What I'd Like to See

I've done my best to cut through to exactly what Intel has said up to this point. There's a lot and very little at the same time. One thing I can take for granted however is that Intel won't be able to hit a moving target. I figured I'd end this piece with my own thoughts on what I'd like to see, as well as get your feedback as to what you'd like to see as well.

I cut the cord a while ago. What drove me to getting rid of my cable TV subscription was the fact that I simply never used it. Live TV was nice to have, but I never had the time to watch anything when it aired. Years ago I was on the opposite side of the spectrum. I had multiple DVR boxes and was all-in on cable TV. Before then I even tried adding premium channels like HBO and Showtime to my lineup. I'd always heard folks talk about how much better the programming was on those channels. And without those premium channels I was always behind the times on shows like the Sopranos or Weeds. What ultimately happened however was I didn't have time to watch all of the content I was paying for. When I had time to watch something, it was almost never live - I relied heavily on my DVR, which never let me watch my recorded content on whatever device I wanted to use. Even the content on those premium channels was surprisingly disappointing. I was paying a lot for what ended up being just one or two shows that I wanted to watch, and a lot of other content that I really didn't care about.

I was a late adopter of Netflix, but that content library gave me enough to watch during my limited downtime. I'd rely on the web for everything else. I could grab local channels over the air, but I rarely exercised that ability. For the most part, I'm fine living with this combination of Netflix and the web. I'd like everything in one place and I'd like newer content, but I'm not willing to pay an extra $50 - $100 per month to get that. Netflix is a downright steal as far as I'm concerned. At $8 per month I feel like I'm paying far less than what I should be.
 
At the same time, I understand where Netflix falls short. I can't subsist on older content alone. Every now and then I might want to watch something that was actually filmed this year. For that, Netflix needs a counterpart. Some turn to Hulu, and if you're a Hulu Plus subscriber you do at least get portability across multiple devices similar to Netflix. Unfortunately the content I want isn't always available on Hulu, and I'm not a fan of the delayed availability aspect either (waiting until the day after a show airs seems silly). Hulu has the pricing right, but the content and experience side could both use some work.
 
The ideal solution for me would be a service that contains the set of everything I care about that's not included in Netflix, extensible across all of my devices/PCs/Macs, for a monthly price substantially south of $50/month. The trick in all of this is the first stipulation: a service that contains the set of "everything I care about". Although I like basketball, I don't follow it religiously. I need the major networks, Comedy Central, perhaps the Food Network and one or two more. I need a smaller, targeted bundle. I don't mind the ability to scale up, but if Intel is really going after the cord cutters it needs to offer small steps.
 
I haven't talked about the quality aspect of all of this yet but I do believe there's a play there. TVs have gotten a lot bigger and cheaper, and quality HD projectors aren't absurdly expensive either. Getting truly high-bitrate, high-quality content that's streamable just hasn't been possible. I'd love the ability to stream > 10Mbps H.264, high quality content whenever I wanted to. I don't need it for all devices, but to be able to optionally kick into a high quality mode would start to enable some interesting high end usage models (and potentially higher revenue for Intel). Ultimately I'd love to see a situation where we can stream BD quality content when a movie launches in theaters, but that's a discussion for another time.
 
I realize I'm just one datapoint in all of this. I'd be very curious to see what you all have to say. In the comments below, share your thoughts on bundles, network/channel lineup, features you'd like to see and pricing. I can't guarantee anything, but this will at least give me good data to take back to Intel when I meet with them next.
The Backstory: Why Get into the TV Business?
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  • Conficio - Sunday, February 17, 2013 - link

    For anything than news and live events, such as sports, etc. There is no reason for any IPTC channels and line up. With hundreds or even thousands of channels to choose from it is useless to have any 24/7 program that includes a few highlights and a lot of filler.

    What really needs to happen is build a platform that can monetize a movie/show/episode per view ideally on an egalitarian price (99 cents per hour?). Remember how iTunes made the turn around for digital online music that was not pirated? It made it because it simplified the price question. One song, a buck? Yes, any song the same price! I'll always spend a dollar for a song. The same must be working on an hour of entertainment. Movies in the theater, cost mostly the same, even if they are of different length, quality of fame of cast/director. Make the online consumption the same simple price model and allow a rewind of the same show within 30 days w/o paying again (or make that lifetime).

    I can't tell you what the right price/h is but an equal price is right. May be two prices, one with advertisement, one w/o. The producers will make more money with popular shows and each show becomes its own franchise, which does nto need to live next to duds in a 24/7 lineup.

    Anything short of that is meh!
  • lopri - Sunday, February 17, 2013 - link

    But I never understood the concept of Netflix or whatever media box (Yuku?). I still don't know what they exactly do, other than maybe the let you rent movies or shows that they have in their library.

    Can one watch, say, American Idol real-time and cast her/his votes with these devices?
    Can you watch Rachel Maddow show real-time? I mean, it's a daily news show. You don't watch a day's news the next day.
    Can kids watch Sunday morning shows or Saturday morning cartoons?
    Can you watch Super Bowl or baseball games live?
    What about Academy awards or some such?

    Can one do all of the above after "cutting the cord"? This is a genuine question because I have never paid attention to this type of devices.
  • losttsol - Monday, February 18, 2013 - link

    Dear Intel,
    I'll take ESPN and Discovery Channel. My wife wants Bravo and E. I'll OTA my local channels. The cable company can choke on the rest. Make it happen. Thanks.
  • jackoatmon - Monday, February 18, 2013 - link

    Someone needs to make a device. A fully integrated solution with a content backend. Think Netflix with way more concurrent selection as an interface on a clean device that you get on a subsidized contract model like a phone.

    It would be iPhone for TV.

    Just plug it in and kabam.

    Of course we all know this is exactly what it needs to be and it is beyond question that this is what it will be. It's just a question of how long it will take Apple to make - it or someone else to wake the fuck up for once and smell the coffee and pick the low hanging fruit.
  • jameskatt - Tuesday, February 19, 2013 - link

    The biggest problem for Intel is getting the content from the studios. Sure, Intel can get the same content as Netflix. But if it is going to get first-run, original, and new content, it will have to negotiate with the studios for it.

    The biggest impediment to getting content from the studios is that CableTV Companies - such as Comcast - pay the studios BILLIONS of dollars for new content. When TV shows go into syndication, the studios expect to make BILLIONS of dollars for their product. An CableTV Companies are ready and WILLING to pay them the big bucks. After all, it is the high cost of cableTV that pays for this content.

    The problem is, Intel wants to give the studios PENNIES ON THE DOLLAR for their content. This is simply not going to fly. If the studios approve of this, then CableTV Companies are going to yell and scream and demand a similar deal. Studios are going to LOSE BILLIONS OF DOLLARS in revenue. Thus, this will NEVER happen. The only low cost content we will get is the old content or near worthless content.

    The next big impediment is that the CableTV Companies are themselves producers of content. Comcast - for example - owns NBC and Universal Studios. Why would Comcast want to shoot its profits in the foot by agreeing to a lowball deal? It won't.

    The third big impediment is that The CableTV Companies nearly own the entire ecosystem for TV. They provide the Cable, the Internet, the Phone lines. They provide the Cable TV Box and DVR. They provide the CableTV software. They provider the iPad app for streaming. Some like Comcast even create the content. The only thing the consumer has to provide is the television. Thus, why would any CableTV company want to let anyone into their ecosystem? They won't. And they strongly compete. And they have the money - more than Intel has to compete in this arena.

    Intel will fail as others have failed before it. Intel's only incentive is to sell its hardware. But it won't be able to differentiate its product from its competitors so long as it will pay pennies on the dollar for the content.
  • SleepyItes - Wednesday, February 20, 2013 - link

    As with many people here, I am pessimistic about the ability for Intel to overcome the dominant influence of Cable ISP localized monopolies such as Comcast and Time Warner. These companies use their vast profits from their high-speed internet customers to ensure that they enjoy a similar lack of competition in the TV content space for as long as it is profitable. If you pay for cable internet (as I reluctantly do as there is no other option in my area), you are supporting their cause.

    The solution must come from a variety of sources, such as heavy government regulation of the existing Cable ISP infrastructure, encouragement of regulated competition via subsidization for laying new infrastructure (as Google has started to pick up where Verizon FiOS left off), and content producers who are willing to stand up to the big cable companies and network conglomerates, and provide their content directly to consumers via web based services. Netflix has shown it can be done with House of Cards (and to be fair there have been other successful web series), and now I think others need to follow suit. AMC Networks, HBO and Showtime are some of the best positioned content owners/producers to do this (I still can't believe that you can't subscribe to an online-only HBO or Showtime account).

    Even though my wife hasn't let me cut the (Satellite) cord yet, the future is clearly headed toward a more sophisticated content delivery system than Cable or Satellite TV can offer in their current state. I hope that Intel can manage it without putting more consumer money in the pockets of Comcast and Time Warner.

    /ispmonopolyrant

    Now, to Anand's initial request:

    I think a tiered or a la carte service cost of $20-$50 per month is reasonable for most families, if this truly fills the "live cable and DVR" gap. Getting the equipment for free/cheap (multiple rooms) with a two year service contract also seems more enticing than buying it outright, but I would be open to either option.

    I would expect at least the equivalent of a HD DVR, but the idea of being able to stream live/recent shows from the cloud is much better, and could seal the deal, as long as you can still fast-forward through the commercials. I would also like to see the ability to play most, if not all, content on my iPad (at least when I am on my home network). DirecTV has this and I absolutely love it. It would also be nice if the devices on the same network talked to each other, so you could pause in one room and resume in another (another feature of DirecTV that I like).

    Personally, I would prefer a package that included major networks (NBC, FOX, ABC, etc.) along with 10 or so cable channels such as HGTV, DIY, Food, Bravo, AMC, IFC, FX, BBC, Comedy Central, and Cartoon Network, plus at least the ability to watch local (SF Bay Area) sports. It would be really great if you could add/remove channels or shows on a whim (e.g. During the World Cup).

    I really look forward to seeing who ends up pulling ahead in the TV content delivery wars, and I really hope that it is done in the best interests of consumers.
  • ENCOM OS-12 - Tuesday, March 5, 2013 - link

    I work on the purchasing side of the TV business for a major retailer and feel well informed about the TV business in general. I've worked directly with almost every major TV manufacturer and have been along for the ride with Intel's attempts at entering the TV business both through direct contact with them as well as various manufacturer partnering attempts. AnandTech has always been one of my favorite resources for up to date industry & tech information so I believe you are also well informed when it comes to speculating about Intel's next step. My only addition is that 4K will be arriving later this year and the content delivery concerns were often speculated to be downloadable content. I would think Intel would plant a focus here with regards to future TV models in the near term. Thank you Anand & staff for the many years of great articles and the significant knowledge I have gained from them in selecting PC related products in the past and even televisions today for our customers. Keep up the great work!

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