Conclusion: This Just Isn't Okay Anymore

Whenever I ask a vendor what the resolution of the notebook they're releasing is, the reply of "1366x768" is always tinged with either sheepishness or defiance. I'm reasonably certain that somewhere in the bowels of the HPs and Dells of the world there's a product designer who just knows that some bean counter is going to hamstring his or her beautiful design with a dismally low quality display just to save a few bucks per unit. The race to the bottom was good for democratizing technology, but that time has passed, and Apple's success should be ringing a clear indicator to these vendors: people want quality, and they're willing to pay for it. You won't ever be able to compete with Apple at their price points (as the first generation of Android tablets proved), but if you can deliver something comparable with a good display at a lower price (not hard given how much Apple inflates their prices), people will go for it.

How is this relevant to enterprise? Because despite the fact that the MacBook Pro offers virtually no allowances for business class use, it's still gaining a foothold. People are taking hits to serviceability and ease of administration solely to get a better product, and when you look at a unit like the HP EliteBook Folio 9470m, it's not too difficult to see how such a thing might happen.

The price tag for the 9470m isn't that bad for an enterprise notebook. $1,349 should get you more than 4GB of RAM, but HP did at least spring for a high quality SSD in the Intel 520. You get vPro, you get near-total user serviceability, you get a Smart Card reader, you get USB 3.0, you get docking capability, you get a fingerprint reader...really you get a heck of a lot from HP's EliteBook. As far as value goes, in the enterprise the 9470m really isn't that bad, and the potential for twelve hours of battery life is nothing to sneeze at.

It's probably not fair then that the EliteBook Folio 9470m is essentially becoming a whipping boy for problems pervasive within the industry, but despite some fantastic advances forward when it comes to the internal design and bringing useful enterprise features to the market, it's also indicative of a lackadaisical attitude possessed by both HP and by the industry at large. This chassis design is attractive, but I'm less and less enamored with it in this form factor. Like the dire panel it comes with standard, I feel like the chiclet keyboard's time has really passed.

If you can get the Folio 9470m with the 900p panel, the unit will undoubtedly be vastly improved from a productivity standpoint. Unfortunately HP's enterprise site leaves an awful lot to be desired as far as even finding that model, and it skirts the real point here: aren't we done compromising?

 

Display, Battery, Noise, and Heat
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  • B3an - Friday, March 29, 2013 - link

    Don't bother reviewing this junk in the future. It don't deserve the publicity.
  • chanman - Saturday, March 30, 2013 - link

    Speaking of chiclet keyboards, I just took a look at Lenovo's website and... when did they roll out chiclets across all their model lines? Time ones was, only the near-consumer Edges and sub 12" ultraportables had them, but it looks like its standard now, even on their W-class mobile workstations
  • meacupla - Sunday, March 31, 2013 - link

    about a year ago when all their older models were retired.

    Chiclet keys or not are really minor points compared to layout. Left side getting full keys or right side having an easy to hit enter and shift is way more important than chiclet or not.
  • JDG1980 - Saturday, March 30, 2013 - link

    Agree with everyone else - at this price point, 1366x768 TN is an absolute deal-breaker, completely inexcusable. The *minimum* acceptable standard should be 1080p IPS. You can get away with a cheap panel on a $299 bargain-basement special, but they have no place in Ultrabooks.
  • lo2dk - Saturday, March 30, 2013 - link

    useless display resolution is useless display resolution
  • antiocles - Saturday, March 30, 2013 - link

    I work inside a certain company that uses exclusively HP notebooks for the employees. It amazes me how many people will, as the first thing they do on a new computer, drop the resolution down to ridiculously low levels with badly distorted text. They don't seem to be able to read larger text, and have grown used to the distortion. I cringe every time I see someone with a nice high res IPS screen on their mobile workstation running down at these resolutions.

    We all here agree that this screen is crap and worthless, but I know there are a surprisingly large number of workers in the enterprise market that look at a higher res screen as a downside... :-(
  • StrangerGuy - Sunday, March 31, 2013 - link

    That's why bargain basement laptops keep selling, most users simply don't care and won't pay for quality.

    The real joke however is Intel thinks they can take those, put in a smaller form factor then jack up the price so much and expect to sell crazy numbers like iPhone 4 did.
  • danbi - Sunday, March 31, 2013 - link

    Let's leave the crappy display alone, no one caring about the productivity of their workers will buy such when better are available.

    But one other thing continues to amaze me -- the obsession of those PC makers with proprietary docking solutions. Not only are they vendor proprietary, but they also change from model to model, even in the same generation! What is wrong with those people? Why not just stick to something like Thunderbolt and be done???

    No Thunderbolt docks available? Then, why wait? Just build ONE Thunderbolt dock for all of your notebooks and have the market.
  • abrar - Sunday, March 31, 2013 - link

    is it possible to use a pen on this device ? (the display is touchable, right ?)
  • SteveLord - Sunday, March 31, 2013 - link

    Here's how you can tell most of those commenting do not work in an enterprise environment, much less any sort of IT. Every time a business laptop is reviewed, they immediately focus on screen resolution and never let go of it.

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