Dell XPS 15 Conclusion: Almost There

At the end of the day, what can be said about the XPS 15 is that it’s a great looking laptop and on paper it checks all the right boxes. In practice, I’ll be frank and state that it’s been a bit of a love/hate relationship with the XPS 15, but the hate comes more from being frustrated by my inability to get consistent results. If the system always throttled (which is what happened with the previous generation Ivy Bridge XPS 15), it would be easy to point out the problem, but that’s not the case. When it runs as it ought to, the XPS 15 offers a great blend of style, build quality, performance, battery life...and let’s not forget the awesome QHD+ display. The applications on Windows may still have issues with High-DPI right now, but long-term I’d rather have a high quality display than not, and the XPS 15 gives me exactly that.

This review is possibly one of the longest of my career, at least in terms of finishing and posting it. Originally I had planned to get the review posted ASAP, but when I started encountering issues with the GPU clocks I spent a lot of time trying to figure out what precisely was going on. I really like the laptop in general, and if I hadn’t been pounding on the system specifically running benchmarks and games and checking for throttling, maybe I could have missed that. Even with that particular issue cropping up from time to time, I still like the XPS 15 more than the vast majority of laptops I’ve tested. There was a time when performance mattered more, but these days the keyboard, touchpad, screen, and overall design end up being far more important to me, and I suspect that’s true for many of our readers.

Since the first XPS 15 rolled out several years back, Dell has clearly been trying to create a laptop – and a line of laptops – that offers a premium experience. Each generation has improved, sometimes in small ways and sometimes not. This round, the optical drive has been kicked to the curb, making way for a slimmer and lighter laptop that doesn’t have to sacrifice on battery life or performance. Everything seems to be in place for the XPS 15 to succeed, and if I were personally in the market for a new laptop the XPS 15 would certainly be high up on my list. It’s just that one item of inconsistent GPU performance that gives me pause.

If you don't care about gaming but like everything else on top, the Haswell XPS 15 a great laptop and I could easily give it an Editors' Choice award. On the other hand, until/unless the need to reboot on occasion to fix the GPU and CPU temperatures (and the resultant throttling) is addressed, those who occasionally/frequently play games might be better off waiting or looking at other options. There are quite a few laptops coming out with high-DPI displays, and some may be able to top the XPS 15. Others may be lacking in the style or build quality departments but should come with lower pricing (and a caching SSD at best). Even If Dell can fix the need to reboot on occasion to get the GPU running where it ought to be, this is a premium quality laptop with a premium price, so it’s not for everyone; it is however one of a very few options that can even think of challenging the MacBook Pro Retina.

As far as competitors go, it’s pretty simple really: if you want to run OS X, get a MacBook, but if you’re happier running Windows I don’t see much point in going that route. There really aren’t many other laptops in the same bracket right now. Razer’s Blade (and Blade Pro) is close in many ways, but it has much more of a gaming slant and a higher price tag to go with it. Otherwise, you can either wait for the upcoming spring refresh of notebooks, or you can look at some of the Ultrabooks that skip the discrete GPU entirely – Toshiba’s KIRAbook and Samsung’s ATIV Book 9 Plus might be a couple to consider. Last year’s ASUS UX51VZ is another great candidate, but it needs a refresh to Haswell (and GeForce 800M perhaps?) now. In other words, there’s very little in the way of direct competition at present.

The bottom line is that this is a laptop that has style, battery life, build quality, input devices that work well, a high-end QHD+ display, and the option for a 512GB SSD, 16GB RAM, and a discrete GPU. Fix the thermals, whatever the cause – or maybe go with Crystalwell and forego the discrete GPU – and this laptop would be golden. Instead I’m left in the uncomfortable position of really liking a laptop that has a potentially serious fly in the ointment. Hopefully we can clear that up in the coming weeks.

Dell XPS 15: Battery Life
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  • tipoo - Thursday, March 13, 2014 - link

    Do the larger battery sizes change the size (do they jut out like older models) and how much do they change the weight?
  • Zoolookuk - Monday, March 17, 2014 - link

    Mmm, nice power brick - and it gets its own box too! Nice touch!
  • inperfectdarkness - Tuesday, March 25, 2014 - link

    It's thinner and lighter, but the cost, performance and features are less than that of MSI GT-60 20D-261. Dell would have done much better (in my opinion) if they'd gone with 16:10--which would have differentiated the XP15 from every other Windows laptop with > 1080p display.
  • acme64 - Sunday, April 13, 2014 - link

    You had me at the specs and exterior, you lost me at the interior.
  • Irma Gonzalez - Tuesday, April 22, 2014 - link

    To put it mildly, this is the laptop that nightmares are made of. I purchased a fully loaded custom built XPS15-9530 with 512 SSD and full high end everything for over $3000. When it arrived, it wouldn't even boot up! What a failure and I feel that I've been ripped off royally. All I get is 3 beeps, a pause, then 3 beeps and the cycle repeats itself. Stay away from this brick is my advice. See for yourself my experience as I unpacked and turned it on:
    Can you believe this? https://www.youtube.com/edit?o=U&video_id=y2-m...

    I cannot even give a review on anything else as it fails to boot up. Customer service transferred me to Tech support, which then asked "What do you want me to do?" Really, WHAT do I want? I working brand new unit. Instead after a 3 hour conversation being transferred to everyone under the sun (but on supervisor as I repeatedly asked for) I have no resolution.
  • mxruden - Sunday, April 27, 2014 - link

    Thank you very much for the great review, Jarred!
    I already purchased my XPS 15, expecting it next week. I'm planning to occasionally play games on it and was wondering, are there any changes to GPU throttling issue since the time of your review? Have Dell done anything to solve this problem during this time?
    Max
  • Zhongrui - Tuesday, April 29, 2014 - link

    Is there anyone who succeeded installing OS X mavericks on XPS 15 (9530)? Do the wireless and Audio work fine? Any information and comments are highly appreciated.
  • eanazag - Monday, May 5, 2014 - link

    I was looking at this laptop, the Blade, and the Macbook Pro Retina. Each one had some pros and cons to me. This was before the refresh occured on the Blade (new high res screen and GPU). I ended up not having enough money for any of them. If I were looking again, I'd be setting my eyes on the Blade because they fixed the screen drawback. I was still hoping for a Maxwell based GPU in the Blade that was a performance model - not what Nvidia released thus far.
  • rpagespollo - Thursday, May 22, 2014 - link

    Has someone checked the unit with a 1080p display? There is a lower configuration with a 1080p display instead of the HiDPI display.
  • sethboyardee - Monday, December 15, 2014 - link

    When will the NEXT version of this type of system be coming out? I'm debating buying one now, but if a newer/better version is coming in the next few months, I will wait.
    Also - the battery is NOT (easily) removable, is that correct? That frightens me - I prefer to lug around an extra battery.

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