Another Low Quality TN Panel

I recently enjoyed a meeting with Toshiba reps to discuss their upcoming back-to-school lineup. When asked what my biggest pet peeves were when reviewing notebooks and what bothered me the most, it'll surprise no one to say lousy monitor quality was at the top of my list.

Each time I write about a notebook with a crappy display, more and more people get irate in comments, and many of you simply write off the review. The unfortunate fact of the matter is that hardware like this is still what's prevalent in the marketplace, and that Joe Consumer either doesn't seem to care that much about screen quality or just doesn't know to ask for better. That tide may change with the rise of tablets, but there are people who see text on a high resolution screen, see that it's "too small," and just assume the screen quality is poor. So this problem persists.

Writers here have the unique luxury of being able to interact directly with representatives from the vendors producing these notebooks, and "stop giving us crappy panels" is a banner we continue to wave. In the meantime, though, understand that if we stopped reviewing notebooks with bad panels we'd be down to maybe one notebook review a month, and then you'd just wonder why we're not reviewing laptops.

With that spiel out of the way, it should come as no surprise that the Toshiba Portege R835's display is, once again, pretty bad.

LCD Analysis - Contrast

LCD Analysis - White

LCD Analysis - Black

LCD Analysis - Delta E

LCD Analysis - Color Gamut

There you have it. Apart from the Vaio Z2's stunning 1080p display (still TN and still suffering from middling viewing angles), what you see above is what the Toshiba Portege R835 has to compete with. It's a broad, industry wide issue. The R835's display isn't really any better or worse than anything else out there that doesn't command a price premium. The 1366x768 display resolution isn't necessarily that bad on a 13.3" screen, but the dire viewing angles, poor contrast, and poor color will always be.

When Apple can stuff a 2048x1536 LCD into the new iPad 2012 for just $499, it's obvious that all we really need is more volume on quality displays and pricing can come down. For that matter, we're not even looking at crazy prices for a decent bump in display quality right now. The stock 1366x768 display in the R835 can be purchased online for just $75, whereas the nicer panel in the Samsung Series 9 appears to go for around $90. Assuming that's the actual panel I've seen in a Series 9 laptop (it's far better than the low-contrast TN panels found elsewhere), $15 extra is a pittance for the improved contrast and brightness. Or how about Apple's vaunted MacBook Air 1440x900 LCD: $100 for a replacement, just $25 more than what we currently have foisted on us.

What it would take is for ASUS, Acer, Dell, HP, Toshiba, etc. to simply start shipping better quality displays for a small bump in price, and we could get rid of the "save $15 for garbage quality" mentality that we're currently living with. Many consumers may not immediately recognize the difference, but the race to the bottom is not doing them any real favors. It's another reason we're frequently inclined to recommend business laptops that cost several hundred dollars more, as the added cost comes with often overlooked items like superior build quality—or in other words, you get what you pay for.

Battery, Noise, and Heat Conclusion: Time for a Change
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  • damianrobertjones - Saturday, March 31, 2012 - link

    "I think you guys pay too much attention to the high end. Maybe you should start doing reviews on more mainstream models that people actually BUY"

    +1. The site might get a whole new flood of people paying a visit. I don;t know five people that would even THINK about spending over £600 on a laptop as it's ALL around the basement price.
  • SongEmu - Saturday, March 31, 2012 - link

    If you're in the market for a super cheap notebook, you're probably not an Anandtech regular. And even if you are, you're not reading reviews on your craptop. You're typically ticking off check boxes, i.e.:
    dual core proc
    DVD drive
    HDD > 120 GB
    X inch monitor.
    Done.

    There is nothing exciting under $600. not for notebooks.
  • ScottHavens - Friday, March 30, 2012 - link

    I saw the resolution was only 1366x768 on a 13.3" display and just skipped the rest.
  • ScottHavens - Friday, March 30, 2012 - link

    I gave in and read the rest of the review; I see that my complaint has been addressed by the author. When will it get addressed by the manufacturers?
  • rudolphna - Friday, March 30, 2012 - link

    Such snobs people are anymore. So this is basically the same thing as my previous post, but did you not realize that 99% of laptops sold to actual normal consumers are 1366x768, both in 14" and 15.6" versions? At the price point, maybe you should not complain. And seriously? 768 in a 13.3" screen isn't good enough? My my my.
  • welshy992 - Friday, March 30, 2012 - link

    768p in a 15.6 inch screen is really bad. You can't do anything useful with that. The resolution is so cramped. You can't even open an entire word document or a web page without always having to scroll. Did you not realize that 99% of laptops sold USED to have a higher vertical resolution than 768p?

    If all you do on your laptop is Facebook, watch movies, and play games, then yes 768p in a 15.6 inch form factor is fine. For spreadsheets, coding, word docs, or any other form of content creation it is not worth it. I'd rather chain myself to a desk with an external monitor like I'm doing right now.
  • Coup27 - Friday, March 30, 2012 - link

    rudolphna this is quite clearly a enthusiasts website by enthusiasts. The people who walk into bestbuy and buy a $400 laptop with a 1366x768 TN LCD with a 5,400rpm HDD and think it's great because they have no knowledge to say otherwise. These people will also not be reading Anandtech. I don't want Anandtech to read like a BBC Technology review or equivilent.

    I also disagree with you on another point. Long before SSDs we had to accept the performance from a 5400rpm HDD. Now, it's quite clear that this performance for any user who knows how to use a laptop to its potential, is crap.
  • rudolphna - Friday, March 30, 2012 - link

    Well considering that I AM an enthusiast, and I have a desktop using Anandtech recommended components (2500k, P8Z68-V Pro, Crucial M4, Fractal Design Define R3 etc) I understand the point of view. However there are enthusiasts like me, that don't need or want a high end laptop.

    My aforementioned laptop IS 768p, and I can do everything you just mentioned, perfectly fine. Sure I have to scroll. That's not really a big deal to me. Well, except coding.

    Anandtech does reviews of low end PSUs, and laptops with A6s, etc. But they do the most expensive ones they can find. Anandtech may be an enthusiast site, but it wouldn't hurt to do a mainstream review every now and again.

    YES the SSD is fast. But for what I need my laptop to do, I don't NEED one. Nor do 99% of people who buy laptops who the most intensive thing they will do is facebook games. If you keep your laptop clean and running light, as I do, I have no problems with a standard 5,400RPM drive. Granted, I'm pretty sure that Western Digitals 5400RPM drives are faster than Toshiba and Hitachis, but that' s beside the point.
  • steven75 - Friday, March 30, 2012 - link

    If you're happy with a junky, poor performing laptop, more power to you. But don't expect most enthusiasts to agree with you. It's odd that you think they will.
  • TrackSmart - Friday, March 30, 2012 - link

    I respectfully disagree. I personally don't need to see lots of reviews of the cookie-cutter $400 laptops you describe. Maybe one or two examples per year, just to set the benchmark for what you get for that price point. If one of them breaks the mold in an important way, then yes, review it. But otherwise, why bother? I can describe most of them to you already.

    That's not snobbery. I also agree that these $400 laptops it will do everything that the average person needs to do. But they occupy a part of the market where there profits are so low that there is little room for differentiation between models.

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