Dell XPS 15 Conclusion: Almost There

At the end of the day, what can be said about the XPS 15 is that it’s a great looking laptop and on paper it checks all the right boxes. In practice, I’ll be frank and state that it’s been a bit of a love/hate relationship with the XPS 15, but the hate comes more from being frustrated by my inability to get consistent results. If the system always throttled (which is what happened with the previous generation Ivy Bridge XPS 15), it would be easy to point out the problem, but that’s not the case. When it runs as it ought to, the XPS 15 offers a great blend of style, build quality, performance, battery life...and let’s not forget the awesome QHD+ display. The applications on Windows may still have issues with High-DPI right now, but long-term I’d rather have a high quality display than not, and the XPS 15 gives me exactly that.

This review is possibly one of the longest of my career, at least in terms of finishing and posting it. Originally I had planned to get the review posted ASAP, but when I started encountering issues with the GPU clocks I spent a lot of time trying to figure out what precisely was going on. I really like the laptop in general, and if I hadn’t been pounding on the system specifically running benchmarks and games and checking for throttling, maybe I could have missed that. Even with that particular issue cropping up from time to time, I still like the XPS 15 more than the vast majority of laptops I’ve tested. There was a time when performance mattered more, but these days the keyboard, touchpad, screen, and overall design end up being far more important to me, and I suspect that’s true for many of our readers.

Since the first XPS 15 rolled out several years back, Dell has clearly been trying to create a laptop – and a line of laptops – that offers a premium experience. Each generation has improved, sometimes in small ways and sometimes not. This round, the optical drive has been kicked to the curb, making way for a slimmer and lighter laptop that doesn’t have to sacrifice on battery life or performance. Everything seems to be in place for the XPS 15 to succeed, and if I were personally in the market for a new laptop the XPS 15 would certainly be high up on my list. It’s just that one item of inconsistent GPU performance that gives me pause.

If you don't care about gaming but like everything else on top, the Haswell XPS 15 a great laptop and I could easily give it an Editors' Choice award. On the other hand, until/unless the need to reboot on occasion to fix the GPU and CPU temperatures (and the resultant throttling) is addressed, those who occasionally/frequently play games might be better off waiting or looking at other options. There are quite a few laptops coming out with high-DPI displays, and some may be able to top the XPS 15. Others may be lacking in the style or build quality departments but should come with lower pricing (and a caching SSD at best). Even If Dell can fix the need to reboot on occasion to get the GPU running where it ought to be, this is a premium quality laptop with a premium price, so it’s not for everyone; it is however one of a very few options that can even think of challenging the MacBook Pro Retina.

As far as competitors go, it’s pretty simple really: if you want to run OS X, get a MacBook, but if you’re happier running Windows I don’t see much point in going that route. There really aren’t many other laptops in the same bracket right now. Razer’s Blade (and Blade Pro) is close in many ways, but it has much more of a gaming slant and a higher price tag to go with it. Otherwise, you can either wait for the upcoming spring refresh of notebooks, or you can look at some of the Ultrabooks that skip the discrete GPU entirely – Toshiba’s KIRAbook and Samsung’s ATIV Book 9 Plus might be a couple to consider. Last year’s ASUS UX51VZ is another great candidate, but it needs a refresh to Haswell (and GeForce 800M perhaps?) now. In other words, there’s very little in the way of direct competition at present.

The bottom line is that this is a laptop that has style, battery life, build quality, input devices that work well, a high-end QHD+ display, and the option for a 512GB SSD, 16GB RAM, and a discrete GPU. Fix the thermals, whatever the cause – or maybe go with Crystalwell and forego the discrete GPU – and this laptop would be golden. Instead I’m left in the uncomfortable position of really liking a laptop that has a potentially serious fly in the ointment. Hopefully we can clear that up in the coming weeks.

Dell XPS 15: Battery Life
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  • wazx - Friday, March 7, 2014 - link

    How's Linux support?
  • jphughan - Friday, March 7, 2014 - link

    Apparently the hardest thing is getting Optimus running correctly, and battery life isn't nearly as good for some reason, but otherwise a few people on the NotebookReview threads have gotten it working just fine. I think there's even a Wiki now with instructions.
  • hasseb64 - Friday, March 7, 2014 - link

    Geezz!
    Your picture functionality in this article is below standard!
    "return to article"
    Returns me to page 1.
  • wazx - Friday, March 7, 2014 - link

    Does the CPU throttle a lot under CPU only loads?
  • jphughan - Friday, March 7, 2014 - link

    No, in fact multiple people have observed that the CPU never even drops out of Turbo mode even under high-CPU load.
  • JarredWalton - Friday, March 7, 2014 - link

    Yeah, this is one of my complaints: if the GPU is at 100% load, throttling the CPU (and GPU as well if needed) would be the smart thing to do. Right now, the CPU never throttles, and most of the time is at max Turbo if it's being used (i.e. not mostly idle).
  • yacoub35 - Friday, March 7, 2014 - link

    Bad thermals and a terribly high price for mediocre performance? No thanks. Good review though.
  • editorsorgtfo - Friday, March 7, 2014 - link

    recently i lost my password for an old dell xps and could not get in.. tried searching this website, couldnt find anything . doesnt help that forums have a different login but anyway this software worked for me http://windowsrecoverpassword.com/ if anyone runs into the same password problem for reference
  • msahni - Friday, March 7, 2014 - link

    Hi ..
    Just wished to find out if Samsung Magician with the RAPID mode would support the Samsung PM841 msata..... Would be a great enhancement if it did....

    Cheers....
  • jphughan - Saturday, March 8, 2014 - link

    The machine in 512GB form comes with the SM841 (using MLC flash), not the PM841 (using TLC flash), although newer ones appear to be coming with the PM851 (also using TLC). From what I can tell, those units are based on the 840 Pro, 840, and 840 Evo, respectively.

    Regardless, neither RAPID nor firmware updates seem to be available because Samsung does my directly support drives sold to OEMs and never to retail. Firmware updates might be available from Dell later, but I doubt RAPID will be. Then again some reviews indicate that RAPID actually decreases performance sometimes, and this SSD is plenty fast in real-world usage anyway, so I'm not worried.

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