Conclusion: So Very Close

Without having personally tested any of the ASUS Zenbooks, which at least around the "office" (disclaimer: there is not an office) are generally regarded as among the best ultrabooks on the market, I can't really speak too greatly on how the Toshiba KIRAbook measures up competitively. I can definitely tell you how the user experience measures up to the myriad non-ASUS ultrabooks I have tested, though.

The essential ingredients to any PC computing experience are the keyboard, the mouse/touchpad, the display, and responsiveness. Other factors only become relevant when they're extremes; an unusually fast GPU or CPU, or unusually high thermals or noise. When it comes to the user experience, Toshiba's KIRAbook offers one of the best you can have with an ultrabook. That needs to account for the slightly poorer keyboard quality stemming from the lack of thickness as well as the propensity for clickpads, both of which are compromises made when switching to an ultrabook. Yet Toshiba is able to eke halfway decent depth out of the keys, and the clickpad is serviceable if not mindblowing.

The big wins are the responsiveness and the display. Toshiba's SSD and healthy 8GB of RAM keep the KIRAbook running very smoothly, and the lack of bloatware is immensely appreciated. Display quality is, as I mentioned, absolutely stunning. There was also the pleasant surprise of the speakers, which are really as good as ultrabook speakers are going to get.

So why isn't the KIRAbook a slam dunk? The biggest reason is actually the price, because a starting price of $1,599 forces the KIRAbook into a class it has a much harder time competing in. If the entry level KIRAbook manages to appear in retail at $1,399 or even $1,299, it'll be a wicked deal and easily recommended. But starting at $1,599 and only going north produces some problems and throws design issues into sharp relief.

First, the lid flex is inexcusable at this price point, full stop. It's not horrible, but it's unnerving enough when you're dealing with a display as beautiful as this one is. The magnesium alloy that Toshiba is using also tragically doesn't look that great; it's not unattractive, but it looks like high rent plastic, which we can all agree wasn't what Toshiba was going for. Whether or not it's more sturdy than the aluminum alloy Apple uses (as Toshiba claims) becomes less relevant because it doesn't actually look better.

As far as the specs go, Toshiba did an admirable job and then inexplicably cheaped out with a vengeance on the wireless connectivity. Whether or not 5GHz connectivity is important may depend on the individual, but anyone spending $1.6k on a notebook probably shouldn't be using a cheap, $50 2.4GHz router and dealing with the interference of everyone else's cheap 2.4GHz routers. My smartphone does 5GHz, and a genuine dual band wireless card from Intel only adds $10 or so to the BoM, if that, so there's no excuse for this.

I also have a hard time recommending any model of the KIRAbook but the entry one. The $1,799 one is a joke; you're paying $200 just to add touchscreen capability to the KIRAbook. At least the $1,999 model (as reviewed) offers a faster processor and the expanded feature set of Windows 8 Pro, but the $200 price jumps are tough to justify.

Finally, the biggest fly in the ointment may actually be the impending launch of Haswell. If you pre-order and buy the first generation KIRAbook you're probably going to regret it in a few months; Haswell promises roughly 10% better IPC, and the low voltage models will enjoy a 2W lower TDP. It's tough to argue with better performance and less heat (and thus less noise), and hopefully in the refresh Toshiba will update the wireless card to something from the last year or two.

Is the KIRAbook a bad product? No, not at all, quite the opposite actually. But it's a good product that has a questionable price and poor timing, and that's ultimately where things go south. Price wise it's actually competitive with the PC market, but has a much rougher time competing with the 13.3" Apple Retina MacBook Pro, which actually starts at $100 less. That's the hard lesson PC manufacturers still haven't quite learned: you don't compete with Apple. You can make something that's ostensibly better than an Apple product, but if it's running Windows, you need to charge less for it. The best case scenario for the first generation KIRAbook is a fire sale after the Haswell-based refresh materializes, and that's a verdict I'm not at all happy to deliver for such a promising product.

Display, Battery, Noise, and Heat
Comments Locked

110 Comments

View All Comments

  • robinthakur - Monday, May 13, 2013 - link

    I couldn't agree more, having prepared to disagree with you over your opening salvo! On paper, Windows has many more applications available, and perhaps in a business context this would be important. I thought I would have to compromise a little when I went over to Mac but have not found I have to so far. He only thing is visual studio for SharePoint development and I run this environment in a VM with no issues. The touchpad and gestures on a MBP are so fantastic I could never go back to a PC laptop ever again, regardless of whether it is running Microsoft's latest attempt at an OS. I am used to the admiring oohs and aahs when I show them the natural momentum scrolling and the gestures , Exposé etc. and several have purchased Mac's since I got one in the team.

    I can't fault MS's advertising trying to make Windows 8 seem less threatening to consumers, they are blanketing adverts across all media I consume. They must be one of the few companies that this strategy does not work for, which leads me to think that there is something wrong in between users deciding to take a look at the Windows 8 machines available and the final decision to buy. Perhaps bad feedback from friends and trusted sources, bad battery life, lack of apps or unfamiliarity are causing this to not translate into sales, or even the fact that MS have been so absent from the tablet market that all they remember is their previous attempts at convertible tablets which failed, as did their smartphones.
  • 8steve8 - Thursday, May 9, 2013 - link

    I don't agree with the conclusion that a better laptop must be cheaper if it runs windows... the problem is more that none of the non-apple laptops are better (with the possible exception of the chromebook pixel)... they all seem to miss something here or there... usually touchpad, often keyboard or screen.. For example the power connector on apple laptops are amazing, so much better than any non-apple power connector i've seen... and actually it's pretty important since we are all constantly plugging and unplugging the device.

    I would pay the same amount for an apple quality laptop running windows, maybe more.

    but 5Ghz wifi is pretty important to me, and I cirtainly wouldn't consider a high end laptop that couldn't use it.
  • ananduser - Thursday, May 9, 2013 - link

    The Zenbook and the Sammy Series 9 are both better than the MBA in every aspect. In fact the only excellent mac Apple sells is the 15" rmbp(and even that is pretty closely matched in all areas except panel). All others are surpassed by PC laptops.
  • repoman27 - Thursday, May 9, 2013 - link

    I get that you're just trolling, but with the 13-inch MBA, for the same or less money you can get a faster processor (Core i7 3667U), larger SSD option (512 GB), more RAM (8 GB), DisplayPort, Thunderbolt (can drive two 2560x1600 external displays), better trackpad, etc. The only specs where the MBA loses are the number of horizontal pixels (1600 vs. 1440) and the number of MP for the camera (where Asus bothers to mention a number). And then of course there's all the usual places where OEMs try to hide the crap in the spec sheet and save a few pennies: does the SDXC card reader support UHS-I, what type of controller does the SSD use, how well is the display calibrated at the factory, does the WiFi solution support 3x3:3 MIMO on both 2.4 and 5 Ghz?
  • ananduser - Thursday, May 9, 2013 - link

    The devil is in the details and I admit I haven't researched all aspects that you demand. Can't answer and won't bother searching. But off the bat I will say that(to me at least) TB and Displayport mean jack. I'd rather have ethernet instead of TB and spare myself the adapter cost. I'd also demand a W8 pro license included with the MBA for the same price... oh and a touchscreen just because.
  • mhampton - Thursday, May 9, 2013 - link

    Wow, that's not even close to true. I've bought both, and the Zenbook is a nightmare to configure right (mainly the trackpad) compared to a mac laptop.
  • sweenish - Thursday, May 9, 2013 - link

    It's a statement driven by sales numbers. It's stupid consumer logic. Consumers buy cheap Windows laptops that suck, get frustrated, and then spend three times as much on a macbook. They never consider spending more on a windows laptop, because in their heads, all windows laptops are the same, regardless of price.

    My wife is a rockstar at work with her Zenbook Touch. It just never enters peoples' heads that they could also spend more money on a Windows laptop.
  • Jon Tseng - Thursday, May 9, 2013 - link

    Nice, but somewhat familiar design... KIRFabook? lol
  • heelo - Thursday, May 9, 2013 - link

    When a product has a certain amount of success it can get to the point where it defines the category, and that's what's happened to Apple with the Macbooks and the iPhone (pre-Galaxy S3).

    Apple spent a lot of time and money selling people on the idea that glass clickpads and island-style back-lit keyboards are the best, and that aluminum unibody construction was the strongest, most attractive housing available. But they did such a good job of convincing everybody, that the natural result is that their competitors were forced to adopt those features in order to compete at/near the high end. That's just the price of success.

    And while I'm somewhat sympathetic to the idea that Apple should get to "own" the look that it invented, I simply can't overlook the fact that their notebooks haven't undergone a significant design change in more than half a decade.
  • Mikhail - Thursday, May 9, 2013 - link

    Stop. Where is DisplayPort here? Premium laptop'2013 without DP? I'm dissapointed.

Log in

Don't have an account? Sign up now