Conclusion: Good for Mainstream but Not for Enthusiasts

For the second straight laptop review, what started out as a system with a lot of promise ends up falling short of my expectations. For many users, the Samsung Series 7 will work very well, but enthusiasts or other folks that tend to push their hardware to its limits may end up less impressed. Let’s start with the good though, as there are many areas where Samsung gets things right.

First off, the Samsung Series 7 is a nice looking notebook (IMO). It’s a neutral silver color with a relatively thin profile, and there’s no gaudiness or bling to be found. I can’t speak for everyone, obviously, but this is the type of laptop I’d feel perfectly comfortable using in public—something I can’t say for some of the other notebooks I’ve reviewed over the years. It’s unlikely to start conversations, but sometimes that’s exactly what you’re trying to avoid.

Another good element that’s near and dear to my heart is the keyboard layout. I type—a lot, as you may have noticed [Ed: 8000 words and counting…]—so having a comfortable keyboard is an absolute must in my book, and a proper keyboard layout is only slightly behind that requirement. If I were to pull out my own credit card to buy a laptop/notebook, there are basically two options (in terms of layout) that I’d be happy with. One of those is the Samsung Series 7 keyboard, while the other would be for a smaller 13.3” or 14” laptop and it would look like the Dell Vostro V131 keyboard. Note that I’m not talking about chiclet vs. other key styles here; I’m only talking about the layout—if we’re discussing keyboard styles, I think the older Dell Latitude and Lenovo ThinkPads were better, though they don’t look quite as catchy. So that’s another area that I really like on the Series 7: the keyboard layout (though I still miss the “context key”).

The final item I want to highlight is the display. I’ve seen less expensive Samsung laptops with pretty weak displays—just like pretty much every other brand. For this particular unit, the display is definitely one of the better options out there. You get the increasingly common 1080p FullHD resolution, but more importantly for me is that you get good contrast, good colors, and an anti-glare (matte) coating. The maximum white level is decent, and while I’d like to see closer to 400 nits in an ideal world, 300 nits is sufficient for use in well lit areas thanks to the matte surface. IPS displays with true 8-bit color are still better in my opinion, but this is about as good as you can get from TN panels. Too bad everything has gone 16:9, as I would prefer 16:10, but that’s probably beating a dead horse.

With all the good elements, there’s one major flaw that’s hard to overlook: thermals and potential throttling. Even if you live and work in an environment that never gets above 70F/21C, putting a maximum load on the CPU, GPU, or especially both simultaneously will quickly result in less than maximum performance. I’ve pounded on other notebooks with similar stress tests, with varying results. Dell’s XPS 15 fell flat on its face and has yet to get up, despite an updated BIOS; meanwhile ASUS’ N56V series laptop handles the load quite well, with no throttling evident, but with CPU temperatures that are rather alarming. Given that the Dell and Samsung notebooks are both quite a bit thinner and have exhaust vents behind the LCD hinge, there’s a relatively strong correlation between the designs and the results. Of course, the ASUS N56V that I have also sports a slower GT 630M DDR3 GPU (and a faster i7-3720QM), and that’s likely playing a role, not to mention that the CPU does hit a blistering 104C—but it never actually throttles in my experience and I haven’t had it crash yet [Ed: Knocks on wood].

Despite the fact that the Samsung Series 7 didn’t quite handle our stress testing as well as I would have liked, the limited throttling isn’t a complete deal breaker. In most games, the CPU will actually run at its rated 2.3GHz (or higher) speed without difficulty, and while temperatures are still higher than we’d like at least games run quite well without requiring the use of a tool like ThrottleStop. Incidentally, I did do some testing with ThrottleStop and was unable to improve on the initial results, which is why I didn’t have a lengthy section discussing performance while using the utility. The updated BIOS manages to hit a pretty consistent 2.3GHz on the CPU while keeping the GPU clocks at 725MHz, and the result is performance slightly better in some cases than what we’ve shown in our charts. It’s still possible that Samsung could further improve performance in worst-case scenarios with another BIOS update, but short of pathological workloads most people should be fine with the latest BIOS revision (though tweaking the fan speeds to run at a higher RPM might still be useful if it can be done).

If the appearance, keyboard, and LCD are good aspects and the thermal performance is a bad aspect, in the middle we have the overall performance and build quality. The Series 7 is definitely built better than budget laptops, with an aluminum palm rest and a reasonably sturdy chassis. However, it’s not as rigid (or heavy for the size) as a machined aluminum chassis would be, and likewise it’s not at the level of higher class business laptops. It’s built well enough that I wouldn’t complain about the quality, but it’s not so amazing that it warrants high praise. As for performance, the CPU is fast enough for all but the most demanding users; the GPU on the other hand is a step down, with good enough performance for moderate detail 1080p gaming but not enough to really tackle high detail 1080p gaming in many titles. I can live with both of those components, but the HDD + SSD cache configuration ends up being noticeably slower than I’d like. While a larger caching SSD with Intel’s SRT would be better, what Samsung and other vendors really need to do is to simply use a minimum 128GB SSD for the OS and primary applications. Given Samsung’s position as a quality SSD manufacturer, this should have been an easy upgrade that got lost in the pursuit of lower BoM costs and/or higher profits.

The result of the above is that Samsung straddles the fence and ends up with a device that has premium pricing and looks, but it doesn’t always feel or perform like a premium product. If you’re mostly interested in getting a good display with a nice keyboard and an attractive notebook, the Series 7 has a lot going for it. Obviously it’s not going to appeal to the thin and light crowd, but I know users that prefer larger LCDs on their notebooks; that’s exactly the type of user Samsung is targeting with the Series 7 NP700Z7C. On the other hand, if you’re after something that can function as a mobile workstation, or if your friends and family refer to you as a “gamer” or “technology addict”, there’s a good chance you’ll end up disappointed with the throttling/performance; we also have concerns about the long-term prospect for the notebook, as cooling tends to become more of a problem with age. For such users, we recommend looking at other alternatives, and my top bang-for-the-buck notebook right now continues to be the ASUS N56VZ. $1000 (plus shipping) will get you essentially the same level of performance as the Series 7 with another good LCD (better in some ways), for $400 less. You could then take that $400 and buy a roomy 512GB SSD, or go for something a little less extreme like a $200 256GB SSD and you’d still end up way ahead on performance and pricing.

Investigating Samsung Series 7 Thermals and Acoustics
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  • creed3020 - Thursday, August 16, 2012 - link

    "Dell XPS 15 results in yellow"

    The yellow bars show the Aver V3 and not the Dell. The Dell laptop has the standard ark blue colour.
  • JarredWalton - Thursday, August 16, 2012 - link

    Fixed, thanks.
  • npaladin2000 - Thursday, August 16, 2012 - link

    I own a 15 inch version of the previous generation, these are excellent machines, but yes, an enthusiast will not be satisfied with it as-is. I ended up throwing in a 512 Gb SSD and an Intel A/B/G WiFi card. Getting into these is NOT easy, so I'm not looking forward to any equipment failures, but these things are solid, compact, quiet, with a good layout, blowing all the exhaust to the BACK, as it should be. And I have to say the keyboard is the best one short of a Thinkpad that I've ever used.

    Never knock sleek and thin, particularly if you have to travel with the thing. I went from an Asus N53SV to this, the Asus was a real pain anywhere except at home on my desk, and on the occasional hotel desk (took up a lot of room there). The Series7, even the 17 inch, is a much more desirable travel companion.

    Samsung just needs to make service easier somehow.
  • knekker - Thursday, August 16, 2012 - link

    Right now i am just waiting for a 17inch laptop with ips panel, that actually offers nvidia 680m in it, instead of those insanely overpriced quadro graphic cards. along with the Maximus technology.

    Zzzz Zzzz
  • aravenwood - Thursday, August 16, 2012 - link

    I have an Alienware M17x R3. I bought primarily for the keyboard (best in class, in my opinion) and the screen secondarily, for the build quality tertiary. How does the Samsung stack up against the M17x R3 keyboard? All the keyboards I used before the Alienware caused pain in my fingers after five minutes of use programming. The two sore points for me are where I interact most with the machine - the keyboard (fingers/wrist/hand) and the screen (eyes).
  • JarredWalton - Thursday, August 16, 2012 - link

    Dustin did the M17x reviews, so I'm not sure personally how they compare. The Alienware is more of a traditional style key shape as opposed to chiclet, though, so I could definitely understand people preferring Alienware's keyboard. Interestingly, it's also missing the "context key" -- am I like the only person that uses that key? Also, anyone know if it's possible to remap something like right Alt to the context key? Might make me happier.

    In general, I prefer the size and weight of the Samsung to the M17x, and I think Samsung has a better display (matte for one). Alienware obviously has more GPU performance and better cooling, as it doesn't have as much difficulty with throttling under maximum load (AFAIK -- correct me if I'm wrong). Cost is also clearly in favor of Samsung, but if you play games I'd say it's an easy choice to go with Alienware. For those that just want a good keyboard, it's a personal opinion thing so you'd probably have to try both laptops out if possible. I still want to play with an MSI GT7 series with the Cherry MX switches (I think that's the one, right?) just to see how it feels.
  • durinbug - Thursday, August 16, 2012 - link

    I have the 15" version, love it for the most part. The one thing that really bugs me is the trackpad. I constantly have issues with it misinterpreting a quick lift of the finger and move back to center as a left click, as when scrolling or going from one side of the screen to the other, something I haven't encountered with any other trackpad I've used. It also often doesn't manage a tap-to-doubleclick, instead selecting and then dragging things. Yes, I could push harder for the physical button click, but that just isn't very intuitive - and the pressure required often results in inadvertent movement of the cursor anyway.

    (I was also annoyed because they gave me inaccurate information about the hard drive; I was looking at two similar-but-slightly-different model numbers at two different retailers, one advertising 750 GB 7,200 RPM hard drive, the other advertising 1 TB HD. Contacted Samsung to find out how fast the 1 TB drive was, as the retailer couldn't tell me, and was assured that it was also 7,200 RPM after a very long wait for him to look up information. Turns out it's not, it is a slower 5,400 RPM drive. I'd have preferred less space w/ a faster drive, but oh well - some day I'll stick a large SSD in. Only after getting it did it occur to me to look at HDs offered separately, and it turned out no one was selling 7,200 RPM 1 TB laptop drives - should have clued me in).
  • abrowne1993 - Friday, August 17, 2012 - link

    Anand said you'd be handling the UX31A review, Jarred. Any idea when that'll be out?
  • JarredWalton - Friday, August 17, 2012 - link

    Next up on my hot list. :-) Short story: it's the best 13.3" Ultrabook, but it's still an Ultrabook. Keyboard key travel is better than any other UB I've used/tested, and the IPS display is obviously the huge selling point. Build quality is good as well. Only real issue is the price, battery life is decent but not exceptional, and you're still getting basically Ultrabook levels of performance -- fine for most apps, but not for serious number crunching or gaming.
  • abrowne1993 - Friday, August 17, 2012 - link

    Thanks, good to know! I've got a desktop for gaming and other heavy usage, so performance isn't too much of an issue. Build quality, portability, and that wonderful screen were my main interests.

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