 10 cents. I'd be willing to let them charge me a 1000% percent profit on that.

    To the authors of Anandtech, don't give up on the LCD bashing (when needed). Manufacturers need to hear it from somewhere.
  • vol7ron - Sunday, September 26, 2010 - link

    I'm one of those people that don't need a backlit keyboard if it means cheaper.

    If necessary, the lighting from the screen should be enough; but mostly, I can't remember the last time I looked at a keyboard when typing. I don't even look at the iPhone on-screen keyboard anymore. My fingers are just used to the positioning and the second-nature of typing.

    There are a few things that make the perfect laptop for me:
    1) Price
    2) CPU
    3) GPU
    4) Battery
    5) Size

    The other, still important factors include memory/hd capacity/performance and ports, but But backlit keys and glossy vsmatte aren't on my top-10 list.
  • xype - Thursday, September 23, 2010 - link

    The more I read the reviews here, the more I think Apple's approach is smart on many levels—even though some people complain at the lack of diversity in their laptop lineup. If you have 3 models that differ in size mostly, "fixing" a keyboard means doing so once (especially since the keyboard is the same size/layout on all models). Fixing the screen on a, say, 13" means that, while some customers get screwed if they got an older model using a bad one, you're basically fixing the 13" model. No being left with a different model with a better screen, but perhaps a differently messed up keyboard.

    Sure, it doesn't please the geek in me to be able to choose the _optimal_ model, since with just 3 different ones (I'm buying MBPs) that are mostly the same, I'll have to compromise. But for Apple it's just so much more effective—and they can spend the time focusing on getting the 4 laptops they offer as "right" as they can.

    Now, before someone accusses me of Apple fanboiism—perhaps I am one, but I'll freely admit that I know little of the product palettes of other manufacturers. The biased view I have is that each of them produces a ton of different models, trying to differentiate them with color covers and what not, and often get much less things "right" than they could get if they focused on making less models.

    Also, I'd be interested to see the comparison tables include Apple laptops, where applicable, just because I'm interested in where other manufacturers do a better job so I can go compare them in the shop (I'm sometimes asked for buying advice and yapping "get a mac!" all the time is not something I want to do if there are better alternatives out for a budget/need).
  • Dustin Sklavos - Thursday, September 23, 2010 - link

    Honestly, I know Anand and Brian both use MacBook Pros and having seen them in action I can understand why: the MBP has an excellent combination of form factor and screen quality. The screens on those are among the best I've seen on notebooks, high-resolution screens with great uniformity and viewing angles that are clearly designed for work.

    I'm not an Apple fan, I don't like their politics, and the desktop Macs are a rip-off in my opinion, but credit where credit is due...they make awesome notebooks.
  • xype - Thursday, September 23, 2010 - link

    I've been pretty happy with MacBook(Pro)s for the past 4.5 years, but without a relative comparison the comparison tables just draw a blank stare from me. So I've wondered how they compare—of all the colleagues and friends, there's not one using a PC laptop, since we're all in the same lame-hipster-web-app-and-design business... so if you say they're among the better/best screens, I'm gonna go with your experience on this. :)
  • vol7ron - Sunday, September 26, 2010 - link

    Apple has historically only targeted the high-midend market, not cutting edge technology, but not the economy scale either.

    While this is good for Apple, if everyone had a business model like this, there wouldn't be anyone competing at the upper-and-lower end spectrums; the lower-lower and lower-middle end is where the majority of the market is.

    Because Apple focuses on a niche market, they charge more. More importantly, they focus more on aesthetics and emotional marketing - trying to sell you something beyond performance/options, which is generally meaningless.

    There are products that are less expensive and kick Apple's hind-side in almost everything except battery, which is partly due to the battery technology Apple uses, and the fact that Apple uses a Linux-based OS.
  • vol7ron - Sunday, September 26, 2010 - link

    In general, given the same $$, you can get better performance elsewhere when compared to Apple.

    What you can't get is that "elitist" social recognition. ... It used to be that you also bought that superior casing that Apple is known for, but many companies are now offering artsy, slim, and sleek packaging that competes nicely.
  • Dustin Sklavos - Monday, September 27, 2010 - link

    While I agree that there's a certain "my computer's better because it's a Mac" mentality that's prevalent among Mac users, in the case of the MacBook Pro line...I still don't think you're going to find a more balanced design anywhere else. The screens on those notebooks are phenomenal. Someone else brought up HP's Envy line, and those can probably compete, but I can't think of anyone else who produces mainstream notebooks with quality, high-resolution screens.

    For what it's worth, I reviewed here the two laptops I use, and my desktop is a custom. I won't spend a dime on Apple technology. But I can see why some people would go for a MBP.
  • Ivan Karkour - Monday, September 27, 2010 - link

    Dell competes perfectly with the XPS 16, and the Adamo, but Adamo is kinda pricey.
    The Studio XPS 16 has the exact same screen as the mac book pros have. --and guess what, it's a little less expensive :)
  • seanleeforever - Thursday, September 23, 2010 - link

    MBP's screen are decent, but no where near the best in term of "high-res" and "uniformity" and "view angel".
    go check out any lenovo tablet, any HP dreamcolor 2, or fujitsu T5013 tablet for that matter.. (they are all pretty expensive (1.6k~4k) and are never on display in BestBuy, so i won't be surprised that none of you guys actual saw it in your life, especially if you are student that are not targeted audience).

    just because you are in "lame-hipster-web-app-and-design business" doesn't mean you need a good screen. apples' screen is 6 bit TN for god sake, the same part that used in NUMEROUS windows PCs (Dell M4500, Lenovo T/W510, W701/ds, Dell Studio XPS 16)... your argument is akin to say the Core 2 Duo used in Mac Book Pro must be faster than i7-960 because it was in a apple package.

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